Home2 Suites By Hilton Richmond Short Pump

Hotels
•
Home2 Suites by Hilton
9 (489 reviews)
209 Towne Center West Blvd , Henrico , US
+1 804-956-2990

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
High parking fee
Mediocre breakfast options
Room discomfort issues

Categories

Cleanliness
8.71
Several reviews praised the cleanliness specifically, but also highlighted some issues like empty toiletries.
Service
9.68
Many reviews mentioned friendly and exceptional service from the staff.
Location
9.72
Multiple reviews highlighted the good location with walkable options for dining and shopping.
Room Quality
8.67
Rooms were described as spacious and comfortable, but there were some complaints about furniture arrangement and bed comfort.
Amenities
8.7
The pool received mixed feedback regarding temperature; other amenities also had minor issues.
Value for Money
8.66
Some price complaints arose mainly due to added parking fees.
Food and Beverage
8.21
Breakfast options were generally deemed mediocre by guests.
Overall Experience
9.68
Guests overall felt satisfied with their stay and planned to return, indicating a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:12

Property Description

Modern Comfort and Convenience

Convenient Location: Situated just 23 km from the Greater Richmond Convention Centre, Home2 Suites By Hilton Richmond Short Pump offers easy access to key attractions.

Amenities: Enjoy a comfortable stay with air-conditioned rooms, free WiFi, and a delicious continental breakfast.

Relaxation: Unwind on the sun terrace or explore nearby attractions like the Museum of Confederacy and Virginia Commonwealth University School of the Arts.

Book your stay at Home2 Suites By Hilton Richmond Short Pump for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 489 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 9.68
L
LORIE • family_with_children • us
9
2026-10-23 • via Nuitee
B
Bruce • solo_traveller • us
8
Nice property but 10 dollars a day to park gotta go
Pros:

It was close to many restaurants. Right off major highway. The rooms were clean with a nice kitchen. It was quiet. I couldn't hear neighbors through the walls .

Cons:

Charging for parking in a rural area is not cool. The parking was on their property not private as This is a money grab as there was plenty of space. Inner city hotels do it providing security or when it's very congested and no space to park. There was no security or enclosed lot . Tv reception could be better. The picture seemed to break up a lot .

2026-10-20 • via Nuitee
P
Pluto • extended_group • us
5
Some good some meh.
Pros:

The nice room. Needs a bathroom fan.

Cons:

Dog that yapped all night long in neighboring room. No bathroom fan. Fire pit not being turned on in 50° weather? Why not?

2026-10-19 • via Nuitee
M
Mary • couple • us
10
Awesome
Pros:

Everything

2026-10-19 • via Nuitee
H
Hiara • family_with_children • us
10
2026-10-14 • via Nuitee
M
Marybeth • family_with_children • us
7
It was fine.
Pros:

It was convenient and the rest of my family was staying there.

Cons:

Breakfast choices could have been better. Our room lost power to the bedroom on the last night of our stay. It was unable to be fixed and they offered us a new room but we were on our way out to a wedding. Room was a little shabby and the pillows were awful. We had four in our party, but were only five three towels and a single pillow for the sofa bed.

2026-10-12 • via Nuitee
T
Temi • family_with_children • us
10
Explanation of additional nights fee needs to be communicated.
Pros:

The breakfast was plentiful and well cooked.

Cons:

I did not like that I was charged a different and more sizeable fee for an additional night and nobody could tell me why.

2026-10-08 • via Nuitee
M
Marcelo • family_with_children • us
8
2026-09-15 • via Nuitee
K
Katie • family_with_children • us
9
2026-09-15 • via Nuitee
L
Lauren • couple • us
5
Quick weekend getaway they caused back issues
Pros:

The bed and the pullout couch were extremely uncomfortable. The pillows were flat and there weren’t enough of them.

Cons:

The location in the indoor pool

2026-09-10 • via Nuitee
R
Ronnie • solo_traveller • us
10
Pros:

Loved kitchen n sofa bed

Cons:

Couldn't fine nothing I didn't like lol

2026-09-06 • via Nuitee
T
Twitty • solo_traveller • us
10
Pros:

Everything.

Cons:

Nothing

2026-09-04 • via Nuitee
T
Twitty • solo_traveller • us
10
Pros:

The room size. Very large. Very clean.

Cons:

N/A

2026-09-03 • via Nuitee
J
Jennifer • couple • us
10
2026-08-31 • via Nuitee
C
Charley • solo_traveller • us
10
Peace and quiet
Pros:

Nice property.

2026-08-25 • via Nuitee
C
Charley • solo_traveller • us
10
2026-08-25 • via Nuitee
E
Emerson • solo_traveller • us
8
2026-08-20 • via Nuitee
D
Dana • couple • us
9
2026-08-16 • via Nuitee
D
Dwqman • Couples • Fredericksburg, Virginia
10
Overnight stay
Pros:

This was our first time in a Home 2 Suites by Hilton. I booked this hotel due to its location to the VCU Ambulatory Surgical Center which was directly across the parking lot.
The king bed room was spacious and very clean. If we were traveling with kids there was a sofa bed with a dividing curtain for a bit of privacy. The bathroom was very clean and the shower head was great. There was a kitchenette with no stove but a hotplate and skillet were available upon request.
They offer an above average breakfast starting at 6am, offering eggs, sausage, fruit, hot oatmeal and waffles. Coffee and tea are available 24/7.
Be aware of the $10 self parking fee. Also, I didn't like the pillows but Im a bit particular about those and I brought my own as I usually do. Overall a great night's sleep.

2026-08-13 • via Tripadvisor
R
Rachelle • extended_group • us
9
2026-08-08 • via Nuitee