Hyatt Regency Lisbon

Hotels
Hyatt Regency
8.8 (1253 reviews)
Rua da Junqueira 63 , Lisbon , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and comfortable rooms
Cons:
Noise from trams
Some cleanliness issues reported

Categories

Cleanliness
8.3
Rooms were noted as fresh and clean, though there were mentions of noise and a bad smell.
Service
9.3
Staff were consistently described as friendly, helpful, and provided great service throughout the stay.
Location
8.8
Positioned not in the city center, but with good access to restaurants and attractions nearby.
Room Quality
9.3
Rooms were spacious, modern, and well-maintained, with several reviews highlighting comfort.
Amenities
8.8
Facilities including a spa were highly rated, although some issues with the beds were noted.
Value for Money
8.3
Prices were seen as reasonable for the quality of the stay, especially for families.
Food and Beverage
8.3
Breakfast was appreciated for its variety, though some reviews were neutral.
Overall Experience
9.3
Overall experiences were overwhelmingly positive, with many guests stating they would return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:22

Property Description

Luxurious Accommodation
Hyatt Regency Lisbon offers 5-star air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and private bathroom. Some rooms even feature a fully equipped kitchen, perfect for longer stays.

Exceptional Services
Guests can enjoy concierge services, room service, and a 24-hour front desk for all their needs. The hotel also provides airport transfers and bicycle rental service, ensuring convenience and comfort throughout the stay.

Central Location
Situated in Lisbon, this hotel is near popular attractions like Jeronimos Monastery and Commerce Square. With free WiFi, a restaurant, and a bar on-site, Hyatt Regency Lisbon is the perfect choice for a luxurious and convenient stay in the city.

Book now for an unforgettable experience at Hyatt Regency Lisbon!

Important information:

Please note that the swimming pool is for adults only, who are 16 years or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1253 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
P
Pioneer07954968116 NONE Chicago, Illinois
10
Completely blown away!
Pros:

The Hyatt Regency at Lisbon was a great deal with points, so I wasn't expecting much. We went in expecting it to be a mid-level property, but it was well beyond expectations. The staff were welcoming, kind, and helpful. The rooms were stunning and spacious. The entire hotel was a decor inspiration, and I even took photos for a future bathroom renovation. The location especially, close to the water, multiple groups of cute shops, very very walkable, and near multiple important office buildings, was a relief. I came with hopes of a clean bed, and I left very impressed with the hotel and with Lisbon in general. I highly recommend!
*We didn't have a chance to try breakfast, but both the cafe and dinner were very delicious and had multiple vegetarian options - tricky in Portugal.

2026-07-18 via Tripadvisor
Y
Y7068YNnickh Business Lichfield, Staffordshire, England
8
Does the job well!
Pros:

Nice hotel with modern large clean rooms. Fantastic breakfast with plenty of choice. Location is a bit out the way but still ok. Only major let down was sadly my room had no towels in it and I had to ask 3 times to get a towel. Bar that I would recommend the property.

2026-07-15 via Tripadvisor
I
I4110JBrachaelg Friends getaway
10
Special mention to the staff
Pros:

Beautiful hotel but wish to give an extra special mention to Anna on the rooftop bar who looked after our group so well. Nothing was too much trouble and went the extra mile every night for all of us. A key member of staff should be highly recognised for her leadership and care of her customers.
Another special mention to Bashy who continuously every day ensured we got any help needed with efficiency and speed. He continuously offered his knowledge of the area and help in any aspect during our time at the hotel. A very knowledgable member of staff who in my opinion should be in a managerial role as he is what every staff member should achieve to be.
Rooms were spacious, food was impeccable and will definitely return. Thank you again!

2026-07-13 via Tripadvisor
Y
Yasmin family_with_children gb
8
Okay stay, not quite 5 star.
Pros:

Clean, nice rooms, spacious, nice reception staff. Diogo was fantastic and took his time to explain to us and go through the city’s hidden food gems and places to visit.

Cons:

A bit out of the centre, room service took almost an hour to bring drinking ice.

2026-07-13 via Nuitee
M
Meander71739 NONE
10
Wonderful hotel!
Pros:

We had a wonderful stay at the Hyatt Regency Lisbon and would happily return. The hotel is modern, beautiful, and in a great location.

Our room was spacious, spotless, and very comfortable. One of the things we appreciated most was how well-equipped it was. It included a full kitchen with a refrigerator, oven, dishwasher, washer/dryer, and minibar, making it feel like a home away from home. There was also plenty of closet space, a comfortable living room with a sofa bed, and a large balcony where we could relax after a day of sightseeing.

