Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Dirty bathrooms
Noisy rooms
Limited breakfast options
Inconsistent service

Categories

Cleanliness
8.84
Multiple reviews indicated very low cleanliness, especially concerning dirty bathrooms and inadequate hygiene.
Service
10
Generally attentive and friendly staff but some noted issues with communication and responsiveness.
Location
10
Well-regarded location with convenient access to commercial areas.
Room Quality
9.81
Some rooms had issues with sound insulation, but overall stated conditions as comfortable.
Amenities
9.85
Amenities varied, some guests enjoyed the activities, but others noted needed improvements.
Value for Money
10
Considered a good price for the value provided, despite some drawbacks.
Food and Beverage
8.3
Breakfast received negative feedback, lacking variety and quality.
Overall Experience
10
Overall positive experience, highlighted by comfortable stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:02

Property Description

Luxurious Adults-Only Accommodation
UMA Suites Chia in Chía offers a sophisticated stay for adults, featuring a fitness centre, shared lounge, and terrace. The property's strategic location provides easy access to key attractions such as Unicentro Shopping Mall, El Campin Stadium, and Corferias International Exhibition Center.

Modern Amenities and Activities
Guests can enjoy a range of amenities including a 24-hour front desk, airport transfers, tour desk, and complimentary WiFi. The well-appointed rooms are equipped with a desk, flat-screen TV, private bathroom, and essential linens. Additionally, guests can unwind with recreational activities like billiards, table tennis, and darts.

Convenient Location and Nearby Attractions
Situated near Bolivar Square and Luis Angel Arango Library, UMA Suites Chia offers proximity to cultural landmarks. With El Dorado International Airport just a short drive away, guests can easily access the hotel for a seamless stay.

Book your stay at UMA Suites Chia for a memorable and relaxing experience.

Important information:

Please note that dollars are not accepted for payment at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 928 reviews
Cleanliness: 8.84
Service: 10
Location: 10
Room Quality: 9.81
Amenities: 9.85
Value for Money: 10
Food and Beverage: 8.3
Overall Experience: 10
I
Ivonne couple co
6
Hay mejores opciones
Pros:

Ubicación

Cons:

Colchón, muy duro. Desayuno, muy normal, el pan no estaba fresco. Habitación muy estrecha.

2026-06-18 via Nuitee
N
Natalia solo_traveller co
10
2026-06-13 via Nuitee
E
Erick couple co
8
2026-06-12 via Nuitee
M
Maria extended_group ve
10
2026-06-10 via Nuitee
J
Julian solo_traveller ca
1
2026-06-09 via Nuitee
B
Barbara solo_traveller pl
9
2026-06-06 via Nuitee
G
Garcia solo_traveller co
10
Un muy buen lugar
Pros:

En general todo

Cons:

La verdad todo fue muy bueno

2026-06-04 via Nuitee
J
Jose solo_traveller co
7
2026-06-01 via Nuitee
O
Ochoa Isaza couple co
7
Pros:

El personal es muy amable en recepción y el aseo que hace es bueno

Cons:

Me tocó una habitación con humedad y mucho ruido

2026-05-31 via Nuitee
W
Wilmer couple co
9
2026-05-23 via Nuitee
E
Erick solo_traveller co
8
2026-05-22 via Nuitee
M
MIGUEL ANGEL solo_traveller co
10
2026-05-21 via Nuitee
M
Margaret solo_traveller gb
3
Poor and noisy stay
Pros:

Particular helpful and friendly staff - Alejandra on reception and the breakfast staff especially Pablo cooking the eggs.

Cons:

I don’t leave a lot of reviews especially negative and had also shared all of the below with staff during my stay. I’m so surprised this property has the rating it has. I had such a poor experience. Firstly noise - I was in room 301 and was disturbed my whole stay by the loud pinging of the elevator which beeps whenever it passes each floor (not only when it opens at that floor), it’s like torture. Secondly drainage - my room was a disability access room allegedly. The shower got water everywhere - not only the bathroom but the bedroom too. It didn’t drain at all and the floor was soaking and slippy (see pics). This seems dangerous and irresponsible for a disabled access room - there was definitely an issue with the drains. I told reception about both issues after 1 night & they said they’d contact the manager to ask if I could move room. This was 6am on the day and I didn’t hear anything all day - when I returned at 10pm there was no note/reference to my issues and I was told the hotel is full. At least the cleaning staff had cleaned the shower water but of course it happened again on day 2. Small things like my room had no TV remote control, no small towel or water on day 2, and if you want to use a hairdryer you need to ask reception and leave your passport!? Breakfast is basic. As others have said this is really a student accommodation with some extra rooms. I stayed at the Ibis nearby before this and had such a better experience for similar price (but was full this time) so would recommend you skip Uma and do the same.

2026-05-18 via Nuitee
M
Mayo81 couple co
8
2026-05-12 via Nuitee
D
David couple co
10
2026-05-10 via Nuitee
E
Eduardo couple es
10
2026-04-29 via Nuitee
M
Mario solo_traveller co
8
Hotel bueno; concepto moderno
Pros:

Es un sitio moderno con un concepto agradable

Cons:

Pueden tener mejor mantenimiento de sus instalaciones y el
Desayuno puede ser mejor

2026-04-29 via Nuitee
M
Marcela couple co
5
Pros:

La ubicación y el espacio, son grandes las habitaciones

Cons:

El ruido, hay bastante ruido de las personas dentro y fuera del lugar se escucha mucho y muy duro inclusive en un momento se hicieron frente a la puerta unas personas sobre las 2 am y el ruido era bastante molesto y luego sobre las 5:30 -6 igual bastante ruido

Adicional la habitación es demasiada caliente

2026-04-27 via Nuitee
A
Alejandro solo_traveller cl
6
Pros:

Precio

Cons:

Mucho ruido
No tenían secador de pelo

2026-04-27 via Nuitee
M
Manuela couple co
5
2026-04-21 via Nuitee