The Lift Apartments by RIDAN Hotels

Hotels
8.9 (473 reviews)
Rua do Carmo, 90 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from outside
Lack of certain amenities

Categories

Cleanliness
8.3
Mixed feedback on cleanliness due to reports of odor and noise.
Service
9.5
Consistently positive remarks about friendly and accommodating staff.
Location
9.3
Great central location but affected by noise from nearby establishments.
Room Quality
8.8
Generally nice and spacious apartments reported.
Amenities
8.5
Some amenity shortcomings mentioned, like lack of basic supplies.
Value for Money
8.9
Overall good value, but some aspects could improve.
Food and Beverage
8.7
Positive remarks about complimentary food options, but suggestions for improvements.
Overall Experience
9.2
Strong overall satisfaction highlighted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:12

Property Description

Luxurious 4-Star Stay in Lisbon

Prime Location: Situated near Commerce Square and Rossio, The Lift Apartments by RIDAN Hotels offers a convenient stay in Lisbon for exploring the city's attractions.

Top-Notch Amenities: Enjoy family rooms, a sun terrace, a 24-hour front desk, airport transfers, and free WiFi, ensuring a comfortable and hassle-free stay.

Modern Comforts: Relax in air-conditioned rooms equipped with premium facilities like a coffee machine, flat-screen TV, and a private bathroom. The hotel also provides bed linen and towels for your convenience.

Experience the best of Lisbon at The Lift Apartments by RIDAN Hotels. Book now for a memorable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 473 reviews
Cleanliness: 8.3
Service: 9.5
Location: 9.3
Room Quality: 8.8
Amenities: 8.5
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 9.2
N
Nav • extended_group • gb
9
Great location, clean, perfect apartment
Pros:

Location, friendly staff, cleanliness.

Cons:

we had two apartments and one apartment lock/door was slightly broken so we had to go to reception a few nights for help and every-time they would try to leave we would have to help from the outside

2026-05-29 • via Nuitee
Z
Zoë • solo_traveller • nl
10
Wauwie!!😍
Pros:

Wat vonden wij het hier f a n t a s t i s c h!!🤩 Lekker dicht bij de wijk Chiado, met allemaal lekkere eettentjes op loopafstand. De mensen van het hotel waren heel erg vriendelijk en stonden dag en nacht voor ons klaar. Om nog niet te spreken van het uitzicht vanaf ons appartement🤩 Wij zaten in 4B, waarbij je uit kunt kijken over een groot deel van de stad. Elke ochtend begonnen we met een koffietje op dit balkon met geweldig uitzicht. Zo geweldig dat we ons hier verloofd hebben 🥳Het appartement zelf was ook fantastisch: ruim, brandschoon en het voelde echt als ons eigen plekje. Een werkende airco (wat geen overbodige luxe was met 28 graden) die ons verkoeling toe blies en een keuken met alle gemakken voorzien (we hebben hem nauwelijks gebruikt, omdat de rest van de eettentjes zo lekker en een stuk goedkoper dan hier in Nederland waren): grote koelkast, vriezer met drie lades, kookstel met vier pitten, een magnetron en een vaatwasser (daar zaten geen vaatwastabletten bij, maar aangezien we de dingen die we in het appartement gebruikten met de hand konden afwassen, hebben we dit ook niet bij de receptie gevraagd). Ook over de douche en het bed zijn we te spreken😍 Een fijne regendouche en een lekker bed🥰 Al met al waren we enorm blij dat we dit appartement hadden geboekt.

Mocht je twijfelen of je dit appartement moet boeken (want het is wel wat aan de dure kant, wat ik snap met deze kwaliteit😉), doe het! Het is hier echt geweldig☺️ Wij hebben ontzettend genoten en kijken ernaar uit om weer terug naar Lissabon te gaan.

Cons:

Niks viel ons tegen. De tussendeur kon niet op slot, de voordeur wel overigens, maar het personeel hoorde onze zorgen en stelde ons hierin gerust, dus dit is geen punt om dit appartement niet te boeken. Sommige dingen zijn wat verder reizen, omdat je in een bepaalde wijk zit, maar ook dit is geen reden om dit appartement niet te boeken. Het was hier geweldig, dus niks viel ons tegen!

2026-05-27 • via Nuitee
M
Mara • couple • ca
10
We enjoyed the great view from the balcony and the loud and lively musical entertainment from the street outside from th
Pros:

Our apartment #5A was great! It has a balcony that proves a beautiful view of the old church and convent directly across the street. There is a lively rooftop terrace just under the convent which does pound out loud music in the evening, which some may not like, but we found it somewhat entertaining. It faces a pedestrian street which also has frequent musicians performing. If the music becomes too loud or annoying, the wooden shutters work well to keep the noise down. The apt is well-equipped and comfortable.

