Hotel Hacienda Cusco Centro Historico

Hotels
8.6 (4169 reviews)
Calle Nueva Alta 643 , Cusco , pe

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Noisy rooms
Issues with room amenities

Categories

Cleanliness
8.35
Rooms were cold and uncomfortable, overall impression of cleanliness not positive.
Service
9.35
Staff was incredibly friendly and accommodating.
Location
8.85
Centrally located, convenient for exploring the city.
Room Quality
7.85
Room was very warm and issues with the safe were reported.
Amenities
8.35
Basic amenities provided, but some were lacking such as a warm room.
Value for Money
9.35
Great value for the price, particularly for the service received.
Food and Beverage
7.85
Breakfast options were limited, with a lack of sweet choices.
Overall Experience
8.85
Overall a good stay with some drawbacks, but service and location were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:54

Property Description

Luxurious Accommodation

Hotel Hacienda Cusco Centro Historico offers a blend of comfort and style with its 4-star accommodation featuring modern amenities. The rooms are elegantly designed, equipped with a desk, flat-screen TV, and a safety deposit box for a relaxing stay.

Convenient Facilities

Enjoy the convenience of a 24-hour front desk, airport transfers, and room service at your disposal. The hotel also provides free WiFi throughout the property, ensuring you stay connected during your visit. Additionally, indulge in a buffet breakfast each morning to start your day off right.

Prime Location

Located in the heart of Cusco, this hotel is surrounded by popular attractions such as San Pedro Train Station and La Merced Church, offering guests easy access to explore the city. Book your stay at Hotel Hacienda Cusco Centro Historico for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

8.6
Based on 4169 reviews
Cleanliness: 8.35
Service: 9.35
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 7.85
Overall Experience: 8.85
S
Sabrina couple at
9
2026-06-20 via Nuitee
C
Carole solo_traveller fr
7
Pros:

Superficie de la chambre, deco de hotel, peopreté

Cons:

Chambre bruyante, personne au dej qui vient debarasser les assiettes et tasses au fur et mesure, pas eau dans la chambre: je p3nse que 1 petite bouteille serait la bien venue! ( et fontaine vide a acceuil ainsi que distributeur eau chaude). Donne impression que manque de personnel ..

2026-06-19 via Nuitee
A
Anastasiia couple de
7
Pros:

1. Good bathrooms

Cons:

Be aware of two things:
1. Most of the rooms have no street view windows. Only inside the hotel hall.
2. There are a lot of French people…

2026-06-19 via Nuitee
D
David couple us
10
Friendly employees
Pros:

Excellent, clean, new,

Cons:

Nothing

2026-06-19 via Nuitee
M
Massimiliano couple it
7
Ok
Pros:

Colazione ampia, stanze larghe e pulite

Cons:

La posizione è ok (10’ dalla piazza principale) ma la strada è un po losca (spesso ho visto persone ubriache svenire per strada o fare pipì sul marciapiede)
L’hotel è rumoroso: ai peruviani piace premere il clacson e le pareti sono di cartapesta
Alcune camere sono senza finestra e affacciano sull’atrio della colazione (come la prima stanza che ci hanno dato)
L’hotel è ok ma considerato tutto questo è un po caro

2026-06-18 via Nuitee
C
Cristian solo_traveller co
10
Pros:

Gran atención, todo muy organizado y bien presentado, agua para los clientes, cafe, y muy serviciales

2026-06-16 via Nuitee
A
ALLINE couple br
8
Pros:

Ficamos apenas uma noite mas nos surpreendeu o custo-benfício, camas confortáveis, limpeza excelente, boa localização e equipe atenciosa.

2026-06-16 via Nuitee
M
Mateusz couple pl
10
2026-06-15 via Nuitee
O
Ouissal solo_traveller fr
10
Excellent, je recommande
Pros:

Absolument tout ! Le personnel est super , l’hôtel est très propre et le restaurant est incroyable
Possibilité de laisser ses bagages lors du Check out pour visiter la ville et ensuite les récupérer

Cons:

Rien

2026-06-15 via Nuitee
B
Bozena solo_traveller pl
6
Pros:

location

Cons:

We were given a room facing the patio. The room had no exterior windows, only the hallway, so anyone walking down the hallway could see us in the room. The lack of ventilation caused a constant stuffiness in the room. Furthermore, sounds from the patio were clearly audible in the room, making it difficult to stay quiet even late at night. I highly recommend this hotel.

2026-06-15 via Nuitee
B
Bozena solo_traveller pl
6
Pros:

Localisstion, breakfast

Cons:

We were given a room facing the patio. The room had no exterior windows, only the hallway, so anyone walking down the hallway could see us in the room. The lack of ventilation caused a constant stuffiness in the room. Furthermore, sounds from the patio were clearly audible in the room, making it difficult to stay quiet even late at night. I highly recommend this hotel.

2026-06-15 via Nuitee
M
Mateusz couple pl
10
Pros:

Można nieodpłatnie pozostawić bagaż.
Śniadanie serwowane od 5:30.

2026-06-15 via Nuitee
J
Jean-Paul extended_group lu
8
2026-06-15 via Nuitee
B
borralho couple br
8
excelente custo benefício
Pros:

tv no quarto, cafe da manha bom

Cons:

acústica

2026-06-15 via Nuitee
N
NIKHIL extended_group us
8
2026-06-14 via Nuitee
G
Gil solo_traveller il
10
2026-06-14 via Nuitee
L
LORETTE couple fr
10
Parfait
Pros:

Décoration , services

2026-06-14 via Nuitee
M
Markus solo_traveller ch
8
Pros:

Gute Lage und saubere Zimmer.

Cons:

Das Zimmer hatte leider kein Fenster ins freie, sondern nur in den Innenhof. Richtig lüften war nicht möglich und ich habe extrem schlecht geschlafen.

2026-06-13 via Nuitee
J
Jean-Paul extended_group lu
7
Pros:

Das Hotel liegt ziemlich zentral. Das Frühstück ist reichhaltig.

Cons:

Unser Zimmer lag auf dem Niveau 2, wo sich auch die Rezeption/der Eingang befindet. Durch den Lärm (bereis morgens ab 4 Uhr) war an schlafen zeitweise nicht zu denken.

2026-06-13 via Nuitee
C
Cristina solo_traveller us
8
Pros:

Nice room and very kind staff.

Cons:

The window was facing inside the hotel and it was little loud at night, we could hear the other guests talking and walking by.

2026-06-12 via Nuitee