Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Varied food selection
Excellent service

Categories

Cleanliness
8.55
Standard quality for this hotel tier.
Service
9.05
Positive feedback on service quality, particularly from the second review.
Location
9.05
Excellent location right at the base of the ski slope.
Room Quality
8.55
Standard quality for this hotel tier.
Amenities
8.55
Facilities include a pool and SPA, satisfactory for guests.
Value for Money
8.55
Standard quality for this hotel tier.
Food and Beverage
8.55
Variety and quality of food are praised.
Overall Experience
8.75
Guests report an extraordinary stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:24

Property Description

Luxurious Accommodation
Radisson Blu Hotel, Mount Erciyes offers a luxurious stay with modern amenities including air conditioning, flat-screen TVs, and free WiFi. Guests can enjoy stunning mountain views from selected rooms and relax in comfort with premium bedding and toiletries.

Leisure and Wellness
Guests can unwind in the seasonal outdoor pool, fitness centre, sauna, and hot tub. The hotel also offers a kids' club for younger guests. For those seeking adventure, ski equipment hire is available for skiing and cycling enthusiasts.

Dining and Entertainment
Indulge in a variety of dining options at the on-site restaurant offering buffet, continental, and American breakfast each morning. Guests can also socialize in the bar or utilize the business centre for work needs.

Book your luxurious stay at Radisson Blu Hotel, Mount Erciyes for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, May 5, 2026 until Sun, Dec 20, 2026
Swimming pool: Closed from Tue, May 5, 2026 until Sun, Dec 20, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 117 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.75
L
Leyla • family_with_children • ae
8
Nice stay
Pros:

The property NEW.
Decent food
Fast wifi
Hot shower
Clean rooms
You can directly ski in-front of the hotel. Staff is friendly.

Cons:

The kids club entertaining is weak and closing so early.
The hotel management is based on calculating the single penny which makes you feel that you are actually in Kayseri. I didn’t feel the Turkish hospitality there.
It is the most expensive place for Renting ski equipments comparative to other hotels.
THERE IS NO LIFE GUARD IN THE POOL AREA AS ALL KIDS ARE THERE.

2026-04-06 • via Nuitee
N
NIKOLAY • couple • cz
10
2026-04-03 • via Nuitee
N
Natalia • couple • ru
4
2026-03-11 • via Nuitee
D
Dmitry • solo_traveller • by
9
2026-03-06 • via Nuitee
E
ece • extended_group • tr
2
Just disappointed
Pros:

Only outside pool

Cons:

Staff never helps. Everywhere is dirty . They don’t have any qualified staff all look like they just start working in a hotel and don’t know what to do. When you ask for help because we have 1 year old daughter with us even very easy things they rejected to do. In very difficult conditions bad weather we were alone.

2026-02-25 • via Nuitee
Y
Yürek • family_with_children • ch
10
Her detayı düşünülmüş, konforlu ve keyifli bir kayak tatili konaklaması.
Pros:

Erciyes tatilimiz boyunca otelinizde konaklamaktan büyük memnuniyet duyduk. Personelin güler yüzlü ve ilgili yaklaşımı, odaların temizliği ve genel konfor tatilimizi çok keyifli hale getirdi.

Kayak tatili için her detay özenle organize edilmiş, özellikle kayak imkânının otelin hemen önünde olması sayesinde son derece rahat ve keyifliydi.
Sunulan rahat ortam sayesinde çok huzurlu ve konforlu bir konaklama deneyimi yaşadım.

Güzel misafirperverliğiniz için teşekkür ederiz, tekrar gelmeyi umuyoruz.

2026-02-14 • via Nuitee
S
Serge • family_with_children • ru
10
Отель это превосходный подарок зимы нашим детям.
Pros:

Все удобно по логистике

Cons:

Было бы лучше, если бы было немного больше кафешек и детское кафе

2026-02-10 • via Nuitee
T
ttA239FM • Solo travel
2
Unpleasant Encounter Despite a Promising Hotel
Pros:

I would like to share a personal experience that I consider relevant for future guests.

I regularly visit this hotel during my ski holidays in Erciyes and have stayed here several times in the past. I usually make use of the lounge or restaurant during my afternoon ski break, which is precisely why I regret having to share this experience.

During my most recent holiday, january 2026, I was approached on the slope in front of the hotel by an employee of a ski company operating within the hotel. The manner of communication was, in my experience, threatening and intimidating, solely because I had chosen to purchase my ski equipment elsewhere. This created an unpleasant and unsafe feeling. Unfortunately, this also confirms other reviews mentioning unfriendly staff and communication in a menacing tone.

