Castillo Rojo Hotel Istanbul

Hotels
8.2 (1307 reviews)
Şehsuvar Bey Mah. Arapzade Ahmet Sok. No:35/A Kumkapı Fatih , Istanbul , TR

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Breakfast options limited
Noise issues reported

Categories

Cleanliness
7.98
Multiple reviews mention clean rooms and well-organized spaces but some comments indicate room issues, particularly with noise.
Service
8.65
Numerous comments highlight the staff's friendliness and helpfulness, creating a very positive impression.
Location
8.49
The location is frequently noted as convenient for exploring the city, making it a strong asset for guests.
Room Quality
8.14
Generally comfortable and charming rooms mentioned, although some reviews hinted at noise issues.
Amenities
7.97
Basic amenities were available, but there were some concerns regarding the breakfast options.
Value for Money
8.13
Overall perceived as a good value, but some guests felt the breakfast did not justify the cost.
Food and Beverage
7.78
While breakfasts were generally considered good, there were notable complaints about the quality and variety.
Overall Experience
8.45
Overwhelmingly positive sentiments expressed about the overall stay and experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:53

Property Description

Luxurious Accommodation
Experience 4-star luxury at Castillo Rojo Hotel Istanbul, just a stone's throw away from iconic landmarks such as the Blue Mosque and Topkapi Palace. Indulge in air-conditioned rooms with modern amenities and picturesque garden views, ensuring a comfortable stay.

Convenient Facilities
Benefit from a range of services including a 24-hour front desk, airport transfers, and free WiFi. Start your day with a buffet or halal breakfast and explore Istanbul with ease by arranging day trips at the tour desk. Let our ironing service take care of your clothes while you relax and unwind.

Prime Location
Located near popular attractions like Hagia Sophia and the Basilica Cistern, Castillo Rojo Hotel Istanbul offers the perfect blend of convenience and comfort for your Istanbul getaway. Book now and elevate your travel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1307 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.49
Room Quality: 8.14
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 7.78
Overall Experience: 8.45
A
Andrei-Catalin • couple • ro
9
2026-09-19 • via Nuitee
M
Miroslava • couple • es
10
2026-09-19 • via Nuitee
A
Aisha • solo_traveller • in
10
2026-09-17 • via Nuitee
Z
Zeciri • family_with_children • us
4
Pros:

The staff was nice.

Cons:

The breakfast was stale and the eating areas dirty. The rooms were not as clean, the sheets had holes in them and the restroom was rusty and not clean. Lastly, the location after 6 PM was not accessible via car and this affected our stay terribly, that was not disclosed in the ad.

2026-09-16 • via Nuitee
D
Dhouha • couple • fr
6
2026-09-13 • via Nuitee
N
Nadia • solo_traveller • bg
10
Pros:

The location it is the heart of old town.

2026-09-12 • via Nuitee
A
Albert • couple • kz
8
Pros:

Хорошие завтраки.

2026-09-12 • via Nuitee
A
Augustinas Edvardas • solo_traveller • lt
8
2026-09-11 • via Nuitee
A
Andrei Radu • solo_traveller • ro
10
2026-09-10 • via Nuitee
Z
Zahra • couple • be
8
La localisation, le service à la clientèle, le personnel sont les points for de cet établissement. Le ménage était fait
Pros:

L’accueil. Les réceptionnistes étaient particulièrement attentifs et répondaient spontanément à nos demandes. Leurs conseils étaient très utiles et pertinents. Tout particulièrement le réceptionniste de nuit, très sympathique et respectueux.
Le ménage est fait tout les jours
L’eau et le thé disponible gratuitement tout les jours.

Cons:

Les équipements un plutôt basique et La literie moyennement confortable.
Les chats au petit déjeuner pour les personnes qui sont allergique ça pourrait être un soucis

2026-09-05 • via Nuitee
A
adib • family_with_children • be
9
Pros:

De receptioniste heel lief was aardig en behulpzaam.De kamer was schoon en werd dagelijks schoongemaakt.

Cons:

Ik heb niets negatiefs opgemerkt; ik vond alles leuk.

2026-09-03 • via Nuitee
F
Ferhat • family_with_children • de
10
2026-09-01 • via Nuitee
K
Kirova • solo_traveller • bg
10
2026-08-30 • via Nuitee
A
Adriana • family_with_children • pl
3
Cons:

room in a bad shape, reality totally different from pictures

2026-08-30 • via Nuitee
L
Lacramioara • family_with_children • es
3
Dezamagitor
Pros:

Personalul foarte amabil.

Cons:

Altceva ni se prezintă în fotografii și altceva este în realitate. Dezamăgitor. Personalul în schimb, este foarte amabil.

2026-08-29 • via Nuitee
J
Jordann • solo_traveller • br
10
Pros:

I would especially like to thank Adem and Berat. They were incredibly attentive, kind, and polite, and they helped me several times. Since I don’t speak Turkish, they were always there to help me whenever I needed it. The hospitality was truly amazing.

I highly recommend this place. You can walk to many of the main attractions and places, and there is also a metro station very close by. The room is small but very clean.

Overall, it was a very special experience, and I’m really grateful for everything!

2026-08-28 • via Nuitee
I
Ionela • solo_traveller • ro
1
Pros:

Nimic

Cons:

Foarte mare mizerie, totul vechi si murdar, lenjerie patata. Am cerut camera cu pat matrimonial si am primit camera cu 2 paturi.Camera extrem de mica , geamul foarte mic unde nu patrunde lumina.Mancarea nota 1!
Deci.....NU ACEST HOTEL!

2026-08-27 • via Nuitee
T
Tarek • solo_traveller • nl
6
Pros:

Het personeel is heel erg vriendelijk!

Cons:

Het is wel een locatie met drukke weg buiten. Ook de badkamer was niet heel goed.

2026-08-26 • via Nuitee
Q
Qussai • solo_traveller • ae
8
Good value for money
Pros:

The location, comfort, and most importantly, the friendliness of the staff. They were very helpful during our stay, especially Berat, he was very professional and helpful. Would recommend staying at this hotel.

Cons:

Improvements can be done regarding the breakfast, some renovations, and slight extra care towards cleanliness. However, they were not that bad, honestly, overall, it was a good value for money.

2026-08-24 • via Nuitee
R
Rudolf • solo_traveller • hu
10
2026-08-23 • via Nuitee