Ruby Claire Hotel Geneva by IHG

Hotels
8.5 (7997 reviews)
EntréE Par Le Passage Malbuisson , Geneva , CH
+41 22 512 03 10

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Very clean rooms
Excellent breakfast
Comfortable beds
Friendly and helpful staff
Cozy 7/F bar
No-fuss, elegant hotel
Easy access to transport/parking
Cons:
Extra charge for second guest breakfast
Small room sizes
No in-room coffee maker or mini-fridge
Limited/incompatible power outlets
Occasional rooftop/music noise
Glass bathroom with limited privacy
Hairdryer/power reliability issues
Exposed ceilings/unfinished finishes in some areas

Categories

Cleanliness
9
Multiple reviews repeatedly praise very clean and impeccably maintained rooms and public areas; cleanliness is a clear strength.
Service
8.8
Staff described as friendly and helpful in several reviews, though there were isolated service issues (e.g., handling of hairdryer/power problem); overall service is strong.
Location
9.5
Consistently highlighted as central and ideal for sightseeing, opposite parking and near transport; location is an outstanding positive.
Room Quality
7
Mixed comments: rooms are described as elegant and comfortable by some but also very small, cold at times, with design trade-offs (glass bathroom, limited privacy) and exposed finishes in some areas.
Amenities
7.8
Good on-site amenities like a cozy 7/F bar are noted, but guests report missing in-room basics (no coffee maker, no mini-fridge), limited plug types, no in-room phone and occasional rooftop noise affecting stay.
Value for Money
7.5
Generally positive stay reports but some negative value signals (extra charge for second guest breakfast, small rooms vs expectations) lead to a slightly reduced value rating.
Food and Beverage
9
Breakfast is repeatedly praised as excellent, varied and of high quality; bar food and drinks also received positive mentions.
Overall Experience
9.4
Overall sentiment is very positive: central location, clean and comfortable rooms, friendly staff and great breakfast produce a strong overall experience despite some room/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Prime Location in Geneva
Located in the heart of Geneva, Ruby Claire Hotel Geneva offers convenient access to key attractions such as United Nations Geneva and Jet d'Eau.

Comfortable and Well-Equipped Rooms
Experience a comfortable stay in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and a private bathroom with a shower.

Delicious Breakfast and Multilingual Staff
Start your day with a delicious breakfast buffet including continental and vegetarian options. Our friendly staff, fluent in English and French, are available around the clock to assist you.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Ruby Claire Hotel Geneva now!

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 7997 reviews
Cleanliness: 9
Service: 8.8
Location: 9.5
Room Quality: 7
Amenities: 7.8
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 9.4
M
Martina • solo_traveller • ch
8
Pros:

24h Rooftop-Bar ist mega gemütlich und das Personal total freundlich und hilfsbereit.

Cons:

Das Zimmer war für den Preis recht klein und eng.

2026-11-07 • via Nuitee
L
Laurent • couple • ch
10
Pros:

L’emplacement, le calme, le bar et son rooftop

2026-11-07 • via Nuitee
M
Menu • solo_traveller • ch
8
2026-11-06 • via Nuitee
S
Sylvie • couple • ch
8
2026-11-06 • via Nuitee
B
Boris • solo_traveller • pt
8
Cons:

pas de commode ou penderie pour ranger son linge, c'est assez surprenant !

2026-11-06 • via Nuitee
M
Menu • solo_traveller • ch
8
2026-11-06 • via Nuitee
J
Jay • couple • gb
10
I shall return
Pros:

Location and a cool vibe

Cons:

Furniture is uncomfortable

2026-11-06 • via Nuitee
E
Emmanuel • solo_traveller • fr
8
2026-11-06 • via Nuitee
A
Ariana • couple • ch
9
Pros:

Lage und Rooftop

Cons:

Schade, dass das Frühstück in diesem Preis nicht inklusiv war. Das Zimmer war hübsch aber etwas klein

2026-11-05 • via Nuitee
M
magali • couple • ch
10
Week-end à Genève
Pros:

Établissement très bien situé !! Magnifique bar au roof top avec un personnel au top!!

Cons:

Rien

2026-11-05 • via Nuitee
R
Romana • couple • sk
10
2026-11-05 • via Nuitee
C
Carmen • solo_traveller • ro
10
2026-11-04 • via Nuitee
M
marco • couple • it
8
2026-11-04 • via Nuitee
M
Maria victoria • couple • ar
10
Buenissima
Pros:

Todo ubicación decoración personal y huéspedes

Cons:

Cochera complicada

2026-11-03 • via Nuitee
L
Linlin • extended_group • cn
9
2026-11-03 • via Nuitee
G
Gioia • solo_traveller • mc
8
The hotel is well located with restaurants and shops close by and the room was well cleaned
Pros:

I appreciate the hotel position , it’s close to the main commercial street. The room was very quiet. The pressure of the water in the shower was top.

Cons:

Nothing

2026-11-03 • via Nuitee
G
Gill • solo_traveller • gb
9
Great central location, modern and friendly hotel with excellent breakfast.
Pros:

Great central location by the lake and transport links. Modern friendly hotel, nicely designed rooms and excellent breakfast.

Cons:

Difficult to find initially as it is in the middle of a shopping block and not on a specific road. Would have been helpful if location instructions were provided in advance.
Did not have a fridge or tea and coffee facilities in each room.
A 'Galley' room was available on each floor with tea and coffee making facilities.

2026-11-03 • via Nuitee
O
Olga • couple • ua
8
Cons:

При заказе гостиницы на букинге было указано, что есть паркинг, крытый паркинг. И при заказе мы указали, что нам нужен паркинг - мы едем на машине. Однако по приезду выяснилось, что подразумевался крытый городской паркинг недалеко от отеля. Подъезд к отелю не самый удобный, от него к паркингу тем более.

2026-11-03 • via Nuitee
N
Nestor • couple • es
9
Fantástico
Pros:

Ubicación, comodidad, trato del personal

Cons:

Desayuno caro

2026-11-02 • via Nuitee
A
Antigoni • couple • gr
8
Εξαιρετική τοποθεσία. Καλή σχέση ποιότητας τιμής.
Pros:

Η τοποθεσία του ξενοδοχείου ήταν εξαιρετική. Ακριβώς μέσα στο εμπορικό κέντρο και διπλά στην παλιά πόλη. Κυριολεκτικά ιδανική. Η 24ωρη reception ήταν πολύ βοηθητική. Πολύ χρήσιμο ότι μπορέσαμε να αφήσουμε εκεί τις βαλίτσες μας μετά το checkout, οι οποίες αποθηκεύτηκαν σε συγκεκριμένο χώρο και έλαβαν ταμπελάκια με αριθμούς (ενώ εμείς λάβαμε τα αντίστοιχα αποκόμματα). Η μέθοδος αυτή μας δημιούργησε την αίσθηση ασφάλειας.
Καλή σχέση ποιότητας τιμής, ειδικά για την τοποθεσία του και τα δεδομένα της Γενεύης.

Cons:

Οι διάδρομοι ήταν λίγο σκοτεινοί, χωρίς όμως να αισθάνεσαι φόβο.
Ιδιαίτερη διαρρύθμιση δωματίου, θα προτιμούσαμε μία πιο παραδοσιακή διαρρύθμιση μπάνιου.
Το προσωπικό δεν μας ανέφερε κατά το check in την δυνατότητα δωρεάν χρήσης των ΜΜΜ, παρά μόνο όταν το ζητήσαμε εμείς αρκετά αργότερα από την άφιξη μας.

2026-11-02 • via Nuitee