I understand that the hotel can sometimes be very busy and crowded, but this should never be a justification for unfriendly service or a disrespectful way of communicating with guests.

With regard to food and beverage service: the quality of the food and drinks was excellent, and I would like to explicitly acknowledge that. Unfortunately, the presentation and hygienic practices of the service staff did not match this level. For example, my dessert was left at the cashier in an unhygienic manner for approximately five minutes, after which it took a total of around fifteen minutes before it was finally served at my table.

In summary, the hotel has a great deal of potential and many strong points, particularly in terms of cuisine and location. However, the attitude of (some of) the staff and their manner of communication detract from the overall experience. I hope that management takes these signals seriously and implements improvements.

2026-02-08 • via Tripadvisor
E
eren • couple • tr
9
Genel anlamda çok beğendik özellikle restoranda Arslan Gümüş şefim inanılmaz yardımcı oldu ve mükemmel yemekler hazırlad
Pros:

Tesisin konumu mükemmeldi hemen pistlere ulaşım sağlanabiliyordu. Yemekler çok iyiydi otel çalışanları çok güler yüzlü ve hemen yardımınıza koşuyorlardı….

Cons:

Özellikle akşamları yemekle beraber alınan alkollü içkilerin fiyatlarini çok çok çok abartılı bulduk sanki alkol almamamız için düzenlenmiş bir fiyat listesi gibi geldi yurt dışından gelenler için bile çok fahiş fiyatlarlardı bir bira Avrupa’nın hiçbir yerinde 12 Euro’ya satılmıyor 70 Lik rakı viski Mcallen fiyatına veriyorlardı gerçekten insan kendini burada enayi gibi hissediyor Avrupa’da ve dünyada bir çok yeri gördükten sonra bu yapılanın çok ayıp olduğunu düşünüyoruz….

2026-01-30 • via Nuitee
B
bekirbilgev • Family
10
More than we expected
Pros:

New and clean rooms, lovely athmosphere, great value for money.

2026-01-23 • via Tripadvisor
I
Ismail • solo_traveller • gb
8
2026-01-21 • via Nuitee
L
LU JINSHENG • family_with_children • sa
10
2026-01-15 • via Nuitee
N
Natalia • family_with_children • ru
10
Замечательно !
Pros:

Уютный комфортный отель , лучший на этом курорте !
Не первый раз , есть с чем сравнивать .
Бассейн на улице с теплой соленой водой - как лучший массажист и антидепрессант вместе )))

Cons:

Слишком турецкая еда для такого уровня отеля . Отсутствие каши утром .

2026-01-10 • via Nuitee
N
Nadezda • couple • ru
4
Pros:

Отель свежий, номера комфортные, хороший спа. Персонал приятный, старается помочь по всем вопросам.

Cons:

Температура в номерах и местах общественного пользования очень высокая, невозможно ни спать, ни ужинать, ни переодеваться в лыжи. Регулировка температуры с пульта управления в номере невозможна. Завтрак и ужин - несъедобны. Оказывается, даже омлет может быть невкусным. Винная карта к ужину не предлагается, обслуживание только в баре.
После ночного снегопада в 9 утра центральный вход отеля не очищен от снега. Пробирались к такси с багажом через сугробы. Отель очень неряшливо и безвкусно декорирован к новогодним праздникам.

2026-01-10 • via Nuitee
S
sibel • family_with_children • nl
9
Geweldige Ski vakantie!
Pros:

Het was de derde keer dat wij hier verbleven voor onze skivakantie; het was opnieuw geweldig en wij komen zeker weer terug!

Cons:

De extra kosten die worden doorberekend vanuit het chalet en de skilounge moeten goed gecontroleerd worden om onnodige kosten te voorkomen.

2026-01-08 • via Nuitee
B
bliksem • couple • nl
10
2026-01-05 • via Nuitee
C
Celikagi • family_with_children • nl
10
2026-01-03 • via Nuitee
N
Natalie • family_with_children • cy
10
2026-01-03 • via Nuitee
S
Sabina • family_with_children • ro
10
Un sejur și un început de an extraordinar
Pros:

Amplasarea hotelului chiar la baza pârtiei de schi, centrul de închiriere echipamente de schi, mâncarea variată, facilitățile hotelului precum piscina și centrul SPA

2026-01-02 • via Nuitee
Y
Yara • couple • il
10
2025-12-28 • via Nuitee