Hotel Hacienda Cusco Centro Historico

Hotels
8.6 (4298 reviews)
Calle Nueva Alta 643 , Cusco , PE

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Noisy rooms
Issues with room amenities

Categories

Cleanliness
8.35
Rooms were cold and uncomfortable, overall impression of cleanliness not positive.
Service
9.35
Staff was incredibly friendly and accommodating.
Location
8.85
Centrally located, convenient for exploring the city.
Room Quality
7.85
Room was very warm and issues with the safe were reported.
Amenities
8.35
Basic amenities provided, but some were lacking such as a warm room.
Value for Money
9.35
Great value for the price, particularly for the service received.
Food and Beverage
7.85
Breakfast options were limited, with a lack of sweet choices.
Overall Experience
8.85
Overall a good stay with some drawbacks, but service and location were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:54

Property Description

Luxurious Accommodation

Hotel Hacienda Cusco Centro Historico offers a blend of comfort and style with its 4-star accommodation featuring modern amenities. The rooms are elegantly designed, equipped with a desk, flat-screen TV, and a safety deposit box for a relaxing stay.

Convenient Facilities

Enjoy the convenience of a 24-hour front desk, airport transfers, and room service at your disposal. The hotel also provides free WiFi throughout the property, ensuring you stay connected during your visit. Additionally, indulge in a buffet breakfast each morning to start your day off right.

Prime Location

Located in the heart of Cusco, this hotel is surrounded by popular attractions such as San Pedro Train Station and La Merced Church, offering guests easy access to explore the city. Book your stay at Hotel Hacienda Cusco Centro Historico for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

8.6
Based on 4298 reviews
Cleanliness: 8.35
Service: 9.35
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 7.85
Overall Experience: 8.85
H
Hector • couple • cl
1
Alto precio para el servicio otorgado
Pros:

elnpersonal es muy amable

Cons:

ubicación y principalmente el ruido, tiene un problema grave. Con suerte uno puede descansar de 1 am a 4 am, porque después el ruido de maletas en los pasillos, las habitaciones poco aisladas (escuchaba hasta lo que pensaban las habitaciones cercanas)

2026-09-18 • via Nuitee
M
Maria • extended_group • gr
10
Excellent stay
Pros:

We had a wonderful experience staying at the Hotel Hacienda Cusco! The property beautifully captures the authentic colonial charm and character of the city, making the stay feel incredibly unique. Our room was very clean, comfortable, and provided a peaceful retreat after long days of exploring. There is always filtered water to fill up your bottles and free cocoa tea all day long . It is also equipped with oxygen . The restaurant and the daily breakfast buffet was also fantastic, offering a delicious variety of fresh options and authentic flavors to start the morning right.The location is excellent—safe and within short walking distance to major attractions, local markets, and great restaurants. We highly recommend this hotel to anyone looking for great service and a beautiful atmosphere in Cusco!

2026-09-18 • via Nuitee
N
Neil • solo_traveller • au
8
2026-09-17 • via Nuitee
J
Joao • family_with_children • pt
10
2026-09-16 • via Nuitee
C
Carolina • extended_group • br
5
I was expecting more for the price
Pros:

The breakfast was ok, but I was expecting more regional itens.

Cons:

The room seemed to be better on photos. I was expecting more comfort for the price.

2026-09-16 • via Nuitee
H
Hector • couple • cl
2
Pros:

personal amable

Cons:

tiene un grave problema de ruido, que hace casi imposible descansar.

2026-09-16 • via Nuitee
M
Mathias • couple • de
7
Das Hotel ist in Ordnung, wenn man keine zu hohen Ansprüche an die Zimmer stellt.
Pros:

Sehr freundliches Personal - leider hatte unser Zimmer kein Fenster, was doch etwas bedrückend war. Dennoch gutes Preis-Leistungsverhältnis.

Cons:

Zimmer sehr klein, dunkel, kein Fenster, nur Lüftungsschacht.

2026-09-16 • via Nuitee
P
paula • couple • fi
6
Cons:

Noisy hotel, very small bed

2026-09-15 • via Nuitee
C
Carol • solo_traveller • br
10
Pros:

De tudo! Hotel magnífico, quarto sensacional, cama maravilhosa e o chuveiro excelente.

2026-09-15 • via Nuitee
M
Maria beatriz • solo_traveller • br
10
2026-09-14 • via Nuitee
E
Eduardo Tuko • solo_traveller • cl
8
Pros:

Todo el personal muy amable

2026-09-14 • via Nuitee
S
Simone • family_with_children • au
8
2026-09-14 • via Nuitee
L
Lucas • couple • br
8
2026-09-11 • via Nuitee
M
Mauro Scott • solo_traveller • it
7
2026-09-11 • via Nuitee
M
Mauro Scott • solo_traveller • it
7
2026-09-11 • via Nuitee
K
Kurt • extended_group • at
10
2026-09-11 • via Nuitee
C
Chiara • family_with_children • it
8
Ottima soluzione a buon prezzo per Cusco
Pros:

Hotel in ottima posizione nel centro storico di Cusco, ho soggiornato due notti, non ho potuto usufruire della colazione perché le nostre escursioni partivano all'alba, ma ci hanno dato la colazione da asporto. Pulito e comodo per girare la città, confortevoli anche i letti.

2026-09-11 • via Nuitee
W
Walter Gotardelo • solo_traveller • br
9
Localização poderia ser melhor.
Pros:

Do hotel não há o que reclamar. Tudo ótimo.

Cons:

Da localização. Apesar de não estar longe da Praça de Armas, fica numa Calle onde não se pode estacionar. Isso dificulta o embarque e desembarque, porque circulam muitos coletivos que ficam buzinando sem parar.

2026-09-10 • via Nuitee
J
Jose Evaldo • couple • br
10
Excelente! café muito bom! limpeza . Pode reservar sem medo
Pros:

Conforto e café da manhã

Cons:

Localização

2026-09-10 • via Nuitee
J
Jordan • solo_traveller • ca
10
2026-09-08 • via Nuitee