Hotel La Castella

Hotels
7.1 (1161 reviews)
Calle 8 Avenida 10 Diagonal a la bomba La Castellana, Edif esquinero , San José , cr

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Facilities

Non-smoking rooms
Family rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
Allergy-free room
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Comfortable beds
Good internet
Cons:
Cockroaches
Noisy at night

Categories

Cleanliness
4.73
Several reviews mention cockroaches and filthy rooms, indicating significant cleanliness issues.
Service
7.21
Service was described as polite but with significant communication issues and lack of responsiveness to complaints.
Location
8.75
Many reviews commend the location as central and convenient, although it's also mentioned to be noisy.
Room Quality
5.7
Rooms were described as comfortable but with significant issues, especially regarding cleanliness and noise.
Amenities
6.23
Facilities were deemed basic, lacking sufficient towels and toiletries; however, there were some transport options available.
Value for Money
9.69
Reviewers indicated that the price was reasonable for what was provided, especially considering the location.
Food and Beverage
7.74
No specific mentions, but the presence of nearby restaurants suggests standard offerings for the area.
Overall Experience
6.71
Overall experience appears mixed due to severe cleanliness issues and poor service, despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:44

Property Description

Convenient Location
Hotel La Castella is ideally situated within close proximity to popular attractions such as La Sabana Metropolitan Park and Estadio Nacional de Costa Rica, making it a perfect choice for travelers looking to explore San José.

Modern Amenities
Enjoy a comfortable stay at our 1-star hotel with conveniences like a 24-hour front desk, free WiFi, and flat-screen TVs with satellite channels in all guest rooms. Each room is equipped with a wardrobe, private bathroom, and free toiletries for your convenience.

Nearby Attractions
Explore nearby points of interest such as Parque Diversiones and Alejandro Morera Soto Stadium, all within a short distance from the hotel. With Tobías Bolaños International Airport just 7 km away, your travel plans are made easy at Hotel La Castella.

Ready to experience comfort and convenience in San José? Book your stay at Hotel La Castella now.

Important information:

Please note that the door opens to the left and closes to the right. We have had several property damages for this reason.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 1161 reviews
Cleanliness: 4.73
Service: 7.21
Location: 8.75
Room Quality: 5.7
Amenities: 6.23
Value for Money: 9.69
Food and Beverage: 7.74
Overall Experience: 6.71
M
Mariela • solo_traveller • cr
8
2026-05-30 • via Nuitee
N
noilly zuñiga bolaños • solo_traveller • cr
9
2026-05-28 • via Nuitee
Y
Yorgeli • solo_traveller • cr
10
2026-05-27 • via Nuitee
N
noilly zuñiga bolaños • solo_traveller • cr
8
Pros:

Las habitaciones

Cons:

La ubicación y el personal

2026-05-26 • via Nuitee
A
Auke • solo_traveller • nl
5
Minimaal voldoende
Pros:

Goed bed en fan

Cons:

Personeel onvriendelijk en niet behulpzaam

2026-05-26 • via Nuitee
D
DANIEL ALEXANDER • solo_traveller • cr
8
Pros:

Ubicación

2026-05-23 • via Nuitee
S
Sarahy • solo_traveller • sv
3
2026-05-23 • via Nuitee
D
DANIEL ALEXANDER • solo_traveller • cr
8
2026-05-22 • via Nuitee
R
Rojas • solo_traveller • cr
4
Mal
Pros:

.

Cons:

Las escaleras incómodas El baño muy pequeño y no estaba bien limpio.
Las, camas muy incómodas, el abanico pesimo

2026-05-21 • via Nuitee
F
Funez • solo_traveller • pa
10
2026-05-21 • via Nuitee
D
DANIEL ALEXANDER • solo_traveller • cr
8
Pros:

Ubicación

2026-05-19 • via Nuitee
T
Terry • couple • us
5
Has potencial to be excepional, but is less than average.
Pros:

The value.

Cons:

Visual presence of roaches and lack of cleanliness.

2026-05-18 • via Nuitee
C
Cesar Quintana • couple • mx
6
2026-05-17 • via Nuitee
M
Melissa • solo_traveller • cr
7
2026-05-16 • via Nuitee
A
Angie López • solo_traveller • cr
10
Pros:

Todo

Cons:

Nada

2026-05-14 • via Nuitee
D
Dominguez • solo_traveller • cr
5
Cons:

Sonido de las ventanas

2026-05-14 • via Nuitee
C
Chaves • solo_traveller • cr
9
Gracias
Pros:

La zona

Cons:

El baño

2026-05-12 • via Nuitee
D
DANIEL ALEXANDER • solo_traveller • cr
8
Pros:

Ubicación

2026-05-10 • via Nuitee
E
elena • solo_traveller • cr
6
2026-05-10 • via Nuitee
T
Terry • solo_traveller • us
5
2026-05-09 • via Nuitee