Catalina Plaza Hotel Sostenible

Hotels
9.1 (2273 reviews)
Calle Luis Morote 16 , Las Palmas de Gran Canaria , ES
+34 928 26 29 18

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Cons:
Limited breakfast options
Some noise issues

Categories

Cleanliness
9.25
The hotel is noted to be clean and well-maintained.
Service
9.35
Most reviews mention friendly and helpful staff.
Location
9.45
The location is praised as being central with easy access to key areas.
Room Quality
8.75
Rooms are described as modern and spacious, but some mention soundproofing issues.
Amenities
9.05
Amenities include a rooftop terrace and complimentary water bottles in rooms.
Value for Money
9.15
Guests feel they received good value based on the services and location.
Food and Beverage
8.45
Breakfast quality and variety received some criticism.
Overall Experience
9.35
Overall experience is highly positive with many recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:33

Property Description

Garden Oasis and Culinary Delights
Hotel Catalina Plaza Sostenible in Las Palmas de Gran Canaria boasts a serene garden, inviting shared lounge, and a charming terrace. Indulge in delectable dishes at the on-site restaurant.

Comfort and Convenience
This 3-star hotel offers a seamless experience with a tour desk to explore the city's treasures and convenient luggage storage. Stay connected with complimentary WiFi and unwind in the relaxing hot tub at this non-smoking property.

Prime Location
Situated near key attractions like Las Canteras Beach and Gran Canaria Airport, Hotel Catalina Plaza Sostenible is the ideal choice for travelers seeking both leisure and accessibility.

Book now for an unforgettable stay at Hotel Catalina Plaza Sostenible!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 2273 reviews
Cleanliness: 9.25
Service: 9.35
Location: 9.45
Room Quality: 8.75
Amenities: 9.05
Value for Money: 9.15
Food and Beverage: 8.45
Overall Experience: 9.35
R
raul julio • couple • es
9
Bonito hotel muy limpio
Pros:

Hotel muy limpio, práctico y bonito!
Desayuno espectacular.
Los empleados muy dispuestos.
Y…a un precio razonable

2026-09-19 • via Nuitee
S
siobhan • solo_traveller • lc
9
Pros:

Clean, great staff and location

2026-09-19 • via Nuitee
N
Nazlı • extended_group • tr
5
Change your night security.
Pros:

Cleaning ladies were the most helpful. The ladies at the reception were helpful.
NIGHT SECURITY WAS WORST EVER IN MY 42 YEARS OF TOURISM BUSINESS EXPERIENCE

Cons:

Worst welcome in the evening ever. I arrived at 01:30 on my own and told me to go out and wait outside until 15:00 although there was vacancy. I know because he wanted to charge extra Euro 98 more for a room that was waiting for me. I sat on the reception stairs with my case and said, I am not going anywhere. I know there is a seating area upstairs. He neither offered to take my case or allowed me to go to the seating area. I had arrived at the hotel after 20 hours of journey and I cannot accept to be thrown out of the hotel until check-in. I went to the seating room to at least sit somewhere alrhough he tried to stop me initially. He left me alone first but then came to check me a few times to see if I was sleeping on the coach, because he said he would charge the Euro 98 if I sleep. I am stubborn person. I did not sleep all night long after such a long journey until eventually later in the morning at about 11:00, they allowed me to my vacant room. I am in the tourism business as well. Check-in and check-out hours are standart ( theirs was 15:00 whereas the rest of the world is 14:00 ) and needed to inform and manage the expectation of the customer. HOWEVER, the room is technically mine as of 00:01 if there is no else staying at the time. If in case people arrive me at difficult times like mine and the room was really full, basic and simple curtasy would be appreciated by showing a simple place to sit instead of trying to throw out of the hotel in the middle of the night. I wanted to speak to the manager. He said ge did not have his/her or anybody else's number. Such a bad lier. I want to thank especially to the cleaning lady, Susan, who started the day with a positive '' good morning" and asked how she could help. She took my case to their storage room. She told me where the toilet was and said there was the teras as well to wait. That's all it takes. Simple empathy. Night manager was WORST EVER.

