Sofitel Legend Casco Viejo, Panama City

Hotels
Sofitel Legend
9.6 (1289 reviews)
Calle Primera Oeste San Felipe Casco Viejo , Panama City , pa

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Outstanding service quality
Cons:
Staff friendliness issues
Limited dining options late at night

Categories

Cleanliness
8.86
General mention of cleanliness; however, the presence of issues regarding staff friendliness impacts the score.
Service
10
Positive mentions of butler service and specific staff like Juan and Soselyn. Overall, service rated highly.
Location
9.86
Location received consistent praise throughout multiple reviews.
Room Quality
10
Rooms are described as large, elegant, and comfortable, contributing to a high score.
Amenities
8.86
Availability of amenities noted but some limitations (like pool hours) mentioned.
Value for Money
9.36
Thoughtful consideration of hotel price versus quality, with some critiques about dining options impacting perception.
Food and Beverage
9.86
Highly rated food quality and innovative dining experiences, with minor critiques.
Overall Experience
10
Overall experience rated exceptionally high based on multiple uplifting comments throughout reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:30

Property Description

Luxurious Accommodation with Stunning Views

Unparalleled Amenities for Ultimate Comfort
Indulge in the outdoor swimming pool, fitness center, and garden. Enjoy delicious meals at the terrace restaurant and unwind at the chic bar. Benefit from 24-hour front desk service, airport transfers, room service, and complimentary WiFi.

Elegant Rooms with Modern Features
Experience air-conditioned rooms with premium amenities like a coffee machine, flat-screen TV, and a private bathroom. Some rooms even offer a fully equipped kitchen. Wake up to a delightful breakfast with various options to choose from.

Convenience and Business at Your Fingertips
Take advantage of the on-site hairdresser and business center. Explore nearby attractions such as Ancon Hill and Rod Carew National Stadium. Book now for a lavish stay at Sofitel Legend Casco Viejo, Panama City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.6
Based on 1289 reviews
Cleanliness: 8.86
Service: 10
Location: 9.86
Room Quality: 10
Amenities: 8.86
Value for Money: 9.36
Food and Beverage: 9.86
Overall Experience: 10
T
Timothy couple pa
10
One of the best hotels I have every stayed in.
Pros:

Very good breakfest, location is great.

Cons:

nothing

2026-08-07 via Nuitee
1
123renaj Friends getaway
10
Best Hotel in Panama
Pros:

If you are planning a trip to Panama City, look no further than this stunning property in the heart of the historic Old City. From the moment we stepped into the breathtaking lobby, we knew we were in for an exceptional experience, but the hospitality truly blew us away.

This hotel masterfully blends old-world charm with modern luxury. We left feeling completely pampered, recharged, and already planning our return trip. Highly recommended for anyone wanting a high-end, memorable getaway! Special shout outs to: Saul, Carlos, Orlando B, Markus, Teo, Shaun, Yveth, Alex, Boris, and the woman that be working her butt off managing the hotel and the sister welcoming people.

One thing to consider before arriving… bring a sweatshirt or scarf. The AC is intense. But that’s a small complaint compared to our incredible experience.

2026-08-06 via Tripadvisor
5
550reeseb Solo travel
10
Exceptional experience curated by an incredible butler team!
Pros:

I had an incredible five-night stay at the Sofitel Legend Casco Viejo, made truly unforgettable by the extraordinary butler team — Angelique, Carlos, Deslher, and Orlando. From the moment I arrived, their attention to detail, thoughtfulness, and genuine warmth set the tone for the entire trip.

I was celebrating my birthday, and this team went above and beyond to make it feel special — anticipating my needs before I even had to ask, responding promptly to every request, and bringing a level of care and professionalism that truly embodies hospitality excellence. Whether it was a small detail or a bigger ask, they handled everything with grace and genuine enthusiasm.

Angelique, Carlos, Deslher, and Orlando — thank you for making this such a memorable birthday trip. Your dedication to your guests doesn't go unnoticed, and it's the reason I'll be back to Sofitel Legend Casco Viejo again. 🙏🏾

2026-08-06 via Tripadvisor
8
857zandrap Family Los Angeles, California
10
Loved this hotel!
Pros:

I had never been to Panama and so I was excited for a long layover in Panama from Colombia. I loved loved loved this hotel, customer service, food, rooftop and the rooms with the balcony. We spent an entire Saturday at the pool with Kevin (our server) and it was everything. The drinks Ana food were so good! I will be coming back again to explore Casca Viejo and I definitely plan on staying again at the Sofitel!!