The staff was friendly, welcoming, and always willing to help. The warmth and professionalism of the staff made our stay even more enjoyable, and we truly appreciated their hospitality. Their kindness made us feel genuinely welcome from the moment we arrived.

Overall, we had a fantastic experience and would definitely recommend the Hyatt Regency Lisbon to anyone visiting the city, especially families or travelers planning a longer stay who would appreciate the extra space and apartment-style amenities.

2026-07-12 via Tripadvisor
A
ALAN couple es
7
Hotel with potential but lacks service for a full 5 star rating.
Pros:

Very new facilities.

Cons:

Missing basic things from the room. And the restaurant did not accommodate our dietary needs.

2026-07-12 via Nuitee
E
Emi couple jp
8
高いけどリーズナブル
Pros:

朝食のメニューが豊富、バイキングで自分で選べて美味しかった。卵アレルギーでも困らなかった。

Cons:

バスタブのある部屋ではなかったことと、シャワールームからシャワーの向きを工夫しても毎回水がシャワールームから外の床に漏れてバスマットがずぶ濡れになってしまったことです。

2026-07-12 via Nuitee
M
mark family_with_children gb
8
Pros:

Great location and room overlooking the river was fantastic

2026-07-07 via Nuitee
W
Waleed couple sa
10
2026-07-03 via Nuitee
L
Lourdes solo_traveller es
10
Volveré a repetir, ya que te sientes como en casa
Pros:

La atención recibida por todos los miembros de recepción, me hicieron sentir en familia ya que viajaba sola.
Está a dos minutos andando del río con restaurantes y terrazas buenísimas la propia terraza del Hotel es preciosa la más bonita de Belem .
Las habitaciones cómodas el spa espectacular

2026-06-28 via Nuitee
E
Egzona family_with_children ch
8
Top mise à part l’accède interdit aux enfants
Pros:

Le personnel

Cons:

Que la piscine soient interdite aux moins de 16 ans

2026-06-28 via Nuitee
F
Francesca extended_group it
7
2026-06-28 via Nuitee
S
stefaniekI1354KN Family
10
Great Location for 4 Night Stay
Pros:

We had a wonderful 4-night stay at this hotel and would highly recommend it! The check-in and check-out processes were incredibly easy and seamless. Our room was large, spotlessly clean, and featured exceptionally comfortable beds, with the daily housekeeping team doing a fantastic job keeping everything fresh. Throughout our entire stay, the staff was absolutely amazing—there was always someone everywhere you looked, ready to help and answer any questions with a smile.We also absolutely loved the location. It sits in a peaceful, quiet neighborhood that offers beautiful bridge views while remaining right near public transport. Best of all, it is within easy walking distance to both Pastéis de Belém and Santini gelato. We would definitely stay here again!

2026-06-26 via Tripadvisor
M
Mohamed couple ae
10
They best location, view and very comfortable hotel
Pros:

The property was excellent and clean and the staff was very helpful and welcoming

Cons:

The food quality was low and expensive and I didn’t like that I had to pay fees for the room service to deliver my food to my room. So it was 10 euros deliver fees per order

2026-06-25 via Nuitee
E
estherkA5171AT NONE
8
Where Great Service Meets Great Comfort
Pros:

I stayed at the Hyatt Regency Lisbon for a week and loved the experience. The general set up of the hotel could almost calm a tired traveller. The room was very clean and tidy and maintained on a daily basis. Housekeeping and room service were excellent. The mini bar in the room was a bonus. I would not hesitate to recommend this hotel to anyone who is looking to choose a place to stay in Lisbon. Let me finish by saying that the reception staff were very friendly and always served with a smile.

2026-06-23 via Tripadvisor
P
Panagiotis couple gr
10
2026-06-22 via Nuitee
C
Carlos couple pt
10
2026-06-22 via Nuitee
B
Bruno couple br
10
Lisboa moderna, mas sem perder o charme.
Pros:

O quarto é muito confortável, linda vista da ponte.

2026-06-22 via Nuitee
H
HAWAF4 Family
10
Excellent experience
Pros:

Gorgeous hotel, great location. The family suites are exquisite, staff goes above and beyond. Breakfast was excellent.

2026-06-20 via Tripadvisor
S
Sue Anne solo_traveller au
10
Awesome stay
Pros:

Breakfast was great. Need more singke or double only tables.

Cons:

No pool

2026-06-20 via Nuitee