Novotel Living Almaty Jetisu

Hotels
•
Novotel
8.9 (430 reviews)
Abylai Khan Avenue 55 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Poor cleanliness in some areas
Limited amenities

Categories

Cleanliness
7.98
Several reviews indicate poor cleanliness, with specific mentions of unacceptable conditions.
Service
9.95
Positive mentions of front desk staff and helpfulness, showing overall high service standards.
Location
8.99
Described as fantastic with accessibility to city attractions, though slightly away from main buzz.
Room Quality
8.44
Rooms were generally comfortable, but several reviews mentioned size issues, especially for families.
Amenities
8.97
Amenities received positive comments, though some facilities were limited.
Value for Money
9.43
Good value indicated in several reviews, with quality rated highly relative to price.
Food and Beverage
8.48
Mixed reviews on breakfast quality; some were satisfied while others found room for improvement.
Overall Experience
8.95
Overall, a pleasing stay with positive highlights outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:27

Property Description

Luxurious Accommodation with Stunning City Views

Novotel Living Almaty Jetisu offers a blend of luxury and convenience, located just 1.2 km from Almaty 2 Train Station. Guests can indulge in the fitness centre, enjoy free private parking, and dine at the on-site restaurant. The hotel boasts air-conditioned rooms with modern amenities such as a coffee machine, flat-screen TV, and a private bathroom with a shower.

Relaxation and Convenience at Your Fingertips

Guests can unwind in the sauna, take advantage of the 24-hour front desk, and stay connected with free WiFi throughout the property. Wake up to a delicious buffet or continental breakfast before exploring nearby attractions like Almaty Central Mosque and Ascension Cathedral.

Unbeatable Location and Exceptional Service

Conveniently situated near major points of interest and the airport, Novotel Living Almaty Jetisu ensures a memorable stay with airport transfers, room service, and cozy bed linens. Book now for a luxurious getaway in Almaty!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 430 reviews
Cleanliness: 7.98
Service: 9.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 8.48
Overall Experience: 8.95
P
Patricia • family_with_children • de
9
Pros:

Neues Haus mit komfortablen Apartments und tollen Restaurants direkt im Haus. Das Frühstücksbuffet lässt keine Wünsche offen und das Personal ist immer freundlich und hilfsbereit.

Cons:

Ein Punkt wofür das Hotel nichts kann sind große Gästegruppen insbesondere aus Indien, die sich teilweise nicht angemessen verhalten - z.B. beim Frühstück. Das kann leicht stören, dennoch würde ich das Hotel uneingeschränkt empfehlen.

2026-05-19 • via Nuitee
Сатыбалдыкызы • solo_traveller • kz
10
2026-05-19 • via Nuitee
A
Aakash • solo_traveller • in
1
2026-05-18 • via Nuitee
M
Majit • solo_traveller • kz
10
2026-05-16 • via Nuitee
N
Natalia • couple • uz
7
Обновить ремонт в номерах
Cons:

Старая сантехника

2026-05-10 • via Nuitee
V
Viktoriya • extended_group • ru
10
2026-05-09 • via Nuitee
E
Elena • solo_traveller • nl
8
2026-05-09 • via Nuitee
U
Umid • solo_traveller • uz
10
2026-05-06 • via Nuitee
G
Galina • solo_traveller • kz
9
Pros:

местоположение, дружелюбный персонал, хорошие завтраки

Cons:

питьевая вода в куллере на этаже

2026-05-01 • via Nuitee
D
Daneks • solo_traveller • lv
9
Pros:

Atrašanās vieta lieliska, tīrs, plašs numurs! Komumā ļoti laba viesnīca! Skaista viesnīcas priekšpuse

Cons:

Neiesaku nodot veļu mazgāšanai, pilnīgi nav atbildības sajūta un nekvalitatīvs darbs! Brokastis ļoti vājā līmenī un bezgaisa telpā( āra terase rīta posmā netiek izmantota, bet tur varētu lieliski brokastot skaistā vidē un svaigā gaisā).

2026-05-01 • via Nuitee
V
Venera • family_with_children • kg
10
Pros:

Останавливаюсь здесь часто отель прекрасен вовсем сотрудники всегда вежливые завтраки разнообразные вкусные номера чистые расположения топ очень люблю этот отель 🥰

2026-04-29 • via Nuitee
O
OmirosO • solo_traveller • cy
10
2026-04-28 • via Nuitee
G
Galiya • solo_traveller • kz
9
Pros:

Вме понравилось, и комната, и сервис, и то что много разных мест в поблизости от гостиницы, ресторан, кафе тары и везде все вкусно. Завтрак и т.д.

2026-04-26 • via Nuitee
A
Atilla • couple • tr
10
2026-04-25 • via Nuitee
N
nasser • couple • qa
9
ممتاز وقريب من كل شي
2026-04-23 • via Nuitee
G
Gabdualiyev • solo_traveller • kz
9
2026-04-16 • via Nuitee
Y
Yekaterina • family_with_children • kz
8
Good location if you need to be in the old part of the city. Linebrew restaurant is good. Apartments are good for famili
Pros:

Location

Cons:

Rooms requires renovation

2026-04-14 • via Nuitee
Z
ZHARKYNBEK • couple • kz
10
2026-04-12 • via Nuitee
R
Rustamdjan • solo_traveller • de
8
2026-04-12 • via Nuitee
Салтанат • family_with_children • kz
10
хотелось бы отметить профиссионализм персонала на ресепшн Арайлым и Мидина! очень быстро сделали апгрейт номера! так же
Pros:

удобство расположения, комфорт, вежливый персонал

2026-04-05 • via Nuitee