Hotel La Castella

Hotels
7.1 (1191 reviews)
Calle 8 Avenida 10 Diagonal a la bomba La Castellana, Edif esquinero , San José , CR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
Allergy-free room
See all facilities

Review Highlights

Pros:
Comfortable beds
Good internet
Cons:
Cockroaches
Noisy at night

Categories

Cleanliness
4.73
Several reviews mention cockroaches and filthy rooms, indicating significant cleanliness issues.
Service
7.21
Service was described as polite but with significant communication issues and lack of responsiveness to complaints.
Location
8.75
Many reviews commend the location as central and convenient, although it's also mentioned to be noisy.
Room Quality
5.7
Rooms were described as comfortable but with significant issues, especially regarding cleanliness and noise.
Amenities
6.23
Facilities were deemed basic, lacking sufficient towels and toiletries; however, there were some transport options available.
Value for Money
9.69
Reviewers indicated that the price was reasonable for what was provided, especially considering the location.
Food and Beverage
7.74
No specific mentions, but the presence of nearby restaurants suggests standard offerings for the area.
Overall Experience
6.71
Overall experience appears mixed due to severe cleanliness issues and poor service, despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:44

Property Description

Convenient Location
Hotel La Castella is ideally situated within close proximity to popular attractions such as La Sabana Metropolitan Park and Estadio Nacional de Costa Rica, making it a perfect choice for travelers looking to explore San José.

Modern Amenities
Enjoy a comfortable stay at our 1-star hotel with conveniences like a 24-hour front desk, free WiFi, and flat-screen TVs with satellite channels in all guest rooms. Each room is equipped with a wardrobe, private bathroom, and free toiletries for your convenience.

Nearby Attractions
Explore nearby points of interest such as Parque Diversiones and Alejandro Morera Soto Stadium, all within a short distance from the hotel. With Tobías Bolaños International Airport just 7 km away, your travel plans are made easy at Hotel La Castella.

Ready to experience comfort and convenience in San José? Book your stay at Hotel La Castella now.

Important information:

Please note that the door opens to the left and closes to the right. We have had several property damages for this reason.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 1191 reviews
Cleanliness: 4.73
Service: 7.21
Location: 8.75
Room Quality: 5.7
Amenities: 6.23
Value for Money: 9.69
Food and Beverage: 7.74
Overall Experience: 6.71
T
Torrez • family_with_children • ni
8
Bien
Pros:

El personal fué super amable

Cons:

la ducha n funcionaba bien, calentaba un poco y se cortaba al minuto, fué dificil utilizarla

2026-09-16 • via Nuitee
C
Christofer • solo_traveller • cr
10
2026-09-16 • via Nuitee
M
Madelyn • extended_group • us
8
2026-09-07 • via Nuitee
C
Carmen • solo_traveller • es
1
Cons:

Estaba bastante sucio, no nos dejaron papel higiénico. Se encuentra en una zona que no es muy amable para salir o estar hacia la noche.

2026-09-04 • via Nuitee
E
E • solo_traveller • cz
10
Pros:

great location near the center, helpful staff, complete satisfaction

2026-08-28 • via Nuitee
C
Cherol Mendoza • solo_traveller • ni
10
2026-08-27 • via Nuitee
C
Cherol Mendoza • solo_traveller • ni
10
Pros:

El silencio siempre excelente tranquilidad muy muy bien me encanta

2026-08-27 • via Nuitee
L
Luis Velador • solo_traveller • mx
7
2026-08-20 • via Nuitee
V
Vargas • solo_traveller • cr
10
2026-08-19 • via Nuitee
C
Cubero Valverde • solo_traveller • cr
5
2026-08-11 • via Nuitee
D
Dominguez • solo_traveller • cr
3
2026-08-09 • via Nuitee
C
Cubero Valverde • solo_traveller • cr
8
2026-08-08 • via Nuitee
P
pavon rodriguez • solo_traveller • cr
10
Pros:

Todo bien

2026-08-05 • via Nuitee
T
TMC • couple • cr
5
Fumiguen
Pros:

Se duerme bien

Cons:

Hay cucarachas pequeñas

2026-08-02 • via Nuitee
A
anna • solo_traveller • at
5
2026-07-23 • via Nuitee
A
Adriana • solo_traveller • ar
8
Mi estadía fue agradable y el nivel humano satisfactorio
Pros:

La atención

Cons:

No está en un lugar céntrico

2026-07-23 • via Nuitee
C
Cordero • solo_traveller • cr
8
2026-07-23 • via Nuitee
B
Beatriz • solo_traveller • es
2
Muy regular
Pros:

Personal amable y me dejaron dejar el equipaje hasta que salió mi avión por la tarde.

Cons:

Muy sucio, lleno de bichos tipo mini cucarachas, el colchón y la almohada muy incómodos, el agua salía templada no muy caliente y la tv no funcionaba si no era con tu cuenta de netflix personal. La zona es frecuentada por personas sin hogar... no lo recomiendo para persona sola.

2026-07-15 • via Nuitee
O
Orozco • solo_traveller • cr
10
2026-07-13 • via Nuitee
F
faquir2x • solo_traveller • cr
10
2026-07-10 • via Nuitee