Sofitel Legend Casco Viejo, Panama City

Hotels
Sofitel Legend
9.6 (1240 reviews)
Calle Primera Oeste San Felipe Casco Viejo , Panama City , pa

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Outstanding service quality
Cons:
Staff friendliness issues
Limited dining options late at night

Categories

Cleanliness
8.86
General mention of cleanliness; however, the presence of issues regarding staff friendliness impacts the score.
Service
10
Positive mentions of butler service and specific staff like Juan and Soselyn. Overall, service rated highly.
Location
9.86
Location received consistent praise throughout multiple reviews.
Room Quality
10
Rooms are described as large, elegant, and comfortable, contributing to a high score.
Amenities
8.86
Availability of amenities noted but some limitations (like pool hours) mentioned.
Value for Money
9.36
Thoughtful consideration of hotel price versus quality, with some critiques about dining options impacting perception.
Food and Beverage
9.86
Highly rated food quality and innovative dining experiences, with minor critiques.
Overall Experience
10
Overall experience rated exceptionally high based on multiple uplifting comments throughout reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:30

Property Description

Luxurious Accommodation with Stunning Views

Unparalleled Amenities for Ultimate Comfort
Indulge in the outdoor swimming pool, fitness center, and garden. Enjoy delicious meals at the terrace restaurant and unwind at the chic bar. Benefit from 24-hour front desk service, airport transfers, room service, and complimentary WiFi.

Elegant Rooms with Modern Features
Experience air-conditioned rooms with premium amenities like a coffee machine, flat-screen TV, and a private bathroom. Some rooms even offer a fully equipped kitchen. Wake up to a delightful breakfast with various options to choose from.

Convenience and Business at Your Fingertips
Take advantage of the on-site hairdresser and business center. Explore nearby attractions such as Ancon Hill and Rod Carew National Stadium. Book now for a lavish stay at Sofitel Legend Casco Viejo, Panama City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

9.6
Based on 1240 reviews
Cleanliness: 8.86
Service: 10
Location: 9.86
Room Quality: 10
Amenities: 8.86
Value for Money: 9.36
Food and Beverage: 9.86
Overall Experience: 10
S
Sandrine couple bl
10
Une adresse d’exception au cœur de Panama, portée par un personnel remarquable.
Pros:

Un établissement absolument exceptionnel. Nous avons passé un séjour merveilleux au Sofitel Legend Casco Viejo.
Nous souhaitons particulièrement souligner la propreté irréprochable des chambres, entretenues chaque jour avec un soin remarquable, ainsi que la gentillesse, le professionnalisme et l’attention de l’ensemble du personnel.
Tout est fait pour que l’on se sente bien, avec beaucoup d’élégance et de bienveillance. Un immense merci à toutes les équipes qui contribuent à faire de cet hôtel un lieu aussi exceptionnel.

2026-07-25 via Nuitee
G
Géraldine couple ch
10
Exquis!
Pros:

Le service est exceptionnel! Pour avoir fait de nombreux établissements haut de gamme dans le monde, nous pouvons sans doute dire qu’il s’agit d’un sans faute. Vous êtes extrêmement bien accueilli, tout est pensé pour le confort et le personnel est chaleureux. L’hôtel est magnifique, bien placé, et les chambres sont confortables! Nous reviendrons!

Cons:

Ne pas pouvoir manger dehors (la météo est tellement changeante d’une heure à l’autre, je peux comprendre) :-)

2026-07-25 via Nuitee
F
Fernando solo_traveller ca
1
Death sentence would be better
Pros:

Worse service

Cons:

Dirty and rude service

2026-07-25 via Nuitee
M
Manoel solo_traveller br
10
Perfeita
Pros:

Beleza, conforto

Cons:

Gostei de tudo

2026-07-22 via Nuitee
L
Lucas couple br
10
Simplesmente o melhor hotel que já conhecemos.
Pros:

Localização, estrutura, funcionários e qualidade da comida.

Cons:

Nada

2026-07-21 via Nuitee
M
María Francisca family_with_children cl
10
Pros:

Espectacular. Sin mentir, el mejor hotel donde estuvimos en Panamá y probablemente en el
mundo. La atención excepcional. Comida riquísima. La atención con nuestra hija de 4 años increíble. Un nivel de atención a los detalles para aplaudir.

Cons:

Nada

2026-07-18 via Nuitee
S
Stephanie family_with_children br
10
Hotel maravilhoso!
Pros:

Impecável, lindo! Tudo perfeito!

2026-07-18 via Nuitee
F
Fernanda couple gt
10
2026-07-17 via Nuitee
E
Eduardo couple es
10
Excelente en todos los sentidos.
Pros:

Servicio excelente, altas calidades, te hacen sentir especial.

2026-07-16 via Nuitee
D
Daan couple nl
9
2026-07-13 via Nuitee
M
Miguel couple pa
10
2026-07-13 via Nuitee
J
Jose couple cr
9
2026-07-13 via Nuitee
A
Antoine family_with_children ar
7
2026-07-12 via Nuitee
K
Karla couple ky
10
2026-07-08 via Nuitee
G
gabrielamW1717CF Couples
10
Great service
Pros:

The service provided was exceptional - Roy at the door greeted us and shared all the details necessary - Marcus at the bar makes a great Negroni - Maridom our waitress was delightful while Keisha our concierge provided a wonderful tour guide - to the Canal!

2026-07-06 via Tripadvisor
V
Venture15647730613 Couples Georgia
10
Best service
Pros:

This is hands down the best hotel service I have experienced. They give you Ritz Carlton level service and cater to ensuring your trip is wonderful.

2026-07-03 via Tripadvisor
E
E3937UHdanielm Solo travel
10
Cafe Vera
Pros:

Cafe Vera was great! Service, atmosphere and decoration were flawless.

2026-07-02 via Tripadvisor
S
Sarah family_with_children us
10
Terrific stay at the Sofitel which exceeded our expectations!
Pros:

Everything about this property was amazing from the room to the property. The staff were beyond attentive and the service was spectaclur.

Cons:

We liked everything about this property.

2026-07-02 via Nuitee
H
Holly family_with_children us
10
We loved everything about our stay, the butler service was outstanding and hopeful when organizing tours. We really love
Pros:

The location is perfect, the staff and service are impeccable!

2026-07-02 via Nuitee
Q
Q7383ZEseanh Solo travel Atenas, Province of Alajuela
10
Great Vacation Getaway!!
Pros:

Sofitel Legend Casco Viejo is located in Casco Viejo and on the water. The atmosphere is relaxed and all the staff are friendly and very professional. My hats off to the ladies and gentlemen that stay outside and are continually opening the doors for the patrons. Rooms are very clean and very relaxing for a little break from all the walking that you will be doing. Since this was a mini vacation the Value was well worth it. I used the Concierge service for private transfer from and to the airport. Prices are not bad and very professional with alot of knowledge. I also used the fast track VIP for security at the airport and that is well worth it, especially for time and I won't argue with the price. There is a nice gym with equipment for lifting and cardio. Right outside the gym is the pool area. All the restaurants are worth trying especially with all the variety. Understand this is a 5 Star Hotel. I would recommend this hotel for anyone that is looking to walk around Casco Viejo and just enjoy la historia, cultura, and la gente de Panama.

2026-06-30 via Tripadvisor