Shangri-La Jeddah

Hotels
•
Shangri-La Hotels and Resorts
7.6 (31 reviews)
Burj Assila, Corniche Road, Jeddah, Jeddah, 23611 , Jeddah , SA
800-844-4309

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
Outdoor furniture
Steam room
See all facilities

Review Highlights

Pros:
Cleanliness
Breakfast Quality
Cons:
Kids Club Management
Parking Organization

Categories

Cleanliness
9.1
The cleanliness is second to none.
Service
7.1
Service had some issues with response times but staff were professional and helpful overall.
Location
8.1
Conveniently located not far from JED Airport.
Room Quality
8.1
The rooms are beautiful.
Amenities
6.1
The kids club and pool area need improvements.
Value for Money
7.1
Paid valet parking was a surprise for hotel guests.
Food and Beverage
8.1
The breakfast was diverse and delicious.
Overall Experience
7.1
A luxurious hotel but with critical areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:50

Property Description

Welcome to Shangri-La Jeddah, your oasis of luxury in the heart of Jeddah.

Indulgent Spa Experience
Pamper yourself in our serene spa with a selection of invigorating massages that will leave you feeling rejuvenated and refreshed.

Recreational Oasis
Dive into relaxation with our outdoor pool, unwind in the sauna, or maintain your fitness routine in our 24-hour fitness center, designed for your ultimate comfort and leisure.

Culinary Delights
Savor exquisite meals at COPA or grab a quick snack at our coffee shop. With 24-hour room service and daily buffet breakfasts, your dining experience is tailored to your needs.

Elevate your stay at Shangri-La Jeddah—book your unforgettable getaway today!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 12

See all policies

Location

Guest Reviews

7.6
Based on 31 reviews
Cleanliness: 9.1
Service: 7.1
Location: 8.1
Room Quality: 8.1
Amenities: 6.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.1
R
Raed • solo_traveller • jo
9
2026-06-20 • via Nuitee
M
Mohammed • couple • qa
10
2026-06-19 • via Nuitee
A
Albarraa • solo_traveller • sa
10
2026-06-18 • via Nuitee
S
Sarah • solo_traveller • sa
10
My whole experience was just lovely!
Pros:

The service here really stands out from their customer support on the phone to the reception team to the wellness center services, I loved my stay here and I’m genuinely glad that I chose this place to celebrate my birthday !

2026-06-18 • via Nuitee
K
khalid • couple • sa
10
2026-06-13 • via Nuitee
A
Ali • couple • sa
7
2026-06-12 • via Nuitee
A
Ahmed • couple • sa
10
2026-06-12 • via Nuitee
A
Alwaleed • couple • sa
8
المكان يستحق التجربة
Cons:

عدم وجود الحجز عند موظف الاستقبال

2026-06-11 • via Nuitee
M
MOHAMMED • couple • sa
10
جميله جدا
Pros:

فندق فاخر كل شي اعجبني

2026-06-08 • via Nuitee
S
Sana • couple • sa
10
2026-06-07 • via Nuitee
M
Muneerah • couple • sa
8
2026-06-06 • via Nuitee
G
Gaia • family_with_children • it
10
2026-06-05 • via Nuitee
H
Haneen • couple • sa
9
2026-06-05 • via Nuitee
A
Ahmad • couple • sa
9
2026-06-02 • via Nuitee
S
sumayyah • solo_traveller • ng
10
2026-06-01 • via Nuitee
A
ayman • couple • sa
7
Pros:

كل شي جميل

Cons:

حجزت جناح باطلاله شماليه غربيه كامله على الكورنيش .. وعند الدخول تم تغيير الجناح إلى الاطلاله الجنوبيه الغربيه .. والسبب كان لعدم التوافر .. والسعر نفسه !! ووقت الخروج كان عندي طياره على الساعه 3 اقلاع وفاتتني بسبب اللاندري قالو تسليم الملابس قبل 12 الظهر وتم تسليمي الملابس 14:15 بعد الظهر مما تسبب في فوات الرحله 😡

2026-06-01 • via Nuitee
L
Lamya • extended_group • sa
6
2026-05-31 • via Nuitee
T
Turki • solo_traveller • sa
7
ادارة الفندق ومدير المطعم جدا متعاونين
Pros:

اعجبني الموقع ، النظافة ، الراحة ، الهدوء ، الموظفين والادارة جدا متعاونين

Cons:

ماعجبتني خدمة اكل الغرف لا تصل الى درجة 5 نجوم
اقيمها 3 من 5

2026-05-31 • via Nuitee
M
mashal • couple • sa
4
اتمنى تعليم موظفين الاستقبال السيدات الابتسامة
Pros:

النظافة

Cons:

موظفين الاستقبال سيئين خصوصا السيدات

2026-05-29 • via Nuitee
حمود • solo_traveller • ae
10
2026-05-28 • via Nuitee