The Star Residences - Gold Coast

Hotels
•
Star Entertainment
8.6 (2726 reviews)
5 The Darling Avenue, Broadbeach , Gold Coast , au

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Great location
Amazing staff
Comfortable rooms
Cons:
Slow lifts
Noisy at night
Double charging issue

Categories

Cleanliness
8.55
Nice and clean.
Service
8.85
Amazing staff, very helpful.
Location
9.05
Great location with easy access to restaurants and entertainment.
Room Quality
8.25
Comfortable and spacious rooms but with some issues like slow air conditioning.
Amenities
8.35
Facilities like pools and wheelchair accessibility were great, though lifts were insufficient.
Value for Money
8.55
Good design and comfortable stay for the price, though some may find it expensive.
Food and Beverage
8.55
Standard quality for this hotel tier.
Overall Experience
8.65
Enjoyable stay with beautiful views and good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:43

Property Description

Luxurious Accommodation with Top-Notch Amenities

State-of-the-Art Facilities: Enjoy the convenience of a fitness centre, indoor pool, and private parking during your stay at The Star Residences.

Relaxation and Entertainment: Unwind in the plunge pool, spa facilities, or at the casino available on-site. Rejuvenate with wellness packages and soak up the sun on the terrace.

Accessible and Comfortable: With air-conditioned rooms, fully equipped kitchens, and disabled guest accommodations, every detail is tailored to ensure a comfortable stay for all guests.

Experience luxury and comfort at The Star Residences - Gold Coast. Book now for an unforgettable stay near the stunning beaches and popular attractions of Gold Coast.

Important information:

For stays from 1 February 2025, your allotted apartment at The Star Residences may be located in either Tower 1 or Tower 2 on Broadbeach Island.

Please note that oversized vehicles and trailers are not permitted to be parked on-site.

Please note that maintenance work will be carried out from March 2026 to the end of May 2026.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 2726 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.25
Amenities: 8.35
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.65
R
ROHINI • family_with_children • au
8
2026-07-11 • via Nuitee
N
Nicole • couple • au
10
2026-07-11 • via Nuitee
J
jivaka • solo_traveller • au
7
Pros:

Great location and facilities

Cons:

Got a bit late to get one of my rooms and were not flexible with late checkout

2026-07-10 • via Nuitee
A
Amy • extended_group • au
10
Convenient and comfortable! The perfect place to unwind
Pros:

Amazing place! Went during a super busy time and you’d never know it. They kept up with the demand so well. Apartment was clean, comfortable and the view was beautiful. We’ll be back!

Cons:

The elevators were a bit of a nightmare when there was a look of people coming and going but we just had to be mindul of allowing more time for this. Not a biggie!

2026-07-10 • via Nuitee
D
David • solo_traveller • au
2
Should have stayed in a b&b as would have had better quality.
Pros:

Location

Cons:

Everything representing a hotel stay was missing. Paid a lot of money for 5 star yet bedrooms didn’t have ensuite, noises and finishes terrible. No service at all. Big let down.

2026-07-09 • via Nuitee
K
karen • family_with_children • au
9
2026-07-09 • via Nuitee
D
Donna • extended_group • au
7
2026-07-06 • via Nuitee
A
Annie • extended_group • au
10
Always great - superb accommodation in an amazing location with everything you need right there!
Pros:

Everything about the Star Residences is great - we stay every year as we attend the GC Marathon - we will be booking again for next year :)

Cons:

Absolutely nothing to complain about. We will definitely be back & I also recommend The Star Residence's to family & friends at every opportunity.

2026-07-06 • via Nuitee
N
Nicole • couple • au
9
Pros:

Great location

Cons:

Lifts were very slow and some were out of order.

2026-07-03 • via Nuitee
R
REGINA • couple • au
9
Pros:

Clean and easy accessible

2026-07-03 • via Nuitee
D
Dei • couple • au
9
always stay here
Pros:

everything

Cons:

nothing

2026-07-03 • via Nuitee
J
Jennifer • solo_traveller • au
10
2026-07-01 • via Nuitee
S
Stanley • solo_traveller • au
9
2026-06-27 • via Nuitee
L
Laura • solo_traveller • au
6
Pros:

Bed bugs

2026-06-23 • via Nuitee
E
Emma • extended_group • au
5
Excellent location, but the persistent pipe noise made it difficult to get a good night's sleep.
Pros:

The location was excellent for the trade show, and the unit was reasonably comfortable. However, the ongoing pipe noise significantly affected our ability to sleep.

Cons:

The unit had very noisy pipes throughout our stay. From Day 1 to Day 5, the noise was particularly disturbing, especially on Friday night, and significantly affected our comfort and sleep.

We were in the area for work and were generally out during the day. However, after a long day, we expected to be able to return to the unit and have a good night's sleep. Unfortunately, the constant pipe noise made this very difficult.

We were advised at check-out that the noise was caused by pipes on certain floors. If the issue is already known, we believe guests should not be allocated to those floors until the problem has been properly fixed.

2026-06-22 • via Nuitee
J
Julie • couple • au
6
2026-06-22 • via Nuitee
J
Johanna • solo_traveller • au
8
Pros:

Location was great and close to everything we needed. Walking distance to everything.
Lovely apartment. Comfortable and clean.

Cons:

Lifts were way too slow.
Very noisy alarm sound coming from hot water system all night. Very annoying!

2026-06-22 • via Nuitee
E
Erin • solo_traveller • au
5
Good location, & staff were lovely. The bed was very uncomfortable, parking was extra. The value for myself didn’t a
Pros:

Great location

Cons:

The bed was very hard & uncomfortable. The bedding had rips/ cuts in it. I considered going to sleep on the couch. Clean and neat & nice apartment but the value didn’t add up then parking on top was an extra charge per a night.

2026-06-22 • via Nuitee
H
hadyn • solo_traveller • au
8
Very good value for money.
Pros:

Great location.

2026-06-19 • via Nuitee
T
Teresa • couple • au
4
One main issue was a big inconvenience and dampened our stay
Pros:

Location was great
Facilities were great
We were really looking forward to our stay however an issue with noise via hot water pipes within the building dampened our stay

Cons:

There was a piercing noise coming from hot water pipes constantly throughout the building and our room during our stay.
When we voiced our concern, this was a known issue, it was state that maintenance was onsite daily to fix (no maintenance people sighted). It was disappointing that this was a known issue that we were not advised about prior or at check in. When checking out, the apology was not sincere or empathetic

2026-06-18 • via Nuitee