Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent proximity to train station/metro
Friendly and helpful staff
Convenient for tours and transport pickup
Some guests found rooms spacious and hotel clean
Good location for short stays
Cons:
Rooms sometimes very small, outdated, or facing inner courtyards
Unpleasant smells reported and poor linen/bath kit quality
Neighbourhood perceived as unsafe/unaesthetic with homeless presence
Breakfast and F&B service criticized (slow, cheap, guests fetch cutlery)
Luggage room and other amenities inadequate
Perceived poor value for money / not matching 4-star expectations

Categories

Cleanliness
7.5
Mixed mentions: some guests said the hotel was very clean, while others reported unpleasant smells and unacceptable linen/bath kit for a 4-star property; overall slightly below expected standard.
Service
9.5
Generally praised: multiple comments highlight friendly, helpful staff and 'SUPERB' service; a few isolated reports of bored/slow reception or breakfast service issues but overall service is a clear strength.
Location
9
Excellent proximity to the train station and metro (frequently cited as a key positive), though several guests note the surrounding neighbourhood feels unsafe or unesthetic.
Room Quality
7.5
Mixed: some guests found rooms spacious and nice, while others described very small, outdated rooms with windows onto inner courtyards and cheap finishes; moderate score reflecting variability.
Amenities
7.5
Several critiques: inadequate breakfast setup (guests having to fetch cutlery), lack of a proper bar/coffee corner, luggage room is a corridor; no major amenities praised strongly, so slightly below ideal.
Value for Money
7
Multiple guests explicitly stated poor price-quality ratio and questioned the 4-star rating; score modestly reduced to reflect perceived overpricing versus offered quality.
Food and Beverage
7.5
Breakfast and F&B frequently criticized (cheap breakfast, slow coffee service, plastic spoon, guests fetching cutlery), but complaints are about execution rather than absence of service—hence a moderate deduction.
Overall Experience
8.5
Overall mixed-to-positive: location and staff make stays convenient and often pleasant for short visits, but issues with room quality, amenities and breakfast lower the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 00:31

Property Description

Luxurious 4-Star Accommodation
Sant'Angelo Suites, a mere 500 meters from Naples Central Train Station, offers a luxurious 4-star experience with a convenient bar on-site. Each room is elegantly furnished with a desk, flat-screen TV, air conditioning, and some even feature a charming balcony. Guests can enjoy the comfort of a private bathroom with free toiletries and a bidet, along with the added security of a safety deposit box in each unit.

Convenience at Your Fingertips
Guests at Sant'Angelo Suites can benefit from a 24-hour front desk, airport transfers, and complimentary WiFi throughout the property. Whether it's exploring nearby attractions like Naples National Archeological Museum or simply unwinding in the cozy rooms, convenience is always a priority.

Exploration Made Easy
Located near key landmarks such as Chiesa dei Santi Filippo e Giacomo and San Gregorio Armeno, Sant'Angelo Suites provides the perfect base for guests to explore the rich history and culture of Naples. With the Naples International Airport just 8 km away, booking your stay at Sant'Angelo Suites guarantees a seamless travel experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

8
Based on 1688 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8.5
K
Konstantin • solo_traveller • lt
8
Pros:

Overall value for money is good.

Cons:

Navigating inside hotel isn't the most pleasant one and the breakfast far from good but our suit itself was fantastic

2026-09-19 • via Nuitee
G
Gustavo • solo_traveller • co
6
2026-09-19 • via Nuitee
N
Nadine • solo_traveller • fr
10
Pros:

Très sympa . Très

propre et accueillant. Super petit dej.
Très bien situé .

Cons:

Tout était parfait

2026-09-19 • via Nuitee
A
Aleksandra • couple • pl
8
2026-09-18 • via Nuitee
M
Marina • couple • it
6
Grande delusione!!!😞
Pros:

La pulizia

Cons:

Insonorizzazione delle camere . Non abbiamo dormito perché una coppia non ha rispettato il silenzio . Ho dovuto chiamare più volte la reception , ma non mi è sembrato abbiano risolto perché questi maleducati hanno continuato a ridere e gridare per tutta l notte .🤬

2026-09-17 • via Nuitee
E
E E • solo_traveller • bg
6
New hotel in a bad location
Pros:

New rooms and renovated facilities. Breakfast was good.

