QT Newcastle

Hotels
QT
9.2 (2933 reviews)
185 Hunter Street , Newcastle , au

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Service inconsistency
Issues with cleanliness
Food service speed

Categories

Cleanliness
8.65
Bathroom needed a deep clean, but overall clean hotel.
Service
9.99
Staff is friendly and helpful, although some service issues were mentioned.
Location
9.66
Great location for exploring Newcastle; close to harbour and beach.
Room Quality
9.11
Rooms are described as designer and immaculate overall.
Amenities
9.14
Features include rooftop bar, valet parking, and good restaurant.
Value for Money
8.6
Some comments on being overpriced but overall satisfied.
Food and Beverage
8.65
Food was delicious, but service was slow at times.
Overall Experience
9.82
Overall a great stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:20

Property Description

Luxurious Accommodation
QT Newcastle, a 5-star hotel in Newcastle, offers a premium stay just 1.2 km from the renowned Newcastle Beach. Each room features elegant decor, modern amenities like a flat-screen TV, and some even boast stunning city views.

Dining Experience
Indulge in exquisite dining options at the hotel's restaurant and bar, where you can savor an à la carte, vegetarian, or vegan breakfast. The culinary experience at QT Newcastle is sure to delight your taste buds and elevate your stay.

Convenient Amenities
Enjoy the convenience of private parking, free WiFi, room service, and a 24-hour front desk during your stay. With proximity to attractions like Nobbys Beach and Stockton Beach, QT Newcastle is the perfect choice for a luxurious getaway.

To experience luxury and comfort at its best, book your stay at QT Newcastle now.

Important information:

Please note : Payments made with a credit card will incur a surcharge of 1.5%Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 2933 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.11
Amenities: 9.14
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 9.82
R
Rommel couple au
9
Visually nice colour scheme
Pros:

Good location

Cons:

Too much visible alcohol

2026-07-25 via Nuitee
M
Matthew solo_traveller au
10
2026-07-25 via Nuitee
V
Vincenzo couple it
6
Mai più, pessima esperienza
Pros:

Pulizia, camera grande, ottima posizione, hotel nuovo, bel arredamento, buona colazione

Cons:

Lo staff, non parla altro che inglese, per un hotel a 5* non è accettabile. Al Check in ho chiesto di parlare lentamente ma non sono stato preso in considerazione. Ho dovuto ripetere la mia richiesta 2 volte. Lo staff non è gentile! Dopo essere stato in ben 10 hotel a 5* in Australia nell’ultimo mese è la prima volta che mi capita una esperienza pessima come questa. Inoltre l’hotel non offre acqua liscia in bottiglia gratuita! Scandaloso…. Il prezzo dell’acqua è di 12 dollari australiani. Vergognoso

2026-07-24 via Nuitee
D
Dilshar Ahmed couple au
9
Excelllent. Thoroughly enjoyed the stay
Cons:

Little dusty, probably as the windows dont open.

2026-07-24 via Nuitee
S
Stuart couple au
8
Loved our stay
Pros:

Location and design are excellent

Cons:

Small rooms

2026-07-24 via Nuitee
M
Meredith couple au
9
We will return
Pros:

*Location was great.
*Very welcoming, friendly, helpful staff
* Bed was king size and very comfortable with very crisp white linen
* Quirky styling , great modern design, clean and well presented
*T2 tea available in room
* bathroom was spacious, clean, modern with luxury soaps and lotions

Cons:

*Although food was good, I thought it was on the pricey side.
*A bin in the bathroom would have been useful.
*To park car overnight also had a decent price tag.
* Our visit was very brief

2026-07-24 via Nuitee
S
Stacey couple au
10
Pros:

Location and friendly staff

2026-07-23 via Nuitee
S
Scott couple au
8
2026-07-23 via Nuitee
C
Carrick couple au
6
Great location & clean hotel but not very accessible
Pros:

Modern & good facilities

Cons:

Parking 🅿️ was very difficult & expensive

2026-07-22 via Nuitee
M
Matthew solo_traveller au
10
Pros:

Loved everything. Officially my favourite hotel. Have stayed a few times now. The corner suite is incredible. Staff easily accommodated our request to stay 3 more nights. Accessible room my friend stayed in was awesome as well.

Cons:

Nothing

2026-07-22 via Nuitee
A
ALAN solo_traveller pe
8
Pros:

Location

Cons:

Didn’t like much the style and decoration. The rooms where too black, red, with metal cabinets. I prefer more cozy places

2026-07-22 via Nuitee
K
Karla couple au
4
2026-07-21 via Nuitee
J
JARANYA family_with_children au
10
Great
Pros:

Nice hotel on great location

Cons:

No complaints

2026-07-21 via Nuitee
A
Ashley couple au
10
2026-07-21 via Nuitee
L
Les couple au
6
Disappointing
Pros:

QT Newcastle was in a great spot — close to cafes, restaurants, and just a short walk to the foreshore. It made it really easy to grab food, coffee, or head down to the water without needing to drive.

Cons:

The compliments for QT Newcastle end with its location. Yes, it was great being close to cafes, restaurants and the foreshore, but the staff completely ruined the experience.
We arrived by car and did the normal thing — asked at reception if there was any parking available. Instead of clear directions, we were told to park in the Woolworths car park. When we got there, there were no spaces at all. We then had to drive around the block, already frustrated, before contacting the hotel again.
The second time, the staff gave us vague and confusing directions to alternative parking that turned out to be wrong. There was no real effort to help or make sure we understood where to go. What should have been a simple arrival turned into almost two hours of driving around and trying to sort out parking ourselves.
By the time we finally managed to park and walk back to the hotel, we were tired and annoyed. When we got to reception, the staff were chatting among themselves and treated us like an afterthought. There was no proper welcome, no apology for the parking mess, and no clear directions about where to go next, how to find the elevator or get to our room.
For a hotel that markets itself as high‑end and design‑focused, the service felt unprofessional and careless. The location is great, but the way the staff handled basic things like parking and check‑in means we will not be staying here again and would not recommend it to others.

2026-07-20 via Nuitee
I
Ian couple au
9
Birthday celebrations at the QT
Pros:

Love the QT quirkiness, a fabulous location (except for parking), beautiful rooms

Cons:

We upgraded the room but didn’t see the added value.

2026-07-19 via Nuitee
L
Lindle solo_traveller au
10
2026-07-19 via Nuitee
F
Ford couple au
10
2026-07-19 via Nuitee
H
Hope solo_traveller au
10
2026-07-18 via Nuitee
R
Rebecca couple au
10
Pros:

All staff were fantastic

2026-07-18 via Nuitee