Welcomhotel By ITC Hotels Guntur

Hotels
•
Independent
8.8 (566 reviews)
4-5, 10, Ring Road, Vidyanagar, Guntur, Andhra Pradesh, 522007 , Guntur , IN
91-8632385000

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Facilities

Full-service spa
Express check-out
Electric car charging station
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
8.03
Cleanliness of rooms was noted as an issue with cigarette smells reported.
Service
9.5
Staff were noted for being excellent and accommodating, although there were comments on slower services.
Location
9.54
Prime location noted, with easy access and convenience frequently mentioned.
Room Quality
8.49
Rooms were described as clean and spacious, but some concerns about cleanliness were raised.
Amenities
9.02
Amenities were generally positively received, though some services were slow.
Value for Money
8.98
Mixed sentiments on pricing and quality of food.
Food and Beverage
7.53
Food options and quality received criticism, particularly during busy times.
Overall Experience
9.3
Overall positive feedback despite some critical points on service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:21

Property Description

Discover the perfect retreat at Welcomhotel By ITC Hotels Guntur, where luxury meets comfort in the heart of Guntur.

Unwind in Style: Treat yourself to rejuvenation at our serene spa, offering exquisite massages. Complement your relaxation with access to our outdoor pool, sauna, and a state-of-the-art 24-hour fitness center.

Culinary Delights: Savor the best of local and international cuisine at WelcomCafe, featuring a cozy coffee shop and bar/lounge. Enjoy the convenience of 24-hour room service, along with delightful buffet breakfasts served daily.

Exceptional Comfort: Retreat to one of our 104 uniquely decorated rooms, complete with minibars, LCD televisions, and complimentary toiletries. Enjoy seamless check-in and check-out processes, dry cleaning services, and included valet parking.

Elevate your experience and secure your stay at Welcomhotel By ITC Hotels Guntur today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Events/parties allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 566 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 7.53
Overall Experience: 9.3
V
Venkat Chowdary • solo_traveller • in
7
2026-06-17 • via Nuitee
C
Chandra shekhar • solo_traveller • in
7
2026-06-10 • via Nuitee
S
Srinivasa murthy • solo_traveller • in
8
overall fine
Pros:

hygiene

Cons:

staff are showing curiosity into personal matters of customers

2026-06-10 • via Nuitee
N
Nani • family_with_children • in
10
Well sleep good shower bath
Pros:

Good break fast and all

Cons:

Sorry

2026-06-02 • via Nuitee
M
Maha • couple • in
3
2026-05-30 • via Nuitee
A
Atchaiah • solo_traveller • in
9
Pros:

While taking shower,the water completely stoped and I cleaned the shower gel with towel.i told the receptionist,before I check out around 7.45am Sunday 9may.i amITC STOCK HOLDER and feels you should give some discount .thanks.

2026-05-25 • via Nuitee
K
Kukde • solo_traveller • in
10
Pros:

Everything is like food ambience, especially the security staff.

Cons:

1. Please improve service.
2. Please serve items which we ordered not as per your choice.
3.Service time is very high..

2026-05-18 • via Nuitee
C
CA RANJEET • solo_traveller • in
9
Cons:

Some colour smell in the corridor of the floor was a bit different.

2026-05-09 • via Nuitee
C
Chandra • solo_traveller • in
5
Not trusting customers
Pros:

NA

Cons:

Asking payment after every bill, no option for posting bill in room

2026-05-09 • via Nuitee
T
Teja • solo_traveller • in
4
Hotel is ok but service staff is not good service I don’t know why that people’s are doing like that
Pros:

Actually we like ITC hotels because of avrying good property that’s why we like

Cons:

Service staff service is not good so worst

2026-05-06 • via Nuitee
N
Naman • couple • in
10
2026-05-01 • via Nuitee
A
Anjaneyulu Reddy • extended_group • in
10
Pros:

All like service too late increase the service people

2026-04-28 • via Nuitee
S
Suresh • solo_traveller • in
2
Cons:

Basic things were not available..no hair dryer..no iton box ..service was absolutely bad

2026-04-23 • via Nuitee
A
Avilala Thanuja • solo_traveller • in
1
2026-04-23 • via Nuitee
J
Jagdish • solo_traveller • in
10
2026-04-12 • via Nuitee
R
rajagopalan k • solo_traveller • om
9
2026-04-11 • via Nuitee
S
Sreeram • family_with_children • in
10
Good
Pros:

Satisfactory

Cons:

Nothing

2026-04-09 • via Nuitee
V
Vijayaram • solo_traveller • kw
9
2026-04-08 • via Nuitee
A
Ashok Hegde • family_with_children • in
8
Pros:

Ambience

Cons:

Waiting time in reception

2026-04-03 • via Nuitee
S
SHANKER • solo_traveller • ca
7
Value for money
2026-04-02 • via Nuitee