IntercityHotel Dortmund

Hotels
IntercityHotels
8.7 (3610 reviews)
9 Katharinenstraße , Dortmund , de

Facilities

Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Internet access
Wine release events
Reception hall
Vegetarian menu options available
Bulk dispenser for toiletries
Parking
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Friendly and helpful staff
Excellent central location
Cons:
Issues with cleanliness in certain areas
Problems with hot water and bedding smells

Categories

Cleanliness
8.26
Mixed reviews on cleanliness; some found issues like bad smells in bedding and dust in areas.
Service
9.23
Staff described as friendly and accommodating, which contributed positively.
Location
9.27
Location praised as perfect and central, making accessibility easy.
Room Quality
8.22
Rooms were spacious and well-designed, but issues with hot water raised concerns.
Amenities
8.75
Amenities such as a fridge were positively mentioned; however, some complaints about breakfast offerings.
Value for Money
8.71
Good perceived value based on location and service, though bedding could improve.
Food and Beverage
8.26
Breakfast received mixed feedback, with suggestions for improvements.
Overall Experience
8.93
Overall, guests felt their needs were met, with significant highlights on location and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 09:57

Property Description

Modern Accommodation with Prime Location
IntercityHotel Dortmund offers a contemporary stay just steps away from the city's key attractions. The 4-star hotel boasts a terrace, private parking, and a restaurant and bar for guests to unwind after a day of exploring.

Convenient Amenities for a Comfortable Stay
With free WiFi, room service, and a 24-hour front desk, guests can expect a seamless and enjoyable experience throughout their visit. The buffet breakfast adds a delightful touch to kickstart the day.

Proximity to Major Landmarks
Located near Museum of Art & Cultural History and Dortmund Central Station, the hotel provides easy access to must-see spots like Concert Hall Dortmund and Dortmund U-Tower. Book your stay at IntercityHotel Dortmund for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 3610 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
S
Shaun solo_traveller es
8
2026-06-19 via Nuitee
P
Patrick solo_traveller ch
10
2026-06-17 via Nuitee
S
Smith couple gb
10
Very attentive staff wonderful
Pros:

Its location is perfect for seeing family

Cons:

Nothing it’s lovely

2026-06-17 via Nuitee
R
Reem solo_traveller de
10
2026-06-17 via Nuitee
M
Marc couple nl
7
Nice hotel, location couldve been better
Pros:

Property was good, easy check in/out. We had a problem which was taken care of quickly. Nice room

Cons:

Was like a homeless convention outside, day and night. Experienced some things id rather not remember

2026-06-16 via Nuitee
A
Armine solo_traveller am
10
2026-06-16 via Nuitee
S
Sandra solo_traveller nl
7
Doorreis Nederland > Berlijn
Pros:

Kamer netjes maar erg warm.

Cons:

Ontbijt was heel druk was snel weer weg.

2026-06-16 via Nuitee
N
Nadezhda solo_traveller bg
10
Pros:

Excellent location. Very welcoming staff. Excellent wifi. Clean and convenient room.

2026-06-15 via Nuitee
K
Khalil couple de
8
2026-06-14 via Nuitee
M
Michael solo_traveller de
6
2026-06-13 via Nuitee
M
MariusGabriel solo_traveller es
9
Fancy but useless
Pros:

Very good location, new, fancy but useless fancy style.

Cons:

When arriving, 3 staff were at the reception but i had to do the check-in online at a machine - while the staff was just looking.

Pillow - disaster.

Toilet / shower - with a translucid glass to the room. Sometimes you have to share the room with a colleague....

2026-06-12 via Nuitee
O
Olaf family_with_children de
8
2026-06-12 via Nuitee
O
Orsolya solo_traveller hu
9
Pros:

Very good, central location, right across from the main train station. Staff were very helpful, self check-in is a great option. Room spacious and well-equipped (really appreciated the refrigerator!). Perfect for an overnight stay.

Cons:

No free WIFI, you have to register for the hotel's loyalty program to be able to connect to their network. A joke in 2026.

2026-06-12 via Nuitee
J
Jane couple pl
10
Ideal Dortmund Stay
Pros:

This hotel is exactly what you would expect from a quality city hotel. The room was clean, spacious and comfortable, and the staff were friendly and helpful. The location is brilliant;within easy walking distance of Dortmund’s main attractions, the excellent shopping street, bars, cafes and restaurants. It is right by the station and airport bus. We were very satisfied with our stay and would happily return.

2026-06-11 via Nuitee
G
Grafe solo_traveller de
8
2026-06-08 via Nuitee
S
Stephanie solo_traveller de
8
Preis-Leistung ok
Pros:

Gute Lage gegenüber Hauptbahnhof und Fußballmuseum am Rand der Fußgängerzone. Zimmer waren groß und sauber, Betten bequem. Frühstücksbuffet war ok, nichts besonderes. Parkplatz direkt am Hotel, Ausweichparkhaus in der Nähe, gut da Parkplatz überschaubar ist und man nicht vorab einen Parkplatz reservieren kann.

Cons:

Eines unserer Zimmer hatte einen unangenehmen Geruch als wir ankamen....Zugarettenrauch?
Badezimmer war separater Raum, allerdings mit Milchglasscheibe vom Schlafzimmer abgetrennt, das hat zu Folge, dass das Schlafzimmer nachts mitbeleuchtet wird, wenn jemand zur Toilette geht. Durch die zentrale Lage war nachts einiges los vor dem Hotel, so dass das Fenster geschlossen werden musste.

2026-06-08 via Nuitee
G
gerda gabriele solo_traveller de
10
Sehr gutes Hotel in Bahnhofsnähe .
Pros:

Sehr freundliches hilfsbereites Personal.sehr gut der Teppich vor dem Bett . Auch die Wasserflasche und die Möglichkeit sich einen Tee zu kochen .

Cons:

Der Dortmunder HBf ist im Umfeld von vielen Teils Obdachlosen Menschen und diversen Gruppen bevölkert, das macht mir ein Unbehagen besonders in den Abendstunden! Sehr schade !

2026-06-08 via Nuitee
K
Klaus solo_traveller de
9
Pros:

Kurze Entfernung zur DB und in die Stadt

Cons:

Es war nachts extrem viel Lärm außerhalb des Hotels.

2026-06-08 via Nuitee
C
Cevat Burak solo_traveller tr
7
2026-06-08 via Nuitee
M
Maria solo_traveller de
8
Pros:

sehr freundliche Mitarbeiter, (meistens) keine Lärmbelästigung beim Frühstück durch Radio oder Tonkonserven, Tageslicht im Bad durch Glasscheibe zwischen Bad und Schlafbereich (u. U. störend)

2026-06-07 via Nuitee