Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Nice amenities
Cons:
Service at check-in
Cleanliness issues

Categories

Cleanliness
7.7
Some complaints about odors and maintenance issues.
Service
8.7
Attentive staff, although some instances of unfriendliness at the front desk.
Location
9.2
Great location with easy access to nearby attractions.
Room Quality
7.2
Rooms are small with limited views, and some complaints about standards.
Amenities
8.7
Nice swimming pool and rooftop bar.
Value for Money
8.2
Pricing seems competitive, but some services are not up to expectations.
Food and Beverage
7.7
Breakfast is good, but other meals received negative feedback.
Overall Experience
8.2
Stay was affected by service issues, but overall decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:23

Property Description

Luxurious Amenities
Northern Charm Hotel boasts an outdoor swimming pool, fitness centre, and a shared lounge. Guests can unwind on the terrace and enjoy the serene surroundings.

Modern Comforts
Each guest room is equipped with air conditioning, a flat-screen TV, and a private bathroom. Some rooms offer stunning city views, adding an extra touch of luxury to your stay.

Convenient Location
Located in Ho Chi Minh City, this hotel is near popular attractions such as Saigon Opera House and Union Square Saigon Shopping Mall. With a buffet breakfast offered daily, guests can start their day right before exploring the city.

Experience the perfect blend of comfort and convenience at Northern Charm Hotel. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 470 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.2
Y
YANG • solo_traveller • kr
9
Pros:

위치가 좋았어요

Cons:

레스토랑 직원들의 표정이 어두워서 아침부터 분위기가 다운되는 느낌이였습니다.

2026-06-06 • via Nuitee
C
CLAUDIA • solo_traveller • au
5
2026-05-27 • via Nuitee
敏華 • extended_group • tw
8
Pros:

早餐選擇多樣 房間明亮乾淨

2026-05-26 • via Nuitee
S
Shay • couple • au
5
Pros:

This hotel is nice, but wouldn’t stay here again. The location isn’t really in the best spot, it’s close enough but not a good spot for easy access to everything. The value was probably the worst of our hotels through Vietnam. Very expensive for what you get. Staff were not very friendly unfortunately. Hotel bed was very hard like sleeping on the floor.

2026-05-16 • via Nuitee
Y
Yaron • solo_traveller • il
10
2026-05-15 • via Nuitee
M
MURAKAMI • extended_group • jp
9
2026-05-11 • via Nuitee
N
Narkunan • solo_traveller • my
7
Good place
Pros:

Its near to eatery and spa

2026-05-06 • via Nuitee
K
Kentaro • couple • jp
5
Normal
Pros:

Location

Cons:

Security

2026-05-03 • via Nuitee
K
Kentaro • solo_traveller • jp
6
Good
Pros:

Location

Cons:

Breakfast

2026-05-03 • via Nuitee
D
Daydream55101434487 • Couples
6
I wouldn't recommend this hotel
Pros:

I wouldn't recommend this hotel. We have been from Hanoi through to Ho Chi Minh, staying in many hotels and this was by far the worst. The rooms were small and badly laid out, although they were spotlessly clean and the bed's were comfortable.

The male staff member in the rooftop bar had absolutely terrible customer service. He would just ignore you at times, get your order wrong at other times and he took forever to pour a drink. He was so frustrating we stopped going despite the pleasant setting. The restaurant food ordered from this bar was very average.

The buffet breakfast was adequate, and the staff here were good.

The reception staff seemed to speak very little English, despite being listed as an English speaking hotel. I therefore found the checking in and out process rather arduous due to the language barrier. We arrived an hour after check-in time and still had to wait a bit for our room to be ready and there were only hard wooden seats to sit on while waiting.

The location seemed to be good and the door/bag attendents were good.

2026-04-29 • via Tripadvisor
F
Feng Liang Wen • solo_traveller • tw
7
2026-04-23 • via Nuitee
J
Jutta • solo_traveller • de
8
Pros:

Sehr schönes Hotel, ideal gelegen.

Cons:

Teile des Frühstückbuffets waren nicht ausreichend gekühlt.

2026-04-21 • via Nuitee
I
I TING • solo_traveller • tw
10
地點好、靠近日本街及步行街，外出吃東西逛逛都很方便。
Pros:

環境舒適

Cons:

早餐不夠豐富

2026-04-14 • via Nuitee
A
andrew • solo_traveller • gb
10
Pros:

Lovely hotel good location.

Cons:

Nice pool to relax in after a day out. Staff very friendly and polite

2026-04-12 • via Nuitee
S
Suzanne • couple • gb
10
Amazing stay. Would highly recommend
Pros:

Location & friendly staff. Very clean and relaxing after a day out in HCMC

Cons:

Nothing all perfect

2026-04-12 • via Nuitee
P
Pauline • couple • gb
7
Pleasant enough but expected more from a 4 star hotel.
Pros:

Good location and excellent breakfasts, nice rooftop terrace.

Cons:

The rooms were tired looking and shower could have been cleaner. Staff could have been friendlier.

2026-03-28 • via Nuitee
T
Takahiko • couple • tw
9
Comfortable stay
Pros:

Location(Near Le Thanh Ton Street).
Clean room & facilities.
Breakfast buffet.
Relaxing lobby.

Cons:

Nothing special

2026-03-28 • via Nuitee
S
Sarah • couple • fr
9
Amazing stay!
2026-03-22 • via Nuitee
S
Shin • family_with_children • jp
8
2026-03-08 • via Nuitee
B
Belen • couple • us
10
It was one of our best hotel stays in Vietnam.
Pros:

Elegant presentation, clean, organized

Cons:

Steps in the front-no access for people with disabilities but staff was readily available to assist.

2026-03-04 • via Nuitee