Four Points by Sheraton Desaru

Hotels
•
Four Points by Sheraton
9.2 (2238 reviews)
Jalan Kempas 2, Taman Desaru Utama , Desaru , my
+60 7-832 8888

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Dirty swimming pool
Loud aircon compressor
Limited entertainment facilities

Categories

Cleanliness
8.45
Rooms are clean, but swimming pool water was reported as dirty.
Service
9.95
Staff were described as very helpful and provided excellent customer service.
Location
9.45
Nearby attractions and food options; close to Desaru Beach.
Room Quality
9.45
Spacious rooms with comfortable beds and good amenities.
Amenities
8.45
Pool and gym facilities available, but improvements could be made.
Value for Money
9.45
Good value considering the services and facilities provided.
Food and Beverage
8.95
Breakfast options were decent, but could have more variety.
Overall Experience
9.45
Overall pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:39

Property Description

Modern Amenities

  • Free WiFi, restaurant, free bikes
  • Fitness centre, sauna, room service

Comfortable Rooms

  • Air-conditioned rooms with various amenities
  • Flat-screen TV, balcony, private bathroom

Family-Friendly Facilities

  • Children's playground
  • Buffet breakfast available every morning at the hotel

To book your stay at Four Points by Sheraton Desaru and experience a perfect blend of modern amenities and comfort, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 5 per stay.

Location

Guest Reviews

9.2
Based on 2238 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 8.95
Overall Experience: 9.45
P
priyaraman • solo_traveller • my
10
2026-07-25 • via Nuitee
S
Singh • solo_traveller • us
10
2026-07-22 • via Nuitee
Z
Zolkepli • family_with_children • my
9
2026-07-19 • via Nuitee
N
Nur • solo_traveller • sg
10
Pros:

Great breakfast spread. Walking distance to supermarket, mall, food stores nearby

2026-07-19 • via Nuitee
L
lee • couple • my
10
2026-07-14 • via Nuitee
M
Mohd Yazid • family_with_children • sg
8
2026-07-14 • via Nuitee
K
KEL • couple • sg
8
Fantastic stay, room was huge and comfortable. Breakfast spread was good too.
Pros:

Clean and room was spacious!

Cons:

Nil

2026-07-11 • via Nuitee
P
Prabhu • solo_traveller • sg
5
Pros:

Room is spacious and clean.

Cons:

The hotel lobby & corridor is foul smell. Same restruarant, morning complement breakfast is not good... but paid lunch is fresh & good.

2026-07-10 • via Nuitee
P
Pwm11 • solo_traveller • sg
10
2026-07-09 • via Nuitee
S
SUHAILAH • family_with_children • my
10
It was a great hotel to stay in, even though it was not located near the beach like some other hotel
Pros:

The room was spacious, and the breakfast was superb. There are so many choices of food. For kids also have so many variety of food. The staff were very helpful. He help us send our luggage to our room and also show us our room number. We are request the room decoration and we do not need to pay any extra charge for that room decoration.

Cons:

The swimming pool area was quite open and was located near the hotel restaurant.

2026-07-07 • via Nuitee
T
Tanaz • solo_traveller • au
10
2026-07-05 • via Nuitee
K
Kino • solo_traveller • my
8
2026-06-30 • via Nuitee
S
Shen Hongjing • solo_traveller • sg
7
2026-06-30 • via Nuitee
H
hady • extended_group • sg
10
Very comfortable and if want to go to the beach just use the private beach is better as the Westin hotel beach is not a
Pros:

Definitely better than HRC or Westin for room space and cheaper by half. Many eateries walking distance around and durian season is convenient for us to eat the stall just below.

Cons:

Nothing. All is perfect

2026-06-28 • via Nuitee
T
Tze • family_with_children • sg
9
2026-06-28 • via Nuitee
M
Michela • couple • it
8
2026-06-27 • via Nuitee
Q
Qamariah • solo_traveller • sg
9
2026-06-26 • via Nuitee
N
Nahar • solo_traveller • my
9
2026-06-25 • via Nuitee
N
Nurhafizah • solo_traveller • sg
9
Pros:

The rooms are very spacious, biggest which I've seen so far! Fully equipped - iron, kettle, drink sachet.

Cons:

None

2026-06-25 • via Nuitee
C
chong aik • family_with_children • sg
5
2026-06-24 • via Nuitee