Cocoon Salzburg Hauptbahnhof

Hotels
8.6 (7534 reviews)
29 Rainerstraße , Salzburg , at
+43 662 87786689

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Clean and modern facilities
Friendly and attentive staff
Great location
Cons:
Noise issues in some rooms
Lack of certain amenities like a fridge
Uncomfortable flooring.

Categories

Cleanliness
8.29
Reviews showed the hotel is generally clean, but some mention that the room floor was uncomfortable.
Service
8.97
Guests noted friendly staff and accommodations although some improvements could be made.
Location
9.1
Guests highlighted the excellent location close to transportation and attractions.
Room Quality
8.36
Rooms are generally modern and comfortable, but some concerns about noise and practicality were raised.
Amenities
8.08
Guests wished for more amenities like a fridge and kettle in the room.
Value for Money
8.54
The hotel provides reasonable value given its location and services.
Food and Beverage
8.79
Positive comments about the breakfast offerings, though some guests encountered issues.
Overall Experience
8.66
Overall, guests enjoyed their stay with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:27

Property Description

Modern Comfort in Salzburg

Convenient Location: Situated near Salzburg Central Station, Cocoon Salzburg offers easy access to popular attractions like Salzburg Cathedral and Mirabell Palace.

Comfortable Rooms: Enjoy a relaxing stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom with free toiletries.

Delicious Breakfast Options: Start your day right with a buffet, American, or vegetarian breakfast at our property.

Experience the charm of Salzburg at Cocoon Salzburg. Book your stay now for a memorable visit to this enchanting city.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 7534 reviews
Cleanliness: 8.29
Service: 8.97
Location: 9.1
Room Quality: 8.36
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.79
Overall Experience: 8.66
A
Ann • solo_traveller • nz
7
Pleasant stay
Pros:

Very close to the train station.
Nice ambience with bird chirping sounds in the hallway and plants in the room.
They have a bathtub which is nice.

Cons:

The hanging chair - it's in the way. It would be better to have a table or a desk instead.

2026-09-12 • via Nuitee
V
Vanessa • couple • gb
4
Wouldn’t stay here again
Pros:

Location was good

Cons:

Very basic

2026-09-12 • via Nuitee
V
VIKRAMADITYA • family_with_children • in
7
Pros:

Proximity to the main station

Cons:

Staff could have been a bit more polite and accommodating

2026-09-11 • via Nuitee
N
Nakajima • couple • jp
6
2026-09-11 • via Nuitee
בורשטיין • couple • il
8
בלתי נשכחת
Pros:

צוות נפלא עונה על כל שאלה ובקשה עם חיוך גדול.
ארוחה טובה ומשביעה ביום עזיבתנו מוקדם קבלנו צידה טובה מאד.
מיקום אידיאלי ליד תחנת הרכבת שמרושתת בקווי אוטובוס לכל חלקי העיר.

Cons:

החדר אכן היה מותאם לנכה. אבל כדאי להוסיף מוט אחיזה ליד כסא המקלחת. קשה להגיע לסבון כשמחזיקים ביד אחת את המשענת.

2026-09-10 • via Nuitee
D
Dany • couple • mx
10
2026-09-10 • via Nuitee
N
Natasa • couple • ch
8
2026-09-10 • via Nuitee
N
Nick • couple • gb
9
2026-09-09 • via Nuitee
S
Susan • solo_traveller • gb
8
2026-09-09 • via Nuitee
W
William • solo_traveller • us
10
Would recommend!
Pros:

Even had a small cooler to use for ice or drinks.
Staff was very helpful, spoke great English.
Very close to train and shops and food.

2026-09-09 • via Nuitee
A
Anna • couple • us
8
Pros:

A solid stay - we didn't spend much time there but the bed was comfy, the room was nice, the breakfast was decent, and check in/check out went smoothly. Location is good depending on your needs. Super close to the train station and quiet. A bit of a walk to the main town center but a fairly pleasant and flat one (20-30 min walk).

Cons:

Felt a little impersonal, and there was a bit of wear and tear in the bathroom

2026-09-09 • via Nuitee
S
Sengseis • extended_group • at
9
2026-09-08 • via Nuitee
İlayda • family_with_children • cy
7
Pros:

Nice location

Cons:

Very rude staff and miscommunication between receptionist and the customer. Poor cleaning hygiene generally, no fridge in the room. It is just a “room” to close your eyes sleep and leave as soon as possible

2026-09-08 • via Nuitee
O
oleksandr • extended_group • at
10
2026-09-08 • via Nuitee
Z
Z • solo_traveller • at
10
Pros:

Ich bin begeistert, sowohl vom Zimmer aber auch dem interessanten Design des Hotels. Hab jeden Moment dort genossen auch, wenn es nur kurz war. Ich hatte Frühstück gebucht, musste aber vor der Frühstückszeit weg und hab es dann als wirklich leckeres Lunchpaket bekommen (sogar vegan auf Wunsch). Danke!!

2026-09-08 • via Nuitee
M
Melissa • solo_traveller • nl
7
2026-09-07 • via Nuitee
S
Sandra • solo_traveller • de
9
Pros:

Sehr sauber, schöne Inneneinrichtung, Frühstück top, gute Lage zum Bahnhof aber auch zu Sehenswürdigkeiten.

2026-09-07 • via Nuitee
J
Jürgen • solo_traveller • de
5
Cons:

Beim Einchecken selber seine Daten in ein Tablet einzugeben obwohl mehrere Mitarbeiter vor Ort waren geht gar nicht. Die Verantwortlichen haben nicht verstanden was es heißt in den Urlaub zu fahren. Nach mehreren Stunden Fahrt zu verlangen sich selbst einzuchecken geht einfach nicht. Dann dieses ewige Vogelgezwitscher auf den Etagen und im Aufzug ist nur nervig . Das Frühstück war immer das selbe nur ein Tag gab es was anderes

2026-09-06 • via Nuitee
S
Simone • family_with_children • at
7
2026-09-06 • via Nuitee
K
Kerry • couple • au
10
2026-09-06 • via Nuitee