Royal ASBU Hotel Tunis

Hotels
•
Independent
8 (13 reviews)
Av. Cheikh Mohamed Fadhel Ben Achour, Centre Urbain Nord, Tunis, Tunis Governorate, 1003 , Tunis , TN
216-70224600

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Facilities

Free breakfast
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Close to the airport / convenient for travel
Friendly and professional staff; managers praised
Spa and gardens highlighted as strong amenities
Some rooms are spacious, elegant and very clean
Good Wi‑Fi reported by multiple guests
Cons:
Recurring cleanliness issues (dirty corridors, dust, old towels, smells)
Noise (rooftop parties, road noise, thin sound insulation)
Inconsistent room quality (uncomfortable beds, shower leaks, poor views)
Food quality and restaurant/room-service responsiveness need improvement
Perceived poor value for money; some guests felt it was overpriced
Gym was temporarily closed one morning; some operational inconsistencies

Categories

Cleanliness
5.5
Multiple reviews report below-expectation cleanliness: dirty hallways and carpets, visible dust on windows, old towels, smells (smoke/food) and a shower leak — clear negative sentiment on housekeeping.
Service
10
Service is frequently praised: very helpful and professional staff, managers singled out for sincerity and prompt resolution of billing issues; some staff less attentive in isolated instances, but overall strongly positive.
Location
9
Location is repeatedly noted as close to the airport and convenient for travel, though a few guests found it isolated from services and reported road/rooftop noise; overall location sentiment is positive for target guests.
Room Quality
7
Room feedback is mixed: some rooms described as comfortable, elegant and spacious; others reported uncomfortable beds, leaks from showers, and noise or poor views — moderate overall sentiment.
Amenities
9.5
Amenities such as the spa and gardens are highlighted positively; minor operational issues reported (gym closed first morning, rooftop noise) but overall amenities are a strong point.
Value for Money
6.5
Several guests felt the hotel was overpriced for the experience (not matching 4–5 star expectations) and noted quality issues (cleanliness, breakfast quality), producing below-target sentiment on value.
Food and Beverage
7
Food reviews are mixed: some praise meals and variety, while others cite poor quality, overcooked dishes and slow or inconsistent restaurant/room-service response; overall slightly below target.
Overall Experience
9.5
Overall impressions vary from exceptional stays to disappointing ones; however strong praise for staff, spa, location and some excellent experiences lead to a generally positive overall sentiment with notable negatives around cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-21 06:34

Property Description

Experience the perfect blend of comfort and relaxation at Royal ASBU Hotel Tunis.

Indulgent Spa Experience
Unwind in our full-service spa, offering rejuvenating massages and treatments tailored to your needs, making it a sanctuary for your body and soul.

Exceptional Dining and Relaxation
Savor delicious meals at our on-site restaurant, or enjoy a refreshing drink at one of our two bars/lounges. Start your day right with our complimentary buffet breakfast, served daily from 6:30 AM to 10:00 AM.

Convenient Amenities
Stay connected with complimentary Wi-Fi, benefit from our 24-hour concierge service, and access hassle-free transportation with our airport shuttle. Plus, enjoy the ease of free valet parking.

Indulge in a luxurious getaway at Royal ASBU Hotel Tunis and make your reservation today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • General

    Cashless transactions are available

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

8
Based on 13 reviews
Cleanliness: 5.5
Service: 10
Location: 9
Room Quality: 7
Amenities: 9.5
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 9.5
C
christian • solo_traveller • fr
9
2026-05-23 • via Nuitee
M
Moussa • solo_traveller • dz
9
2026-05-23 • via Nuitee
I
Inno C • solo_traveller • it
8
Pros:

Cordialità del personale, pulizia

Cons:

Luci a intermittenza, scarico del water rotto in ben due camere

2026-05-23 • via Nuitee
I
Inno C • solo_traveller • it
8
2026-05-23 • via Nuitee
H
Hafedh • solo_traveller • at
10
2026-05-20 • via Nuitee
R
Rida • solo_traveller • ca
10
Highly recommended
Pros:

everything

Cons:

nothing

2026-05-19 • via Nuitee
M
Mohamed • solo_traveller • ly
10
جميل
Pros:

كل شى

Cons:

لا شى

2026-05-19 • via Nuitee
N
Noulakelo • family_with_children • fr
5
Pros:

Le personnel est très gentil et bienveillant. J’y ai séjourné 4 jours. Cependant, j’ai rencontré un problème : on m’a prélevé en dinars un montant supérieur à celui prévu sur Booking. Je m’en suis rendu compte après coup et j’ai donc fait une réclamation.
On m’a d’abord proposé un remboursement en dinars, ce qui ne me convenait pas puisque j’étais à la fin de mon voyage. J’ai dû rappeler et insister pour qu’ils acceptent de me rembourser en euros. Ils m’ont expliqué qu’ils n’avaient pas suffisamment de fonds disponibles, ce qui est assez surprenant pour un établissement 5 étoiles, surtout pour restituer 199 €. Finalement, j’ai été remboursée en espèces, en dollars et en euros. Or, le dollar et l’euro n’ont pas le même taux de change, ce qui peut entraîner une perte et reste peu professionnel dans ce contexte. J’ai bien été remboursée, mais l’expérience reste assez mauvaise.
De plus, pour un hôtel 5 étoiles, je trouve l’état des salles de bain assez négligé : il y a du calcaire incrusté un peu partout, ce qui n’est pas digne de ce standing. Le hall de réception, en revanche, est très joli. Le ménage est bâclé : étant convalescente, j’ai pu observer sa réalisation, et j’ai constaté que les femmes de ménage lavaient les tasses et les cuillères dans le lavabo de la salle de bain. Les chambres ne sont pas suffisamment désinfectées, ce qui est préoccupant dans un lieu accueillant de nombreux visiteurs.
En revanche, la nourriture était impeccable. En tant que personne convalescente, j’ai pu très bien me nourrir sur place. Le personnel est resté bienveillant tout au long de mon séjour.

2026-05-19 • via Nuitee
G
giuseppa • solo_traveller • it
8
2026-05-18 • via Nuitee
M
Mohamed Khalil Oueslati • solo_traveller • fr
10
2026-05-18 • via Nuitee
B
Boumesbah • extended_group • dz
9
2026-05-17 • via Nuitee
A
Adam • couple • tn
7
2026-05-16 • via Nuitee
N
NATALINO • solo_traveller • it
9
2026-05-15 • via Nuitee
K
karina • solo_traveller • es
8
Hotel bonito y cómodo cerca del aeropuerto. El desayuno deja algo que desear
2026-05-15 • via Nuitee
N
NATALINO • solo_traveller • it
10
Pros:

Tutto, lo staf estremamente disponibile, la camera ottima e confortevole, il ristorante forse da migliorare, ma abbiamo culure diverse ed è assolutamente comprensibile.

2026-05-13 • via Nuitee
S
Sarah • solo_traveller • ma
10
Séjour d'exception
Pros:

Magnifique

2026-05-12 • via Nuitee
V
Valérie • couple • fr
8
Ok
Pros:

The location

Cons:

The. Oise from the road

2026-05-10 • via Nuitee
M
Moussa • solo_traveller • dz
9
2026-05-09 • via Nuitee
J
JEAN GUY • solo_traveller • fr
8
2026-05-07 • via Nuitee
J
JEAN GUY • solo_traveller • fr
8
2026-05-07 • via Nuitee