Hotel al Sotoportego

Hotels
9.8 (709 reviews)
Cannaregio 5595/A , Venice , IT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Excellent canal-side location, close to transport and attractions
Outstanding, friendly and helpful host/service (Tiziano)
Spotlessly clean rooms with attractive Venetian/Murano decor
Canal balcony and beautiful views
Complimentary water, prosecco, snacks, cookies and coffee
Effective air conditioning in rooms
Cons:
Steep stairs and some accessibility challenges (chair lift exists but stairs still steep)
Beds were a bit firm for some guests
Occasional noise on special event nights (one reported World Cup noise)
Rooms can feel warm at very high outside temperatures

Categories

Cleanliness
10
Repeatedly described as 'spotlessly clean' and 'very clean' with fresh linens and tidy rooms.
Service
10
Hosts (notably Tiziano) were consistently praised as helpful, friendly, informative and generous with local advice.
Location
10
Multiple reviewers highlighted an excellent, central location — on a canal, near water shuttle/bus stops, restaurants and shopping.
Room Quality
9
Rooms praised for decor, comfortable bed and air conditioning, Murano glass fixtures; minor issues noted (steep stairs, somewhat firm beds, rooms can be warm at very high temperatures).
Amenities
9.8
Complimentary water, prosecco, snacks, cookies and coffee in rooms; air conditioning and attractive in-room fixtures were appreciated.
Value for Money
9.8
Not explicitly mentioned in reviews; assigned the target overall rating per instructions.
Food and Beverage
9.8
Guests liked the complimentary beverages and snacks (prosecco, water, cookies, coffee) provided in the room.
Overall Experience
10
Many guests called it a 'gem' and would stay again; host and location frequently cited as highlights, yielding an excellent overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 00:03

Property Description

Central Location in Venice

Located just 300 metres from the iconic Rialto Bridge and 800 metres from Basilica San Marco, Hotel al Sotoportego offers a prime spot for exploring Venice. With La Fenice Theatre, Frari Basilica, and Scuola Grande di San Rocco nearby, guests can immerse themselves in the rich history and culture of the city.

Comfortable and Convenient Amenities

This pet-friendly hotel provides guests with air-conditioned rooms featuring essential amenities such as a desk, coffee machine, fridge, and flat-screen TV. The inclusion of a safety deposit box ensures peace of mind during your stay. Moreover, the free WiFi and private bathroom with a shower add to the convenience.

Proximity to Key Attractions

Within walking distance of Doge's Palace, Ca' d'Oro, and Piazza San Marco, Hotel al Sotoportego offers easy access to Venice's top attractions. Plus, with Venice Marco Polo Airport just 18 km away, traveling to and from the hotel is a breeze.

Ready to experience Venice in comfort and style? Book your stay at Hotel al Sotoportego now!

Important information:

Please let the property know your expected arrival time at least 7 days in advance. Contact details are stated in the booking confirmation. Guest passports and IDs collected online, pre-stay.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

9.8
Based on 709 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.8
Value for Money: 9.8
Food and Beverage: 9.8
Overall Experience: 10
J
John • solo_traveller • us
10
Pros:

Really good location in Venice. Hotel staff were exceedingly friendly & helpful with requests & managing the fact that we were getting there a day late because of the UK air traffic problem canceling our flight

Cons:

Nothing much. Do have to remember your to check you have your room key when you go out since there is no staff after about 5pm until the morning.

2026-09-14 • via Nuitee
E
Eve • solo_traveller • it
10
Beautiful place with a canal view close to the sights of Venice but a little away from the crowds.
Pros:

Lovely hotel on a canal. Our room had a nice balcony. The concierges were very friendly and knowledgeable.

2026-09-13 • via Nuitee
S
Simon • couple • gb
8
Watching the boats from the balcony drinking coffee was amazing!
Pros:

One of the receptionists was extremely helpful.

Cons:

No elevator.

2026-09-09 • via Nuitee
A
Andrea • couple • us
10
Very attentive staff, especially Tizzisno. Helpful with information, providing a glass for my prosseco, allowing me to s
Pros:

My room was beautiful, eith a canal view.

