SpringHill Suites by Marriott Cottonwood

Hotels
•
SpringHill Suites
9.3 (418 reviews)
565 South 6th Street , Cottonwood , US
+1 928-395-3697

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Spacious rooms
Cons:
Expensive
Breakfast variety
Maintenance issues

Categories

Cleanliness
9.31
Most reviews mention clean rooms but some expressed concerns about maintenance.
Service
9.98
Many positive comments about friendly and helpful staff.
Location
9.52
Positive mentions about the convenient location near attractions.
Room Quality
9.47
Rooms are described as large and comfortable, with some minor issues.
Amenities
9.2
Amenities generally received positive feedback, though some mentioned a lack of variety.
Value for Money
8.46
Some reviews indicate the hotel is a bit pricey for the offerings.
Food and Beverage
9.01
Breakfast received mixed reviews; some enjoyed it while others found it lacking.
Overall Experience
9.48
Generally positive experiences, with some room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:51

Property Description

Luxurious Accommodation
SpringHill Suites by Marriott Cottonwood offers elegant rooms with modern amenities including a flat-screen TV, private bathroom, and comfortable bedding. Some rooms even boast stunning pool views and a convenient coffee machine.

Convenient Facilities
Guests can enjoy an outdoor swimming pool, fitness center, and shared lounge during their stay. The hotel also features a snack bar, business area, and a multilingual 24-hour front desk for added convenience.

Ideal Location
Located near popular attractions like Cliff Castle Casino and Montezuma Castle National Monument, this hotel is the perfect choice for travelers. With the friendly staff fluent in English and Spanish, your stay at SpringHill Suites by Marriott Cottonwood will be both comfortable and memorable.

Book your stay now at SpringHill Suites by Marriott Cottonwood for a delightful and stress-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

9.3
Based on 418 reviews
Cleanliness: 9.31
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9.2
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.48
E
Elton • extended_group • at
9
Pros:

Sehr gut, nettes Personal, Frühstück ausreichend

2026-09-19 • via Nuitee
C
Cody • couple • us
1
Horrific Management/Customer Service
Pros:

My entire experience was soured by the poor communication from the front desk staff, and management when it was escalated. I did not enjoy anything

Cons:

We arrived in the mid afternoon, booking a King Suite. When we arrived, we checked in and were given room keys. Upon entering the room, we realized that we did not receive the correct room. We went back down to the front desk to alert them to the mistake. They told us that it was not a mistake, that they were out of king rooms, and had booked us in a different room. We told them that we were upset that this was not communicated to us prior to entering the room, and arguing ensued which was very unprofessional of the front desk agent Alec. We requested a manager, and were told there were none. We requested a refund, and that we would not be spending the night there, as the room was incorrect, and the lack of accountability on the hotel made us feel unwelcome and staying would be uncomfortable.

It was at this point that he said they would not be giving us a refund because it was within 48 Hours of booking. We were shocked, because we had not been provided the room we had booked, therefore the contract was breached. Alec did not care and causally told us we could call back in the morning. We left, and when we called back the next morning we were told a manager would be in by 9AM and would call us then. We never received a call back. We called again later and spoke with a manager who told us that the hotel did not make a mistake, and that we had not selected the room we did. This was a boldfaced lie. We had the print out of the booking which specifically states "King Suite With Trundle Sofa". At this point she stammered and told us that she would not honor a refund and if we wanted to we could reach out the general manager. We instead contacted booking.com support and they are getting us a refund.

What a terrible experience, a complete failure of hospitality and management with 0 accountability. This hotel should be stripped of its Marriott connection.

2026-09-14 • via Nuitee
K
Kelsie • couple • us
10
Best Hotel in Cottonwood!
Pros:

The rooms were set up very efficiently. It was the best layout I have ever experienced in a Marriott hotel. They were extremely clean. 10/10 would stay here again if I’m back in town. Staff were all kind and welcoming.

2026-09-14 • via Nuitee
P
Patrycja • couple • pl
10
2026-09-09 • via Nuitee
J
Jose • extended_group • us
10
Pros:

Todo estuvo muy bien bonito hotel

2026-08-24 • via Nuitee
S
Steve • extended_group • us
8
2026-07-18 • via Nuitee
M
Monica • solo_traveller • us
9
2026-07-12 • via Nuitee
K
Kim • family_with_children • us
6
Beds and breakfast were great but not happy about the lack of a pool and the hotel is outside town and kind of in the mi
Pros:

The breakfast was phenomenal. They had cooked oatmeal, frittatas, scrambled eggs, the best bacon we have ever had and much more! The actual beds were comfortable but the pullout couch was a trundle bed.

Cons:

The pool was dry and it was the main reason we chose this hotel. They said we could use a Hampton Inn a couple of miles away but for a short stay with little kids that just wasn’t practical.

2026-06-26 • via Nuitee
J
Judy • couple • us
8
2026-06-24 • via Nuitee
T
Teresa • family_with_children • us
10
2026-06-22 • via Nuitee
P
Patel • family_with_children • us
10
2026-06-22 • via Nuitee
W
Ward • solo_traveller • us
10
The bathroom that gave me a problem.
Pros:

I enjoyed my stay, but if I could change one thing, the toilets should be higher. At times I thought was going to fall in. I would at least a grab bar on the left side of the toilet to help one get up. I'm sure I'm sure I'm not the only one that had the problem of getting up.

Cons:

It presented a problem for me, made me not want to use the bathroom.

2026-06-20 • via Nuitee
G
Gunning • couple • us
10
2026-06-01 • via Nuitee
P
Priscilla • couple • us
9
Pros:

Appeared to be new. Room was great. Clean and overall very nice.

Cons:

Long wait time for breakfast. I went about 745am, and there were no main courses (breakfast sandwiches, bacon and frittata). Had to wait 20 minutes

2026-05-25 • via Nuitee
M
Mary • couple • us
8
Nice location close to 89A so easy to get around out of the city.
Pros:

Very clean. Comfortable bed. Staff amazing. Nice free breakfast with multiple choices. Liked having separated bed and sitting area.

Cons:

Sofa not comfortable due to very deep and no back support for us older people with bad backs and only one other seating option of a desk chair which was fine. I was disappointed the pool was closed.

2026-04-30 • via Nuitee
D
desiree • extended_group • us
5
Pros:

Place was beautiful and clean

Cons:

My cake was supposed to be held for my wedding and day of arrival they said they had no room. Second day I was locked out of my room for 40 min day of stay because sensor stopped working on door.

2026-04-17 • via Nuitee
A
Adriel • family_with_children • us
8
2026-04-14 • via Nuitee
J
Joseph • family_with_children • us
10
Pros:

friendly staff, comfortable bed and clean rooms, no issues

2026-03-16 • via Nuitee
T
TOMOKO • solo_traveller • jp
8
2026-03-14 • via Nuitee
E
Elaine • couple • us
10
Pros:

wAbove average breakfast!! Room was well appointed / efficient yet with enough space. Excellent lighting and connectivity.

2026-03-06 • via Nuitee