SureStay Plus Hotel by Best Western SeaTac Airport

Hotels
SureStay Plus Hotel by Best Western
7.7 (2196 reviews)
19260 28Th Ave S , SeaTac , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good amenities
Cons:
Parking difficulties
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
6.55
Some reviews mentioned issues with cleanliness, including dirty flooring and unclean seats.
Service
8.55
Staff were frequently described as friendly and accommodating.
Location
9.05
Several reviews emphasized the convenience of being close to the airport.
Room Quality
7.05
Guests reported a mix of comfort with some issues like noisy surroundings and a less comfortable bed.
Amenities
7.55
Decent amenities like breakfast and airport shuttle, with some limitations noted.
Value for Money
8.05
Many guests felt they received good value given the affordable pricing and location.
Food and Beverage
7.05
Breakfast options received mixed reviews; some found them satisfactory, while others noted shortcomings.
Overall Experience
7.75
Overall experience generally positive, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:08

Property Description

Convenient Location and Amenities
SureStay Plus Hotel by Best Western SeaTac Airport is ideally located just 1 km from Seattle-Tacoma International Airport. Offering free shuttle service, guests can easily access the hotel. The property also features a sun terrace, perfect for relaxing and unwinding during your stay.

Comfortable Accommodation
Each air-conditioned room at the 3-star hotel is equipped with a desk, flat-screen TV, and a private bathroom. With complimentary WiFi and cozy bed linens, guests are ensured a comfortable and convenient stay.

Delicious Dining Options
Start your day right with a buffet or continental breakfast at SureStay Plus Hotel. Whether you prefer a hearty meal or a lighter option, the hotel provides a variety of choices to suit every palate.

Book your stay at SureStay Plus Hotel by Best Western SeaTac Airport for a delightful and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SEA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2196 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 7.75
G
gaétan solo_traveller be
7
Good stay
Pros:

Location.

Cons:

Quality of beds could be better

2026-07-24 via Nuitee
J
Juliet solo_traveller us
8
2026-07-24 via Nuitee
H
Heather family_with_children us
9
Just a one night stay. Loved having the complementary airport to hotel shuttle. It was a big factor
Pros:

Just a standard breakfast. Live having hot options.

Cons:

Small lobby area

2026-07-23 via Nuitee
K
Kathy extended_group au
9
great place to stay near airport
Pros:

Great place to stay near the airport met all our needs and had a great breakfast the next morning. Shuttle was a little hard to navigate just needed to ring them to come and get us.

Cons:

nothing

2026-07-23 via Nuitee
W
Waira couple us
4
No Receipt and Deposit Not Refunded
Cons:

I don’t understand why I was not given my receipt, even though I requested it several times through the app and at the front desk. My deposit has not been refunded, and no one has given me any explanation.

2026-07-22 via Nuitee
P
philip2711 couple gb
7
Convenient and comfortable
Pros:

Location is very good for the airport and car rental return but was a problem to find; the hotel sits between two roads with access limited to direction of travel. However there is no signage from one side making us stop on a busy road to check our directions. From the other road which we moved to, there is signage.

Cons:

Very utilitarian entrance / reception area which didn't promise much, but actually the one night stay was fine for our needs

2026-07-22 via Nuitee
J
Jennifer extended_group us
7
We probably won't return to that location.
Pros:

The room was clean and the breakfast was decent.

Cons:

The hotel shuttle driver was not reliable. We had a large group waiting at the airport for pick up. The shuttle could only handle half of our group. He then took a group to go eat at a restaurant before heading back to pick up our remainder of the group of elderly folks! They waited another 55 mins for pickup. The van wasn't clearly marked, and I had to make calls to the hotel numerous times to get clarification. The girl at the front desk would always be outside on her phone and we would wait in the lobby often for her to return to the desk to ask a question or get an extra towel.

2026-07-20 via Nuitee
M
Matteo family_with_children us
4
A hotel like this shouldn’t be close to $350 for a night. Too expensive for something that is shabby and uncomfortabl
Pros:

Location to airport and light rail

Cons:

Old, dingy, tired

2026-07-20 via Nuitee
D
Dan solo_traveller us
5
I will not stay in this location again, especially when attending events in downtown Seattle.
Pros:

It was clean

Cons:

Access to light rail wasn’t as easy of an access as the web site portrayed especially for a disabled vet.
Upstairs guest were very loud every night well into the early mornings.
No eating establishments within walking distance of the property.

2026-07-18 via Nuitee
N
Nghia extended_group us
9
Pros:

Close to SeaTac airport

Cons:

Breakfast and housekeeping.

2026-07-18 via Nuitee
J
Jeaneane solo_traveller us
10
Pros:

Super convenient to the airport (walkable, even!), spacious rooms, and dialed in for transfers between airport and activities.

Cons:

Sound proofing of rooms was just okay, not great. Heard the airplanes, traffic, birds.

2026-07-18 via Nuitee
D
Debra solo_traveller us
7
2026-07-18 via Nuitee
L
Lisa couple us
7
I appreciated its nearness to airport and free breakfast
Pros:

Free airport shuttle, nearness to airport, free breakfast

Cons:

I did not feel it was clean/fresh. The sheets were clean, but the carpet seemed moldy and the air conditioning was too high.

2026-07-13 via Nuitee
J
Joseph family_with_children us
7
2026-07-11 via Nuitee
K
Kathleen family_with_children us
8
2026-07-11 via Nuitee
M
Martin couple us
8
Clean and Convenient Location Near SeaTac Airport
Pros:

The location near the airport was convenient. The room was spacious and the breakfast was good.

Cons:

Not that we were expecting otherwise, but the neighborhood lacked any semblance of charm. The many fences and gates caused us to wonder how safe it was.

2026-07-10 via Nuitee
T
Turnbow extended_group us
7
2026-07-10 via Nuitee
S
Sherry solo_traveller us
9
Pros:

Great, helpful desk staff and shuttle drivers

Cons:

Pretty basic accommodations. Fine for an overnight stay near the airport, but on a longer stay I'd want more amenities. For some reason there wasn't even a small bar of soap for handwashing.

2026-07-09 via Nuitee
P
Philip couple us
6
We had a good place to sleep.
Pros:

The room was comfortable and the staff was friendly and helpful.

Cons:

It felt a little run down and the name was confusing so we went to the wrong one.

2026-07-09 via Nuitee
D
DONALD ALLEN solo_traveller us
9
2026-07-09 via Nuitee