The Erzurum Hotel

Hotels
9.8 (607 reviews)
Yunusemre mah İbrahim Polat Cad Palandöken No 53 , Erzurum , tr

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Nice breakfast
Cons:
Lack of air conditioning
Room comfort issues
High prices

Categories

Cleanliness
9.64
Some comments noted cleanliness positively, but issues with room conditions were mentioned.
Service
10
Consistently praised for friendly and helpful staff.
Location
10
Well-located between the city and ski mountains, appreciated in multiple reviews.
Room Quality
9.61
Mentioned as spacious and stylish, but issues with comfort and amenities noted.
Amenities
9.15
Amenities like ironing facilities and air conditioning were criticized or missing.
Value for Money
10
Mostly perceived positively, though some felt prices were high for what was offered.
Food and Beverage
10
Good breakfast mentioned in several reviews, but some had complaints.
Overall Experience
10
Generally high satisfaction but noted some disappointing aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:30

Property Description

Luxurious Accommodation
Experience comfort and convenience at The Erzurum Hotel, located just 5 km from Lala Mustafa Pasa Mosque. Each room is equipped with modern amenities including a TV, safety deposit box, and free WiFi, ensuring a relaxing stay.

Ski-to-Door Access
For ski enthusiasts, our 4-star hotel offers ski-to-door access and ski equipment hire, making it the perfect choice for a winter getaway. After a day on the slopes, unwind in our cozy rooms and enjoy a hot shower with complimentary toiletries.

Delicious Dining Options
Start your day right with a buffet breakfast at our restaurant, offering a variety of options including continental and vegetarian choices. Whether you're fueling up for a day of skiing or winding down after sightseeing, our dining options cater to all tastes.

Book your stay at The Erzurum Hotel now and indulge in a memorable experience filled with comfort and adventure.

Important information:

Please note the property does not serve alcohol.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 607 reviews
Cleanliness: 9.64
Service: 10
Location: 10
Room Quality: 9.61
Amenities: 9.15
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Siroos • couple • au
10
2026-06-13 • via Nuitee
M
Marijn • extended_group • nl
8
Iets te luxe voor ons, maar prima
Pros:

Zeer uitgebreid ontbijtbuffet

Cons:

Totaal nietszeggende, generieke achtergrondmuziek

2026-06-09 • via Nuitee
N
Naeim • extended_group • ir
10
2026-06-09 • via Nuitee
N
naif • extended_group • kw
9
شكرا من القلب للجميع وشكرا خاص للاخت يارين على لطفها وتعاملها الراقي
Pros:

الموقع والنظافة والتنوع بالافطار ووسع الغرف والديكورات والتعامل اللطيف من الجميع وخاصة من الاخت يارين وهو خياري الافضل بالمستقبل

Cons:

كل شئ جميل ولكن عدم وجود تكييف سوف يسبب ب ازعاج للنزلاء اذا كان هناك موجه حارة ونتمنى تركيب تكييف ليكون كل شئ جاهز للنزلاء ولكم الشكر

2026-06-09 • via Nuitee
R
Roger • solo_traveller • gb
10
Pros:

Very well presented, good rooms and food

Cons:

Too dark, no glasses in room

2026-06-06 • via Nuitee
H
Huray • couple • tr
8
2026-06-06 • via Nuitee
Сергей Ш. • solo_traveller • ru
10
Pros:

Отличный отель, расположен в стороне от города, перед горнолыжным курортом. Гигантская парковка, собственный ресторан, работающий до поздна (или вообще круглосуточно) с отличной европейско-турецкой кухней и неприлично низкими ценами. Все очень вкусно. Можно просто заехать на обед/ужин, без проживания. Принимают оплату картой Юнион пэй.
Останавливались 30 мая, ночью было около нуля и пошел снег, но в отеле работало отопление! Было тепло. Кондиционеров в отеле нет, т.к. он больше заточен под зимний горнолыжный сезон, но в этом районе высота около 2 км, летом не бывает жары.

2026-06-05 • via Nuitee
S
Satilmis • couple • fr
10
Sejour tres agreable
Pros:

Propre calme spacieux petit dejeuner super

2026-05-27 • via Nuitee
Y
Yeong cheol • couple • kr
8
Pros:

친절한 직원들, 깨끗한 시설,호텔앞에 주차할 수있어서 좋았습니다.

Cons:

고정된 샤워기 헤드.

2026-05-07 • via Nuitee
K
Katarzyna • couple • pl
10
2026-04-19 • via Nuitee
S
Saman • family_with_children • ir
8
Pros:

The hotel was very stylish and newly built, with an outstanding design that truly felt luxurious.
The staff were kind, friendly, and very professional.
The location was next to the mountains, offering a breathtaking and peaceful view.
Just keep in mind that having a car is essential, as access without one can be difficult.
The breakfast was excellent, with high quality and great variety.

2026-04-19 • via Nuitee
M
Mahsa • extended_group • it
9
2026-03-30 • via Nuitee
A
Andrei • family_with_children • sg
10
Excellent hotel, great value for money
Pros:

Traveled with family for a skiing holiday at the end of March. The hotel staff was extremely courteous and helpful throughout our stay. The hotel has a free shuttle to the ski center and it takes only 2-3 min to get there (since hotel location is relatively close to the slopes), you only need to call the reception and within a couple of minutes the driver will be waiting to pick you up. There is a ski room which helps storing the skiing equipment overnight. Breakfast buffet was excellent and hotel restaurant is open 24/7 (!). I would say that, overall, this hotel is a great value for money, will definitely return,

Cons:

None.

2026-03-28 • via Nuitee
Айдар Кайранбаев • solo_traveller • kz
10
2026-03-18 • via Nuitee
H
Hasanali • solo_traveller • be
10
2026-03-15 • via Nuitee
A
Anton • family_with_children • ae
10
2026-03-05 • via Nuitee
M
MIKHAIL • couple • ru
9
2026-03-03 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

Close to skiing, shuttle and breakfast.

Cons:

Na

2026-03-03 • via Nuitee
Y
Yasmeen • couple • kw
10
2026-02-26 • via Nuitee
F
Feyzanur • couple • de
10
2026-02-12 • via Nuitee