Douro Castelo Signature Hotel & Spa

Hotels
9 (1975 reviews)
Rua do Castelo 3-17 , Lamego , PT
+351 967 899 933

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
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Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Excellent food
Cons:
Cleanliness issues
Noise issues
Limited amenities in the pool area

Categories

Cleanliness
7.96
There were notable complaints about cleanliness in the pool area and rooms.
Service
9.93
Staff were frequently praised for their friendliness and professionalism.
Location
9.47
Highly rated for its location, close to attractions.
Room Quality
8.42
Rooms reported as comfortable, but with minor issues like noise.
Amenities
8.45
Amenities like the spa and pool received mixed feedback, with some concerns about cleanliness.
Value for Money
8.91
General sentiment was positive, but some expected better value given cleanliness issues.
Food and Beverage
9.46
The breakfast and meals were highly praised.
Overall Experience
9.43
Overall, guests had a wonderful experience despite some mixed feedback on certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:53

Property Description

Luxurious Accommodations

Indulge in our allergy-free rooms with modern amenities and stunning city views. Relax in our indoor pool, sauna, and garden for the ultimate getaway experience.

Exceptional Service

Enjoy personalized concierge services, room service, and a 24-hour front desk to cater to all your needs during your stay. Our staff is dedicated to ensuring your comfort and satisfaction.

Gourmet Dining and Wellness

Savor a delicious buffet, continental, or gluten-free breakfast at our restaurant. Unwind in our year-round outdoor pool or pamper yourself with a rejuvenating spa treatment in our hot tub.

For a remarkable stay filled with luxury and relaxation, book your experience at Douro Castelo Signature Hotel & Spa today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1975 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
G
Greta Remø • couple • no
8
2026-10-29 • via Nuitee
L
Lurdes Costa • couple • pt
10
2026-10-29 • via Nuitee
A
Anabela • couple • ch
10
Fantastico tornerò senz’altro 🙏🤩
Pros:

Molto accogliente staff molto simpatici pronti per aiutare 🤩 la SPA solo con un piccolo problema c’era un rumore della caldaia che dopo mezz’ora dentro ti vieni un mal di testa 😔 peccato

Cons:

La Spa rumorosa 🧐

2026-10-29 • via Nuitee
D
Daniel • couple • fr
9
Pros:

Hôtel très propre et personnel très accueillant.
Petit-déjeuner formidable. Bonne situation pour visiter la vallée du Douro. Attention à alimenter le parking payant à proximité !

2026-10-28 • via Nuitee
A
Antonio • couple • pt
9
2026-10-28 • via Nuitee
Z
Zuzanna • couple • ch
7
2026-10-26 • via Nuitee
R
Rosana Maria Cirico da Cunha • couple • br
10
Perfeita
2026-10-26 • via Nuitee
S
Sílvia • solo_traveller • pt
8
Pros:

Gostei muito do quarto, o atendimento dos funcionários.
A piscina e spa também estava bom, a piscina de fora não tive oportunidade pelo tempo. O pequeno almoço estava bom.

Cons:

Acho que para o espaço em si era pequeno de mais para tanta gente, tanto no bar como no pequeno almoço. Acho que deveriam de pensar em fazer marcações de horários quando têm muita gente. A piscina igual. É só uma sugestão

2026-10-26 • via Nuitee
S
Sofia • couple • pt
8
2026-10-26 • via Nuitee
C
CARLOS AUGUSTO • couple • br
10
2026-10-26 • via Nuitee
S
stefanie • extended_group • gb
9
Perfect location, generous rooms with great beds, wonderful view from balcony, helpful staff
Pros:

The view of the sanctuary from the room balcony
The friendliness of the staff
The proximity to the cathedral and the sanctuary

Cons:

Shame the inside pool was closed for maintenance

2026-10-25 • via Nuitee
N
Nuno • couple • pt
7
2026-10-25 • via Nuitee
F
Frank • couple • de
7
Sparhotel mit Abstrichen
Pros:

Die Lage war hervorragend, das Hotel war sauber, die Betten bequem

Cons:

Wenn ich ein Spa Hotel buche, erwarte ich auch, dass der Spa intakt ist. Leider war der Indoor Pool geschlossen und somit auch die Ruheräume für die Sauna, welche ganz unschön neben einer Garage lag. Da hatte man nicht wirklich Lust einen Saunagang zu machen. Das Personal ist damit recht gleichgültig umgegangen. Keine große Entschuldigung.

2026-10-24 • via Nuitee
P
Paulo Sérgio • couple • pt
8
Bom mas.... Falta de transparência por parte da administração.
Pros:

Boa localização, bons quartos, funcionários simpáticos,

Cons:

Falta de transparência, pois a piscina interior estava fechada devido a problemas técnicos e não avisaram antes do check-in, apenas ao segundo dia e depois de eu confrontar varias vezes a recepção decidiram oferecer uma noite no hotel das 3 já pagas, no entanto ainda não comunicaram a booking.com que apenas faturaram 2 noites e não 3 de forma a ser procedida a devolução do dinheiro já pago pela 3ª noite.

2026-10-23 • via Nuitee
M
maria • couple • pt
8
2026-10-22 • via Nuitee
G
Gonzalo • couple • es
8
Pros:

El desayuna correcto, y la ubicación muy buena, además nos ofrecieron dejar la moto en su garaje sin coste alguno.

2026-10-19 • via Nuitee
L
Loreto • couple • pt
8
2026-10-19 • via Nuitee
A
Andreia • extended_group • pt
10
2026-10-19 • via Nuitee
J
joaquim oliveira • couple • pt
10
2026-10-18 • via Nuitee
J
jose • couple • pt
8
2026-10-18 • via Nuitee