Sofitel Legend Casco Viejo, Panama City

Hotels
Sofitel Legend
9.6 (1210 reviews)
Calle Primera Oeste San Felipe Casco Viejo , Panama City , pa

Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Excellent location
Outstanding service quality
Cons:
Staff friendliness issues
Limited dining options late at night

Categories

Cleanliness
8.86
General mention of cleanliness; however, the presence of issues regarding staff friendliness impacts the score.
Service
10
Positive mentions of butler service and specific staff like Juan and Soselyn. Overall, service rated highly.
Location
9.86
Location received consistent praise throughout multiple reviews.
Room Quality
10
Rooms are described as large, elegant, and comfortable, contributing to a high score.
Amenities
8.86
Availability of amenities noted but some limitations (like pool hours) mentioned.
Value for Money
9.36
Thoughtful consideration of hotel price versus quality, with some critiques about dining options impacting perception.
Food and Beverage
9.86
Highly rated food quality and innovative dining experiences, with minor critiques.
Overall Experience
10
Overall experience rated exceptionally high based on multiple uplifting comments throughout reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:30

Property Description

Luxurious Accommodation with Stunning Views

Unparalleled Amenities for Ultimate Comfort
Indulge in the outdoor swimming pool, fitness center, and garden. Enjoy delicious meals at the terrace restaurant and unwind at the chic bar. Benefit from 24-hour front desk service, airport transfers, room service, and complimentary WiFi.

Elegant Rooms with Modern Features
Experience air-conditioned rooms with premium amenities like a coffee machine, flat-screen TV, and a private bathroom. Some rooms even offer a fully equipped kitchen. Wake up to a delightful breakfast with various options to choose from.

Convenience and Business at Your Fingertips
Take advantage of the on-site hairdresser and business center. Explore nearby attractions such as Ancon Hill and Rod Carew National Stadium. Book now for a lavish stay at Sofitel Legend Casco Viejo, Panama City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

9.6
Based on 1210 reviews
Cleanliness: 8.86
Service: 10
Location: 9.86
Room Quality: 10
Amenities: 8.86
Value for Money: 9.36
Food and Beverage: 9.86
Overall Experience: 10
A
ALEJANDRA couple cl
10
Espectacular
Pros:

Excelente instalaciones

Cons:

Todo perfecto, un poco caro las bebidas alcohólicas

2026-06-11 via Nuitee
R
Roberto couple br
9
2026-06-10 via Nuitee
M
Monica Esposito couple br
10
Melhor opção de hospedagem em Casco Viejo. Hotel maravilhoso.
Pros:

Hotel maravilhoso, com equipe gentilíssima e profissional, Quartos amplos, bem equipados e limpos. Roupa de cama e banho de primeira linha. Banheiro grande e funcional, com chuveiro ótimo. Piscina e áreas comuns deliciosas. Ambiente super agradável. Café de manhã excepcional (não é tipo buffet, você tem que escolher dentre as opções do cardápio, mas todas excelentes e muito bem servidas). Localização perto de todas as melhores atrações, lojas e restaurantes de Casco Viejo (é possível conhecer tudo a pé). Concierges prontos para nos ajudarem com os passeios e dicas. Só elogios para o Sofitel Legend.

Cons:

Não gostei de o hotel ter um ar condicionado muito forte em todos os ambientes. Isso realmente nos incomodou demais. Tínhamos que sair agasalhados do quarto para andarmos pelas partes internas do hotel. Poderiam diminuir a temperatura do ar. Quando entrávamos no nosso quarto, ele estava geladíssimo e quando desligávamos o ar condicionado, acabava ocorrendo a condensação, o que deixava nosso quarto todo úmido e às vezes com o chão molhado. O problema só se resolveu quando pedimos para não ligarem mais o ar no nosso quarto, o que foi prontamente atendido pela equipe.

2026-06-10 via Nuitee
J
Jimena Paola family_with_children ar
10
Todo es perfecto
Pros:

Su ubicación y la atención al detalle

2026-06-08 via Nuitee
S
STEVEN couple pr
10
Encantados con el Sofitel de Ciudad de Panamá
Pros:

Excelente cultura de servicio en cada uno de sus empleados. No fallan ningún detalle.

2026-06-08 via Nuitee
J
Jose solo_traveller co
10
2026-06-07 via Nuitee
J
Juliana couple br
8
Muito bom
Pros:

Intalacoes

Cons:

Atendimento

2026-06-04 via Nuitee
A
Alejandro couple co
10
Excelente hotel.
Pros:

Todo

2026-06-04 via Nuitee
P
Pedro Ivo couple br
10
2026-06-02 via Nuitee
S
Steve couple gb
10
2026-06-02 via Nuitee
D
David couple il
10
2026-06-01 via Nuitee
R
RAYMOND couple us
10
2026-06-01 via Nuitee
P
pedro a couple co
10
Pros:

Muy buen desayuno

Cons:

Debe haber un menu fisico de room service en la habitacion

2026-05-30 via Nuitee
S
Samu solo_traveller es
10
Pros:

Espectacular, un alojamiento de ensueño.

Cons:

Es imposible encontrar algo que no guste. El sitio es de 10.

2026-05-28 via Nuitee
C
CHARLOTTE couple gb
9
Pros:

Excellent hotel in a great location. We really enjoyed our stay. Very good breakfast menu, bar and restaurant very nice and buzzy. Lovely pool area. And friendly helpful staff.

Cons:

Roof restaurant was not so good

2026-05-27 via Nuitee
M
Monica couple br
10
2026-05-27 via Nuitee
S
Susanne couple de
10
Pros:

Todo

Cons:

Nada

2026-05-26 via Nuitee
D
didier solo_traveller bs
9
2026-05-22 via Nuitee
S
Sian solo_traveller gb
10
Pros:

Absolutely beautiful hotel. Smells were divine. Staff couldn't do enough for you

Cons:

The matress was not to our liking the first evening so we got it swapped. They wee amazing and brought new one straight away

2026-05-20 via Nuitee
J
Jack couple uy
10
2026-05-19 via Nuitee