Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from other rooms
Slow restaurant service

Categories

Cleanliness
9.41
Multiple reviews praised the cleanliness and tidiness of the hotel.
Service
9.88
Guests frequently mentioned kind and professional staff.
Location
9.42
The hotel is well-located near iconic spots in town.
Room Quality
8.87
Rooms are generally large and well-kept, although some reported noise issues.
Amenities
8.9
Amenities received mixed feedback; adequate but can use improvement in some areas.
Value for Money
9.36
Many guests feel they received good value for the price.
Food and Beverage
8.41
Food options were sometimes slow and with average quality, but some dishes were praised.
Overall Experience
9.38
Overall positive experiences despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:38

Property Description

Luxurious Accommodation
Hotel Junvay offers a luxurious stay in San Cristóbal de Las Casas with 4-star accommodations and rooms featuring modern amenities like flat-screen TVs and private bathrooms. Some rooms even have balconies with stunning mountain views.

Culinary Delights
Indulge in a culinary journey at Hotel Junvay's restaurant, serving delicious Mexican and local cuisine. Vegetarian options are also available upon request, ensuring a delightful dining experience for every guest.

Convenience and Comfort
With concierge services, free WiFi, and a 24-hour front desk fluent in English and Spanish, Hotel Junvay ensures convenience and comfort throughout your stay. Explore nearby attractions like Santo Domingo Church and La Merced Church, all within walking distance from the hotel.

Book your luxurious stay at Hotel Junvay now and experience the perfect blend of comfort and sophistication.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Location

Guest Reviews

9.2
Based on 134 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.38
O
OMAR SIVORI couple mx
10
Pros:

Lugar bellísimo y muy cercano de lugares de interés

2026-05-29 via Nuitee
M
Maritza solo_traveller mx
10
Pros:

La habitación, muy bonita y cómoda.

Cons:

Se escuchaban a las personas de arriba

2026-05-26 via Nuitee
C
Cecilia solo_traveller mx
10
2026-05-09 via Nuitee
A
Amanda Fay couple mx
9
We would come and stay again. Such a beautiful city and friendly people throughout.
Pros:

Location is excellent for downtown walkability. The bed is very comfy. Breakfast was good with good service.

Cons:

We had some mold along the wall next to the shower. I would suggest adding a fan to the rooms for air movement since they don’t have AC’s

2026-05-09 via Nuitee
C
Carrie extended_group us
6
We enjoyed our stay in San Cristobal and the hotel was in a great location.
Pros:

The Staff and the Location was great!!

Cons:

The room didn't have any air circulation which apparently caused ALOT of mold and mildew!! A ceiling fan would have been an amazing addition or one of the rooms on the second or third floor with windows.

2026-05-08 via Nuitee
M
Matias couple mx
7
Pros:

Location, value for money

Cons:

Room 01 at the ground level was quite noisy, soundproofing could be very much improved

2026-03-23 via Nuitee
J
Jorge Rojas family_with_children mx
10
2026-03-22 via Nuitee
M
Marcos family_with_children il
8
2026-03-19 via Nuitee
F
Filippo extended_group it
10
2026-02-12 via Nuitee
D
daniel family_with_children mx
10
2026-02-09 via Nuitee
D
Daniela family_with_children cl
9
2026-01-31 via Nuitee
X
Xiao Xi family_with_children de
10
La Pura Vida
Pros:

Lage zentral, Ausstattung tip top (Badezimmerartikel sehr angenehm und natürlich), wundervoller Innengarten zum Abschalten, großes, sauberes Zimmer, riesiges Bett, freundliches Personal, kostenloser Kaffee im Zimmer. Wir haben uns absolut wohl gefühlt.

Cons:

Nichts gravierendes: Es gab zwar kein Tageslicht in unserem Zimmer, aber Licht war ok und wir hatten direkten Zugang zum Garten.

2026-01-30 via Nuitee
V
Veronica family_with_children mx
8
Pros:

El hotel es bonito , céntrico y cómodo

Cons:

Que no hay suficiente agua caliente para bañarte, te tienes que bañar muy rapido y solo para una persona mi hijo siempre le toco agua fría , y entre los servicios dice que tiene Netflix y es mentira no te incluye ningún servicio ese va por tu cuenta ,
El rollo de papel que te dejan de mala calidad , y un poco ruidoso en las mañanas

2026-01-23 via Nuitee
J
jeroen family_with_children be
8
2026-01-21 via Nuitee
R
Rosita family_with_children mx
10
2026-01-01 via Nuitee
C
Christian Filippo family_with_children it
9
Bellissimo pieno centro però un’oasi!
Pros:

Tutto perfetto!! Bellissima posadas o boutique hotel a due passi dalla piazza con la chiesa!
Ben curato e staff gentilissimo! Consigliatissimo

Cons:

Per me nulla

2025-12-30 via Nuitee
R
Rafael couple mx
10
2025-12-30 via Nuitee
J
jorge couple mx
9
excelente
2025-12-22 via Nuitee
P
Parloscaz family_with_children mx
9
Acogedora, asequible y a pie de todo
Pros:

Fue una grata experiencia: un espacio limpio, cómodo y a buena distancia de varios lugares icónicos dentro del centro de Sancris.

Cons:

El servicio de restaurante es muy lento y con alimentos promedio; su buffet de fin de semana empieza algo tarde (considerando que la mayoría de actividades como tours inician alrededor de las 6-7 am); me parece que el restaurante es un servicio independiente al hotel.

2025-12-09 via Nuitee
O
or couple il
6
2025-12-03 via Nuitee