Cons:

Some may find the street noise obtrusive. There are a couple of stairs and a slow elevator to get to the 4th floor

2026-05-26 • via Nuitee
B
Bernie • couple • ie
8
Loved it!!
Pros:

It was lovely. Very modern and clean.

Cons:

A bit noisy at night

2026-05-23 • via Nuitee
J
Jana • couple • dk
9
Stylish apartments in central Lisbon
Pros:

We had a nice stay at the Lift Apartments. The hotel staff upgraded us to a bigger apartment with a kitchen and living room because it was our first staying in Lisbon. The apartments are approximately a 2 minute walk from the main reception but you also have the option to text the hotel using WhatsApp and they will make sure to help you out. Breakfast can be booked in the hotel, however, we chose to eat breakfast at the local cafés in the area. The apartment was very spacious and we had a comfortable bed. The bathroom was clean with a rain shower. Overall, the service of the hotel was excellent.

Cons:

Unfortunately, there is a big caveat that needs to be mentioned. The location of the hotel is very central, however, on the weekend there are two roof top bars in the area that are blasting music until close to 2am. Additionally, there are street musicians that will be performing close to the apartment. If you are sensitive to noise and would like to go to bed early, I can only recommend to bring earplugs or to book a hotel in another area. If you are staying during weekdays, there will be less noise during the evening hours.

2026-05-14 • via Nuitee
R
Ryan • couple • us
10
Had stayed there before and liked it so much we re-booked for another stay.
Pros:

Location and amenities

2026-05-11 • via Nuitee
M
MAYARA • couple • br
9
Ameiiii
Pros:

Ficamos em um ambiente com sala, quarto, banheiro e cozinha, super confortável, escurinho pra dormir e um chuveiro excelente. É muito bem localizado, ao lado do elevador Santa Justa e muito próximo à Praça do Rossio. Super possível fazer tudo a pé, pois também é próximo à Rua Augusta e Praça do Comércio.

Cons:

Muito barulho que vem da rua! Pra quem não é sensível ao barulho pra dormir, é um excelente lugar!

2026-04-29 • via Nuitee
T
Tor Einar • couple • no
8
2026-04-15 • via Nuitee
A
andrea • couple • it
9
Pros:

Camera accogliente, ben attrezzata e in zona centrale.

Cons:

Ascensore lento

2026-04-13 • via Nuitee
M
Mitchel Kamstra • solo_traveller • nl
10
Would recommend!
Pros:

Amazing, nice and tidy apartment.

Cons:

Nitpicky, but a coat hanger would have been nice

2026-04-13 • via Nuitee
W
wyoshioka • extended_group • jp
9
Pros:

ロケーションとても良い
広くて清潔
調理器具揃っている

Cons:

チェックインの方法分からず困った
少し離れた場所にある系列ホテルでチェックインする必要あり
できればその旨をアパートメントの入口にでも掲示して欲しかった

2026-04-01 • via Nuitee
C
Catherine • family_with_children • ie
10
Pros:

Great service and accommodation

Cons:

The lift was slow and lots of stairs

2026-03-31 • via Nuitee
J
jeroen • family_with_children • nl
9
Pros:

Wat een mooi ruim appartement op een top locatie!!!!!

Cons:

Het bed was een beetje klein maar de rest van het appartement maakte het meer dan goed!

2026-03-25 • via Nuitee
J
Jia-Yin • family_with_children • tw
9
2026-03-11 • via Nuitee
G
Ginetta • family_with_children • gb
10
Pros:

Staff were incredibly helpful

2026-03-10 • via Nuitee
M
Marie-christine • couple • ca
9
Pros:

Great location

2026-02-25 • via Nuitee
B
Burak Kalay • couple • tr
10
2026-02-10 • via Nuitee
S
seda • family_with_children • tr
10
Mükemmel lokasyon, harika personel, çok temiz ve konforlu odalar
Pros:

Lokasyon mükemmel. Çok merkezi konumda. Odalar çok konforlu idi. Biz 2 çocuk ve anne baba olarak gittik. 2 banyo , 2 oda olması bizi mutlu etti

Cons:

Asansör yoktu. 3 üncü kata her seferinde yürüyerek çıkıyorduk. Biz spor olsun diye çıktık ancak zorlananlar için bu bilgi önemli

2026-01-31 • via Nuitee
A
Asunción • family_with_children • es
10
2026-01-31 • via Nuitee
G
Guerra • couple • it
8
2026-01-21 • via Nuitee