Novotel Arica

Hotels
•
Novotel
9.2 (2504 reviews)
AV RAUL PEY CASADO 2690 , Arica , cl
+56 58 238 2800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Attentive service
Good food
Cons:
Noise from nearby discos
Cleaning could be improved

Categories

Cleanliness
8.34
There were mentions of poor cleaning standards in a few reviews.
Service
9.31
The staff was noted as attentive and friendly, particularly in reception and restaurant.
Location
9.85
The hotel is well-located near the beach and restaurants, appreciated by multiple reviewers.
Room Quality
9.3
Rooms are described as spacious, clean, and comfortable.
Amenities
9.33
Good amenities were mentioned, including well-equipped rooms and good breakfast.
Value for Money
8.79
The price was considered high for the location, but the experience was valued.
Food and Beverage
9.34
The restaurant and breakfast received positive remarks for quality.
Overall Experience
9.31
Overall a positive experience with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:40

Property Description

Luxurious Accommodation with Prime Location
Novotel Arica, located just 400 meters from Chinchorro Beach, offers a luxurious stay with top-notch amenities. The 4-star hotel boasts an outdoor pool, fitness center, and a shared lounge for guests to unwind.

Modern Comforts and Convenience
Each air-conditioned room at Novotel Arica is equipped with free WiFi, a flat-screen TV, and a safety deposit box. The hotel ensures a comfortable stay with cozy bed linen and fresh towels provided in all rooms.

Exceptional Dining and Service
Indulge in delectable Latin American cuisine at the hotel's restaurant or sip on refreshing cocktails at the bar. The multilingual staff is available 24/7 at the front desk to assist guests with any inquiries, ensuring a seamless and enjoyable stay.

Book your stay at Novotel Arica now for a perfect blend of luxury and convenience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2504 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.85
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.31
M
Maria Alicia • solo_traveller • cl
9
Pros:

Personal atento

Cons:

Pasillos sin ventilacion

2026-09-05 • via Nuitee
J
Juan • solo_traveller • cl
10
Pros:

TODO IMPECABLE. El café del desayuno un poco flojo no más. El resto muy notable!

2026-09-04 • via Nuitee
R
Rik • couple • nl
9
2026-09-04 • via Nuitee
C
Cristina • solo_traveller • cl
9
Pros:

La ubicación, comodidad e instalaciones

Cons:

Solo faltaba un poco de limpieza en piso , lo demás estaba muy limpio.

2026-09-04 • via Nuitee
A
Antonio Carlos • solo_traveller • br
10
2026-09-03 • via Nuitee
A
Antonio Carlos • solo_traveller • br
10
2026-09-03 • via Nuitee
C
Claudia • solo_traveller • cl
10
2026-09-02 • via Nuitee
L
Luis German • solo_traveller • pe
10
Muy buena
Pros:

Ambientes modernos, cómodos, personal muy amable
Buen restaurante

2026-09-02 • via Nuitee
J
JOSAN TREK • solo_traveller • es
8
Pros:

el desayuno

Cons:

La fiesta con música en la piscina en la noche en que llegamos y nos quitó el sueño

2026-09-02 • via Nuitee
C
Claudia • solo_traveller • cl
9
Demasiado rico! Cómodo y lo mejor la atención del equipo
Pros:

Todo!!! Díselo, espacios, bar y restaurant con muy linda vista y acogedores
Personal muy muy amable y atento

Cons:

Las cerámicas de mi baño tenían hongos en algunas junturas , dentro d la ducha

2026-09-02 • via Nuitee
A
andrea • extended_group • cl
9
Agradable
Pros:

La comida, el desayuno excelente

Cons:

El aseo de la habaitacion regular, además volví a las 5 pm y no estaba lista la habitación

2026-08-30 • via Nuitee
G
GIORGIO • couple • it
10
2026-08-27 • via Nuitee
S
Sabina • couple • it
10
2026-08-27 • via Nuitee
A
Andres • solo_traveller • cl
9
2026-08-26 • via Nuitee
L
Luis • couple • cl
10
Me sorprendió gratamente
Pros:

Las instalaciones de primer nivel

Cons:

La cercanía con el estadio

2026-08-26 • via Nuitee
G
gerardo • solo_traveller • cl
10
2026-08-25 • via Nuitee
J
Jose • solo_traveller • cl
8
Bien
Pros:

Moderno y acogedor

Cons:

El desayuno podria tener mayor variedad

2026-08-25 • via Nuitee
D
David • extended_group • cl
8
2026-08-22 • via Nuitee
J
Jose • solo_traveller • cl
8
Bien , pero podria haber sido mejor
Pros:

Moderno

Cons:

Habitación aspecto falta aseo prolijo
Jabon mano lavamanos vacio
Ducha salia el agua afuera
Sector restaurant muy climatizado y frio en la cena noche , desayuno debe mejorar en cuanto a variedad y cantidad de mesas para 2 personas

2026-08-21 • via Nuitee
G
Giovanna • couple • pe
8
Decepcionante
Pros:

Siempre me pareció un hotel muy cómodo y bueno pero esta vez me dieron una habitación a medio hacer, tuve que pedir varias cosas que faltaban.
Pienso que es por que llegue a las 7 pm y anuncié que salía a la 1.30 am, tal vez pensaron que no era necesario esmerarse mucho.

Cons:

La falta de cuidado en el arreglo de la habitación, que me dieran una a medio hacer

2026-08-20 • via Nuitee