2026-09-19 • via Nuitee
I
ignasi • couple • es
9
2026-09-19 • via Nuitee
M
Magdalena • solo_traveller • de
9
2026-09-15 • via Nuitee
B
Beatriz • couple • es
10
Muy cómodo
Pros:

Si mucho recepcionista de noche un encanto

2026-09-15 • via Nuitee
E
Emilio • couple • es
10
Pros:

La ubicación muy buena y la atención del personal excelente

2026-09-14 • via Nuitee
Y
Ying • couple • es
10
2026-09-13 • via Nuitee
C
Cristina • couple • es
10
2026-09-13 • via Nuitee
M
Max • couple • de
10
Ein tolles Hotel im Herzen von Las Palmas!
Pros:

Wir waren innerhalb unseres Urlaubs sogar 2x dort, weil es uns so gut gefallen hat! Die Lage ist sehr zentral. Ein paar Minuten zum Meer, Hafen, Busstation, Einkaufszentrum… Manchmal konnte man ein paar Geräusche von der Straße hören, was aber wirklich nicht der Rede wert war. Das Personal war sehr freundlich und die Zimmer sind schön eingerichtet und sehr sauber. Highlight ist auf jeden Fall das Frühstück auf der Dachterrasse. Es gibt eine super Auswahl an Speisen und Getränken und man hat einen tollen Blick über den Park. Uns hat es wirklich gut gefallen und wir kommen gerne wieder!

Cons:

/

2026-09-13 • via Nuitee
A
Antonia • couple • es
10
Pros:

Hotel muy agradable , limpio , bien ubicado y con decoración y ambiente muy bonitos

Cons:

Nada

2026-09-11 • via Nuitee
M
MARÍA JESÚS • family_with_children • es
9
Estupenda atención, habitación confortable y estancia muy placentera.
Pros:

Sin duda el personal, amabilidad y encanto desde el primer momento. Habitación confortable y limpia. Ubicación estupenda. Y tienes muy cerca una estación de guaguas para desplazarte cómodamente a cualquier parte de la isla, aunque recomiendo alquiler de coche para recorrerla, es genial!!!!

Cons:

No es que no me gustase, pero quiero que sepan que al ser un hotel sostenible no se cambian las toallas a diario.

2026-09-11 • via Nuitee
A
Alba Candelaria • solo_traveller • es
8
2026-09-10 • via Nuitee
F
Francisco • extended_group • es
8
Buena ubicación pero detalles a mejorar
Pros:

La ubicación

Cons:

Las camas, los colchones se hundían, hacían ruido al girarse sobre ellas y la cama supletoria de la niña horrible súper incómoda. Deberían revisar esto

2026-09-09 • via Nuitee
S
Sorina • couple • ro
10
The hotel is clean and comfortable, the staff is very friendly and helpful, and the location is great, close to the main
2026-09-08 • via Nuitee
S
SERGIO • solo_traveller • es
10
2026-09-07 • via Nuitee
A
Arnaldo • family_with_children • es
8
2026-09-07 • via Nuitee
H
Happy • solo_traveller • jp
8
Pros:

おしゃれで綺麗、スタッフの方親切、コーヒーやお水あり。

Cons:

冷蔵庫がない

2026-09-07 • via Nuitee
E
Esther • solo_traveller • fr
9
Hotel parfait, je recommande pour votre séjour à Las Palmas Gran Canarie. Excellent choix
Pros:

Tout à été parfait du début jusqu'à la fin de mon séjour. J'ai aussi aimé la proximité de l'hôtel de tous les moyens de transport terrestres, des commerces, restaurants mais aussi de la grande plage du centre ville. Le petit-déjeuner était aussi très bien et varié.

Cons:

RAS

2026-09-02 • via Nuitee
J
Julieta • couple • es
10
Spectacular.
Pros:

Location, cleanliness, updated, facilities, staff and how EASY it is to get there from the airport using public transport.

Cons:

I liked everything.
The fitness area only has a static bike and an elliptical.

2026-09-01 • via Nuitee