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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Concierge service
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Kid meals
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location in Kota Kinabalu
Experience easy access to the city's attractions, with Filipino Market Sabah just a short distance away.
Modern Amenities and Services
Enjoy concierge services, a fitness centre, and complimentary WiFi during your stay.
Delicious Dining Options
Indulge in a variety of breakfast choices each morning, including buffet, continental, and Asian options.
Ready to experience comfort and convenience at The LUMA Hotel? Book your stay with us now!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
10% F&B discount is only applicable at Jojo restaurant & Flow coffee
A deposit may be required at the property.
Property Policies
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Parking
Private parking is possible on site (reservation is not possible) and charges may be applicable.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children from 1 year old to 2 years old stay for free when using an available cot.
People 13 years old and over stay for MYR 116 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Lovely friendly hotel , always greeted you when entering and leaving
Beautiful decor , comfy rooms , gym
N/a
Prachtige kamers!!
De kamers hebben geen uitzicht naar buiten.
Het restaurant (Jojo) was overpriced en heeft matige service.
非常好的住宿體驗，雖然隔音稍差，但不是那種會很清楚聽到走廊講話的程度
very convenient
they cut off the electricity even though we had already paid the extension fee for our late check out.
Service Fast
We don't like we LOVE the Luma
Nothing there not to like
Good location (restaurants/supermarkets, shopping center just a few minutes' walk away), parking options, and a well-equipped, clean, and nicely furnished room with very comfortable beds. We were very pleased with our room (and I especially loved the huge bathroom).I would definitely book here again if I came back.
The breakfast was a disappointment. It consisted of a combination of an à la carte and a buffet. The selection for the à la carte was very limited (one could choose only a single dish, which, moreover, did not taste particularly good). The buffet was even more disappointing, offering only a meager selection of jams, bread, muesli, and a little salad (along with perhaps apples and bananas). Given the hotel's category and the price of the breakfast—especially when compared to other hotels in the same category—we felt the breakfast was a significant weak point of the Luma Hotel; there is room for improvement here...
Newly renovated hotel and the bed is very comfortable!
Poor sound proof
Nice hotel, kind staff.
Beautiful rooms - great decor and fabulous bathroom.
Nothing
Everything - what an amazing hotel. Way exceeded expectations.
Nothing
⭐⭐⭐⭐⭐
Had a wonderful stay at Luma Hotel! The location is excellent and made it very convenient to get around. The room was comfortable, quiet, and perfect for a relaxing rest after a long day.
The staff were incredibly friendly, welcoming, and always happy to help, which made the stay even more enjoyable. Another big plus is that there are plenty of great food options within walking distance, so finding something delicious was never a problem.
Highly recommend Luma Hotel to anyone looking for a comfortable stay in a great location. I would definitely stay here again!
Dislike: Honestly, the only downside is that the room was so comfortable that I didn't want to leave! I wish I could have stayed a few more nights. Definitely a place that makes checkout feel way too soon.
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