Cons:

Nothing.

2026-09-08 • via Nuitee
T
Teresa • solo_traveller • us
9
Pros:

This was a great hotel for the location. It's easy to find. Easy to check in. Was in walking distance of everything we wanted to see. This was our first trip to Venice, so we were pleasantly surprised. The a c was wonderful. We also had a beautiful view of one of the canals from our window.

Cons:

There was not an elevator so if you would have had a lot of luggage, it would have been a little difficult Getting up the stairs, but we just had carry on. So we were fine.

2026-09-08 • via Nuitee
M
Moira • family_with_children • ch
9
Da sogno...un tuffo nel passato!
Pros:

Mi ê piaciuto che rispettasse la descrizione e le foto presenti sul sito. La bottiglietta di Prosecco e Ii profumo presente nella stanza aveva una fragranza adorabile.

Cons:

Nel pomeriggio ho chiamato al numero di telefono per avere un' informazione ma non ho avuto risposta ne sono stata ricontattata. Peccato ma non grave, perchè comunque molto gentili :o)!

2026-09-07 • via Nuitee
C
Cornaglia • couple • it
10
2026-09-07 • via Nuitee
S
Susan • couple • us
10
Pros:

The location was an easy walk from the airport water shuttle. It was away from the business and expense of San Marcos.

2026-09-07 • via Nuitee
C
Cornaglia • couple • it
10
2026-09-07 • via Nuitee
A
Angela • couple • us
10
2026-09-05 • via Nuitee
A
Armando Jose • extended_group • pr
10
2026-09-02 • via Nuitee
M
Michał • couple • pl
10
Wyjątkowy
Pros:

Wyjątkowy klimat hotelu pasuje do Wenecji, co sprawia, że pobyt był naprawdę udany. W pokoju było czysto, przytulnie i niczego nie brakowało.

Niezwykle miłym i przydanym elementem była mapka od obsługi, na której zaznaczono i opisano najważniejsze punkty w mieście, które warto zobaczyć.

Właściciel/Recepcjonista to niezwykle sympatyczny i przemiły człowiek, który nie tylko zadba o gości, ale także miło porozmawia i doradzi co zwiedzić.

Szczerze polecam!

Cons:

Wszystko było świetnie

2026-09-01 • via Nuitee
M
Marla • couple • us
10
Excellent Customer Service and Friendliness! Nice Place! Nice Location!
Pros:

Super friendly!

Cons:

It was all good

2026-08-31 • via Nuitee
A
Abigail • solo_traveller • us
10
Pros:

Excellent! The place was so nice, in a great location, and easy to get into. We loved all of the recommendations from the friendly host!

2026-08-30 • via Nuitee
S
Sierra • couple • us
10
Pros:

It was a beautiful room stocked with complimentary snacks, water, and amenities. The staff member we talked to was absolutely delightful and very helpful pointing us to the best local spots in the city.

2026-08-29 • via Nuitee
J
Jo • couple • au
9
2026-08-27 • via Nuitee
C
Christopher • couple • fr
10
Best hotel ever. The room is very clean, beautiful (much better than the pictures!!) and we got a nice balcony and view.
Pros:

Best hotel ever. The room is very clean, beautiful (much better than the pictures!!) and we got a nice balcony and view.
The host is Extremely kind, gentle and very helpful. He was the cherry on top of the cake.

Cons:

N/A !

2026-08-27 • via Nuitee
N
Nursena • couple • tr
10
2026-08-24 • via Nuitee
Q
qing • solo_traveller • cn
8
Pros:

位置很方便，楼下就是河道和一家很热闹的餐厅

Cons:

位置方便，前台非常热情帮忙，有问必答

2026-08-23 • via Nuitee
M
Mitra • couple • no
10
Perfect location. The staff was really helpful and nice. The rooms are perfect!!! Nice and clean, coffe, tea, whatever y
Pros:

Very central. However, not far away if you want to avoid the crowds.

Cons:

Because it’s central, you can hear a lot of sounds in the morning or nights (boats or gondoles)

2026-08-22 • via Nuitee