Opero Hotel Southkey Johor Bahru

Hotels
8 (4772 reviews)
No 2, Jalan Southkey 1/2 Kota Southkey , Johor Bahru , my

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Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Friendly service
Good breakfast variety
Convenient location
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.96
Guests mentioned concerns about cleanliness, such as dusty rooms and poor bathroom upkeep.
Service
8.93
Service was highlighted as friendly and accommodating throughout multiple reviews.
Location
8.97
The hotel is conveniently located near Mid Valley and other attractions.
Room Quality
7.42
Some rooms were described as small and in need of maintenance, but overall comfort was noted.
Amenities
8.45
Amenities like free parking, a pool, and a breakfast spread were positively mentioned.
Value for Money
7.41
Some guests felt it was not entirely value for money due to issues with room quality.
Food and Beverage
7.96
Breakfast options received good feedback, but some guests had mixed feelings overall.
Overall Experience
7.93
Overall experience was positive despite shortcomings in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:04

Property Description

Luxurious Amenities

Opero Hotel Southkey Johor Bahru offers air-conditioned rooms with modern amenities, including flat-screen TVs and private bathrooms, ensuring a comfortable stay for guests.

Convenient Services

With a 24-hour front desk, concierge service, and airport transfers, guests can enjoy a hassle-free experience during their stay at the 4-star hotel.

Relaxing Leisure Facilities

Guests can unwind by the outdoor swimming pool or enjoy a delicious meal at the on-site restaurant and bar, making their stay at Opero Hotel Southkey Johor Bahru truly unforgettable.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 4772 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.93
A
Azmi • solo_traveller • sg
6
Pros:

The bed was comfortable. Breakfast good.

Cons:

The toilet. No hand shower. Floor trap slow clearing water. Toilet small .Not suitable for the disabled

2026-06-20 • via Nuitee
J
JOANNE SEOW CHING • couple • sg
9
Overall fantastic! I always will book this place
Pros:

Clean! Luxurious, location is not with traffic jam and is 5 mins walk to mid valley Southkey mall. It’s my favourite destination hotel to stay. Their service is excellent! I had a great time at the pool bar, lounge bar and breakfast as always.

Cons:

There’s no robe…

2026-06-17 • via Nuitee
S
Siti Nurhazlin • couple • sg
10
Amazing
Pros:

The hotel is so clean. And I have to really commend the hotel staff for being so welcoming, professional and helpful. Truly enjoyed our stay there!

Cons:

NA

2026-06-15 • via Nuitee
A
Azalin • solo_traveller • sg
8
Pros:

Nil

Cons:

Nil

2026-06-15 • via Nuitee
D
Diyana Dzulkeffli • solo_traveller • sg
10
2026-06-15 • via Nuitee
R
rosminah • solo_traveller • sg
8
Pros:

Sew my comments

Cons:

See my comments

2026-06-15 • via Nuitee
T
Tng • solo_traveller • sg
8
Nice and comfortable
Pros:

Nice to stay

Cons:

Average

2026-06-14 • via Nuitee
A
Anisah • couple • sg
8
A great place for a comfortable and relaxing stay.
Pros:

The staff were polite and attentive. They were able to meet our requests within 5-10 minutes and wherever possible. They had a great breakfast and the food was delicious. It was nearby to Mid Valley and had shuttle services hourly.

Cons:

The doors were pretty hard to close and some of the locks were not tightly fixed (we had 3 rooms in total).

2026-06-14 • via Nuitee
M
Muhammad Fitri • couple • my
7
2026-06-13 • via Nuitee
N
Normala • couple • my
8
2026-06-12 • via Nuitee
S
Shamsul Nahar • couple • sg
8
Refreshing break in JB
Pros:

Breakfast was good. The staff were thoughtful to bring down the blinds when the sun started to shine into the dining hall. There was a staff walking around making balloon animals and flowers for the young and the young at heart. Was also surprised that the bar, situated next to the breakfast restaurant, had papers and colouring materials for kids to doodle at the tables in the morning.

2026-06-10 • via Nuitee
H
Hamidah • couple • sg
8
Pros:

Good location

Cons:

- Pillow smells bad
- Water in the sink is very very slow

2026-06-08 • via Nuitee
S
Salina • extended_group • sg
7
Cons:

yellow toilet

2026-06-08 • via Nuitee
L
Leonard • couple • sg
9
2026-06-08 • via Nuitee
K
Kong • couple • sg
8
2026-06-07 • via Nuitee
J
John • solo_traveller • my
10
2026-06-05 • via Nuitee
W
Wong • couple • my
10
Pros:

NA

Cons:

don't smile when they meet me,The employee just ignored , especially the room cleaner

2026-06-03 • via Nuitee
M
Muhammad • solo_traveller • sg
10
Pros:

What words can i say.

Cons:

Nothing

2026-06-01 • via Nuitee
B
Bee Keow • solo_traveller • sg
7
Cons:

I have no complaints about the hotel or the staff. BUT the check in was very dissatisfactory. I was told that the hotel was fully booked because of the long holiday and this had resulted in a chain effect in delayed check in. Really disappointed to hear this after waiting for 2 hours to get our rooms after registration around 3.30pm By the time we got to our rooms, it was already 5.40pm!

2026-06-01 • via Nuitee
E
Enling • family_with_children • sg
7
Overall it has its pros and cons, definitely doing their best to elevate guest experience but do pay attention to room f
Pros:

Service is good, they do try to improve the guest experience by small touches which we greatly appreciate such as providing color pencils and paper for coloring at lobby area, having balloon sculptor at breakfast. Location is near the Mall and everything else that has good food. I must greatly compliment the BED and PILLOWS. Easily one of the most comfortable ones I've slept on comparable with 5* hotels standard

Cons:

Our hotel room toilet door cannot close. Also UnderSink mount beneath the marble top has holes, mould and a cockroach emerged from it. We also expected room service but it didn't tidy up our room. although the second room we booked was tidied, they didn't replenish new floor towels and insufficient face towels.

2026-05-31 • via Nuitee