Shangri-La Jeddah

Hotels
Shangri-La Hotels and Resorts
7.6 (31 reviews)
Burj Assila, Corniche Road, Jeddah, Jeddah, 23611 , Jeddah , SA

Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
Outdoor furniture
Steam room
See all facilities

Review Highlights

Pros:
Cleanliness
Breakfast Quality
Cons:
Kids Club Management
Parking Organization

Categories

Cleanliness
9.1
The cleanliness is second to none.
Service
7.1
Service had some issues with response times but staff were professional and helpful overall.
Location
8.1
Conveniently located not far from JED Airport.
Room Quality
8.1
The rooms are beautiful.
Amenities
6.1
The kids club and pool area need improvements.
Value for Money
7.1
Paid valet parking was a surprise for hotel guests.
Food and Beverage
8.1
The breakfast was diverse and delicious.
Overall Experience
7.1
A luxurious hotel but with critical areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:50

Property Description

Welcome to Shangri-La Jeddah, your oasis of luxury in the heart of Jeddah.

Indulgent Spa Experience
Pamper yourself in our serene spa with a selection of invigorating massages that will leave you feeling rejuvenated and refreshed.

Recreational Oasis
Dive into relaxation with our outdoor pool, unwind in the sauna, or maintain your fitness routine in our 24-hour fitness center, designed for your ultimate comfort and leisure.

Culinary Delights
Savor exquisite meals at COPA or grab a quick snack at our coffee shop. With 24-hour room service and daily buffet breakfasts, your dining experience is tailored to your needs.

Elevate your stay at Shangri-La Jeddah—book your unforgettable getaway today!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 12

See all policies

Location

Guest Reviews

7.6
Based on 31 reviews
Cleanliness: 9.1
Service: 7.1
Location: 8.1
Room Quality: 8.1
Amenities: 6.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.1
عبدالعزيز solo_traveller sa
10
2026-05-14 via Nuitee
R
Rifan couple sa
10
ليله مريحه وفاخره
Pros:

استقبال دانيه الله يسعدها جميل جدا

Cons:

كل شي جميل حمدلله

2026-05-14 via Nuitee
حمود family_with_children ae
10
2026-05-13 via Nuitee
M
Marcelo solo_traveller it
10
Staycation in Red Sea
Pros:

Shangri-la Jeddah in one of my favorite hotel in the region, I used the meeting rooms for work but this weekend was the first time I stayed in the hotel. I really loved it! Location is great, the property is stunning but the staff makes it very special from Ahmad from front desk to the housekeeping team, the waiters from the ocean front restaurant. everyone really enjoy your presence and give undivided attention.

2026-05-11 via Nuitee
عبدالله couple sa
10
2026-05-11 via Nuitee
N
Nadiyah solo_traveller sa
10
2026-05-11 via Nuitee
A
AlOthman couple sa
5
Cons:

فقدت نظارتي ولم بنظفوا الغرف

2026-05-10 via Nuitee
K
Khaled couple sa
10
اقامه ممتعه
Pros:

جميل جدا مرافق مسابح حتى الكيدز كلب رائع

Cons:

ولاشي

2026-05-09 via Nuitee
S
sami couple sa
10
مميز
Pros:

مميز من جميع الجوانب الموقع والخدمات وشكرا للجميع وشكرا للاخت ساره في الاستقبال

Cons:

لاشيء

2026-05-06 via Nuitee
A
Aziz couple sa
10
Suburb …
Pros:

Open buffet for breakfast and lunch could be much better.

Cons:

Just improve open buffet variety.

2026-05-05 via Nuitee
A
Ameen couple sa
9
2026-05-04 via Nuitee
A
abdulkream solo_traveller ae
8
Pros:

المرافق والاثاث والخدمات

Cons:

السعر

2026-05-03 via Nuitee
سفر couple sa
10
Pros:

كله جميل من جميع النواحي

Cons:

الراحه والنظافه

2026-05-01 via Nuitee
D
Dalal couple sa
10
اقامة جميلة شكراً للاخت سارة في الاستقبال
Pros:

جميل

Cons:

لايوجد

2026-05-01 via Nuitee
A
Ali couple sa
10
2026-05-01 via Nuitee
M
Mohammed couple sa
10
Pros:

كل شي حلو

2026-05-01 via Nuitee
A
Abdulla couple qa
10
2026-04-29 via Nuitee
H
Haya solo_traveller sa
9
2026-04-29 via Nuitee
A
Ahoud couple sa
8
2026-04-24 via Nuitee
F
FARIDAH couple sa
10
فندق جميل والموظفين راقين بتعاملهم وأخلاقهم الجميله استمتعت بأقامتي فيه
Pros:

الفندق جميل والموظفين تعاملهم ذوق واخلاق

2026-04-24 via Nuitee