The Bank Hotel & Bistro

Hotels
8.1 (1329 reviews)
28-29 Grand Parade , Hastings , gb

Facilities

Non-smoking rooms
Family rooms
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Comfortable room
Cons:
Noise issues
Service hours

Categories

Cleanliness
7.49
Some reviews mention issues with cleanliness, specifically the bathroom experience and discomfort.
Service
8.46
Most reviews reflect positively on the friendly staff, despite some concerns over availability.
Location
8.5
Location is frequently praised for its proximity to the sea and convenience.
Room Quality
7.95
Rooms are generally described as comfortable and well-appointed, although some noise issues were noted.
Amenities
7.98
Amenities are appreciated, though there were some minor issues mentioned regarding facilities.
Value for Money
8.44
Good value is often highlighted in the reviews, particularly for room pricing.
Food and Beverage
7.99
No specific issues or praises noted, considered standard for this hotel tier.
Overall Experience
7.96
Overall experience is positive despite some drawbacks mentioned in individual reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:58

Property Description

Beachfront Location
Located on the stunning beachfront in Hastings, The Bank Hotel & Bistro offers a picturesque setting for your getaway. Just steps away from the sandy shores, enjoy the soothing sounds of the waves and breathtaking sea views from select rooms.

Comfortable Accommodation
Relax in the well-appointed rooms featuring a cozy seating area, flat-screen TV, and a private bathroom. Some rooms even offer scenic sea views, adding an extra touch of luxury to your stay. With complimentary WiFi and essential amenities provided, your comfort is our priority.

Delicious Dining Options
Start your day right with a delicious breakfast spread at The Bank Hotel & Bistro. Choose from a variety of options including à la carte, continental, and Full English/Irish breakfast to fuel up for a day of exploring the nearby attractions.

Experience seaside charm and exceptional hospitality at The Bank Hotel & Bistro. Book your stay now for a memorable beachfront retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.1
Based on 1329 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
E
Esther family_with_children gb
8
A great little venue perfect for my little family.
Pros:

The quirkiness and brilliant hosts.

Cons:

There is room for upgrading facilities.

2026-05-30 via Nuitee
E
Elizabeth couple gb
9
Perfect. Just what we adked for .
Pros:

Have no complaint what so ever. Bright immaculate modern room… couldn’t be better.

Cons:

Nothing

2026-05-29 via Nuitee
C
Claudia extended_group it
7
Pros:

Arredo stanza

Cons:

Mancanza colazione

2026-05-26 via Nuitee
E
emma couple gb
8
Pros:

Beautiful sea view was perfect for us beach just across the road and as we like a walk was great for walking along the front and into old town .

2026-05-26 via Nuitee
K
Kelvin solo_traveller gb
8
Great location, comfortable room. Dirty bedsheets and can be quiet noisy.
Pros:

A great location right on the beach with a beautiful sea view. The room was exactly as appears online; very comfortable. Nice soft towels and plenty of tea/coffee in the room.

Cons:

The bed sheets had a couple of stains on them. Although the location is great for those hoping to go to the sea, the hotel is right by the main road meaning it can be quite loud meaning the noise of traffic can be quite loud. Rather helpfully ear plugs are left in the room which were very welcome.

2026-05-25 via Nuitee
D
Darran solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-05-25 via Nuitee
D
Daniel couple gb
10
Perfect weekend away
Pros:

Lovely room and beautiful seaview.

Cons:

Nothing important. Not a big fan of plastic flowers and plants. And the shower head holder was broken.

2026-05-25 via Nuitee
N
Nenia Rose couple gb
7
2026-05-24 via Nuitee
G
Gregory couple ca
1
Booking.com screwed up the reservation and the hotel had nothing for us.I tried to contact Booking on numerous occasions
Pros:

I don’t know as we were unable to stay there…we had no reservation, despite Booking collecting the full cost from our credit card.

2026-05-22 via Nuitee
D
Darran solo_traveller gb
10
Pros:

Everything definitely stay again

2026-05-20 via Nuitee
M
Mia couple gb
6
2026-05-19 via Nuitee
T
TIM solo_traveller gb
8
2026-05-19 via Nuitee
A
Anne couple gb
9
2026-05-18 via Nuitee
S
stephane couple be
6
plus jamais
Cons:

le fait que l’hotel ne servait pas de petit-dejeuner et n’avait pas de terrasse.

2026-05-17 via Nuitee
M
Marie solo_traveller ch
6
2026-05-16 via Nuitee
P
Ping couple cn
1
千万不要选择这家酒店 Pls do not choose this hotel
Pros:

我和我的朋友是下午13:45到达酒店的 ,工作人员是一位年长的女士 ,她和我们说必须等到14:00 才能check in ,等待的时间也没有地方坐,说必须消费才能坐下等,其实房间早已整理好,就是想让我们消费,14:00 的时候就给我们了这个房间,非常非常破旧 ,就一扇很小的窗,床也非常小,我订的是双床的,她说我没有备注 ,要再付45镑才能变为两个床,总之千万不要预定这家酒店,一切都非常糟糕。My friend and I arrived at the hotel at 1:45 PM. The staff member at the front desk was an older lady. She insisted that we had to wait until 2:00 PM to check in, even though it was only 15 minutes early. During the waiting time, there was nowhere for us to sit unless we bought something, as she clearly said seating was only for customers who made a purchase. In fact, the room was already cleaned and ready, so it felt like they were just trying to make us spend more money.

At 2:00 PM, she finally gave us the room, but it was extremely old and shabby. There was only one very small window, and the beds were tiny. I had booked a twin room, but she claimed that I had not made a note for it and said we would need to pay an extra £45 to get two separate beds.

Overall, the experience was terrible. The service attitude was unfriendly, and the room conditions were far below expectations. I strongly do not recommend booking this hotel — everything about the stay was disappointing.

2026-05-14 via Nuitee
F
furrycoat Couples Crowborough, East Sussex, England
10
Excellent
Pros:

Excellent place. Really unique. It’s a refurbished bank and our bathroom was clearly a former safe!
Everything was clean and tidy. Our bed was comfy. Plug sockets either side.
Check in / out super quick and friendly.
We will definitely return. 👍

2026-05-10 via Tripadvisor
M
Maria solo_traveller gb
10
Pros:

good price nice location

2026-05-10 via Nuitee
M
Martyn couple gb
9
Everything was great.
Pros:

Excellent location. Clean and comfortable.

Cons:

We liked everything. Would have loved check out to be 11am rather than 10. 😊

2026-05-10 via Nuitee
P
Paul solo_traveller gb
9
2026-05-09 via Nuitee