2026-08-06 via Tripadvisor
G
Gladys extended_group ar
10
Hermosa vista de Panama City
Pros:

Location, rooms , service

Cons:

Nothing

2026-08-06 via Nuitee
M
Marcio de Freitas Junior family_with_children br
10
2026-08-06 via Nuitee
C
Crlago family_with_children ar
10
2026-08-06 via Nuitee
M
Máryori extended_group co
10
2026-08-05 via Nuitee
H
Hector couple br
9
2026-08-05 via Nuitee
P
paulocL6518DI Business
10
Amaizing !!!!!
Pros:

Best location, elegant atmosphere and amazing guest service ever. I definitely recommend

2026-08-04 via Tripadvisor
Z
Zuly Ramirez couple co
10
Fascinante lugar en todo sentido para volver sin duda alguna. De lujo
Pros:

Todo me encanto pero cada detalle que tuvieron para mi pareja de cumpleaños fue una verdadera sorpresa. El desayuno exquisito. La habitacion y la vista de lujo y cada espacio tan bien cuidado, los bares y restaurantes son muy lindos

Cons:

El transporte que ofrece el hotel quizas dentro de casco antiguo un poco costoso

2026-08-03 via Nuitee
A
ANTONO CARLOS family_with_children br
9
muito boa
Pros:

justo

2026-08-03 via Nuitee
L
Luiz family_with_children br
10
Um hotel dos sonhos.
Pros:

tudo é perfeito nesse hotel. Lindo, bem localizado, staff muito bem preparado, instalações novas e alta qualidade em tudo.

Cons:

O quarto reservado para três pessoas, mas a cama era King. O hotel disponibilizou a cama extra (o conforto dessa cama extra é relativamente ruim).

2026-08-03 via Nuitee
G
Gerardo couple us
10
2026-08-03 via Nuitee
S
SunnyCal123 Family
10
Magnificent Experience!
Pros:

We absolutely loved the experience. From the room upgrade, to the excellent food & service, everything was magnificent. Carlos was exceptionally caring & friendly and made sure our experience was memorable. Carlos gifted my daughter a stuffed animal (sloth) at the end which was the cherry on top. She named him “Carlos”. :) We will definitely be coming back.

2026-08-02 via Tripadvisor
L
LUANA RAMIREZ solo_traveller pe
10
2026-08-02 via Nuitee
L
LightPacker506283 Family
10
Positively Impressed
Pros:

Sofitel Legend in Casco Viejo Panama City was a delight.
It is centrally located, the hotel is beautiful, well taken care of, classy and elegant.
Rooms are large and the amenities are abundant . What you pay for is worth every dollar.
The place is spotless, smells divine and the views are spectacular.
The service is exceptional. There is always someone ready to take care of your needs or wants.
The bars have excellent drinks as well as food to choose from.
Our breakfast was always good. We had great servers . Someone to mention is Marying Lopez. Always with a sincere and welcome smile, she remembered our favorite drinks and our usual breakfast.
Definitely we will be back.
We loved Panama City and Sofitel Legend Casco Viejo.

2026-07-31 via Tripadvisor
S
Srhollins Family Richmond, Virginia
8
Lovely hotel in Casco Viejo
Pros:

Lovely hotel right in the heart of Casco Viejo. We stayed in a one-bedroom prestige suite. It worked well for our family (parents and 18-year-old daughter) with the pullout couch and hallway half bath. The shower was AMAZING. The water pressure was top-notch, and the facilities were very clean. I am super picky, but I was pleased with the cleanliness. Our spa services were good. We only ate at the pool bar, but the food was delicious. The speakeasy was a vibe; we went there twice after dinner. We never made it to the rooftop bar as there was a fire in the area and it was too smoky the day we had time to visit. My daughter found the hotel to be perfect for her instagram photos as well. My only issue was on my birthday. My husband made them aware of the event the first day we checked in, confirmed it with them the day of, and right before we left for dinner, but they did not do anything to acknowledge the event that day. I travel every year for my birthday, and even the 3-4 star places manage a small gesture to acknowledge the day. Whether at the pool when we ordered lunch (a pastry with a candle), the spa (an add-on service, sample products, or just saying happy birthday), or in the room for turn-down service (towels folded up as little animals with happy birthday spelled out in flowers or the same fruit/champagne set up they gave us when we arrived) - there was ample opportunity for a small gesture. My husband spoke to the manager, and they did offer us a free dinner the next day, but we turned them down. I had our dinner reservations planned out for the trip, and honestly, it wasn't about getting something for free. The moment had passed. Having said that, I would stay here again. I just wouldn't celebrate a milestone here.

2026-07-25 via Tripadvisor
G
Géraldine couple ch
10
Exquis!
Pros:

Le service est exceptionnel! Pour avoir fait de nombreux établissements haut de gamme dans le monde, nous pouvons sans doute dire qu’il s’agit d’un sans faute. Vous êtes extrêmement bien accueilli, tout est pensé pour le confort et le personnel est chaleureux. L’hôtel est magnifique, bien placé, et les chambres sont confortables! Nous reviendrons!

Cons:

Ne pas pouvoir manger dehors (la météo est tellement changeante d’une heure à l’autre, je peux comprendre) :-)

2026-07-25 via Nuitee
F
Fernando solo_traveller ca
1
Death sentence would be better
Pros:

Worse service

Cons:

Dirty and rude service

2026-07-25 via Nuitee