Cons:

Location is like African immigration center. Staff at reception has to be more welcoming and positive. It has been a month and I still did not get an invoice. Breakfast room too small and chaos every morning. They advertise the restaurant at the entrance but what you get is the basement "canteen"

2026-09-17 • via Nuitee
M
Mahmoud • couple • il
1
2026-09-16 • via Nuitee
V
Vincenzo • family_with_children • it
9
2026-09-16 • via Nuitee
V
Vikas • solo_traveller • in
9
Pros:

Very good breakfast and good to have near train station but with drawback

2026-09-10 • via Nuitee
C
Christine • couple • de
6
Für eine Nacht OK, aber mehr auch nicht.
Pros:

Gute Lage am Hauptbahnhof

Cons:

Arbeiten an der Fassade bis 5.00 Uhr morgens. Man hatte die beiden Reklameschilder nachts abgeflext und 2 Kräne waren direkt vor dem Fenster. ein Höllenlärm! An schlafen war nicht zu denken. Auf die Frage an der Rezeption beim einchecken was hier passiert, war die Reaktion nur ein Schulterzucken.
Man hätte vorab informiert werden können, dass Bauarbeiten direkt an der Fassade sein werden.
Frühstück im Keller
Fleckiges Bettlaken

2026-09-09 • via Nuitee
F
Flor de Maria • solo_traveller • it
7
Pros:

Personale molto accogliente, la camera era grande spaziosa e molto pulito, anche per la collazione sia che i dolci e salati eranno molto buoni e la posizione molto collegato ai bus e metro. Mi ha piaciuto moltissimo

Cons:

Lo unico che non mi ha piaciuto e che la camera che ha toccato a me nel bagno non c'era una finestra.

2026-09-08 • via Nuitee
E
Emma • couple • gb
8
2026-09-05 • via Nuitee
M
Marco • solo_traveller • it
4
Pros:

Ottima la posizione.

Cons:

Diciamo che la struttura e cosi' cosi' per un 4 stelle le camere sono da rivedere per quanto riguarda la mia che ho preso un matrimoniale superior
1 le luci della testata letto non funzionavano dovevo alzarmi ogni volta e andare alla porta d'ingresso per accendere.. il condizionatore non funzionava benissimo 3 dal bagno usciva un brutto odore sopratutto dalla doccia..

2026-09-04 • via Nuitee
J
Jolanta • solo_traveller • pl
8
2026-09-02 • via Nuitee
F
Federica • couple • it
8
Pros:

posizione per prendere l'alibus per l'aeroporto e vicinanza a metro e stazione

Cons:

il check out era molto presto e sebbene avessi la colazione inclusa e abbia chiesto il giorno precedente di avere qualcosa per il viaggio mi è stato risposto che non era possibile. Credo che un 4* debba prevedere un piccolo sacchetto, se non lo vogliono fare a tutti almeno a chi chiede

2026-09-01 • via Nuitee
P
Petra • couple • cz
7
2026-08-31 • via Nuitee
E
Emma • couple • gb
8
Ok for 1 night stay
Pros:

Friendly staff, clean room.

Cons:

Dining area seemed very cramped
No Iron in the room

2026-08-31 • via Nuitee
J
Jo • couple • gb
9
Great for a night in Baples
Pros:

Room was lovely
Enjoyed the bath in the room.
Great size TV

Cons:

There was quite a lot of dust in the room on the surfaces.
Breakfast was good

2026-08-30 • via Nuitee
P
Patrick • solo_traveller • fr
9
2026-08-30 • via Nuitee
L
Loper • solo_traveller • ee
3
2026-08-27 • via Nuitee