Hotel Hacienda Cusco Centro Historico

Hotels
8.6 (4298 reviews)
Calle Nueva Alta 643 , Cusco , pe
+51 84 601800

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Noisy rooms
Issues with room amenities

Categories

Cleanliness
8.35
Rooms were cold and uncomfortable, overall impression of cleanliness not positive.
Service
9.35
Staff was incredibly friendly and accommodating.
Location
8.85
Centrally located, convenient for exploring the city.
Room Quality
7.85
Room was very warm and issues with the safe were reported.
Amenities
8.35
Basic amenities provided, but some were lacking such as a warm room.
Value for Money
9.35
Great value for the price, particularly for the service received.
Food and Beverage
7.85
Breakfast options were limited, with a lack of sweet choices.
Overall Experience
8.85
Overall a good stay with some drawbacks, but service and location were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:54

Property Description

Luxurious Accommodation

Hotel Hacienda Cusco Centro Historico offers a blend of comfort and style with its 4-star accommodation featuring modern amenities. The rooms are elegantly designed, equipped with a desk, flat-screen TV, and a safety deposit box for a relaxing stay.

Convenient Facilities

Enjoy the convenience of a 24-hour front desk, airport transfers, and room service at your disposal. The hotel also provides free WiFi throughout the property, ensuring you stay connected during your visit. Additionally, indulge in a buffet breakfast each morning to start your day off right.

Prime Location

Located in the heart of Cusco, this hotel is surrounded by popular attractions such as San Pedro Train Station and La Merced Church, offering guests easy access to explore the city. Book your stay at Hotel Hacienda Cusco Centro Historico for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

8.6
Based on 4298 reviews
Cleanliness: 8.35
Service: 9.35
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 7.85
Overall Experience: 8.85
M
Marylin • solo_traveller • sv
8
Excelente un buen ambiente amigable accesible y súper súper resolutivos el personal de recepción 10/10
Pros:

Las instalaciones excelentes , personal excelente , limpieza excelente , lo demás perfecto

Cons:

La comida deben variar y mejorar los diversos tipos de alimentos , mejorar el
Café mejor colocar una
Máquina
Hay algo que pueden mejorar ser un poco más abiertos , si la persona llega una hora o 2 antes darle su hakitsvion llega cansadísima de ese gran viaje , aunque le cobren adicional , hay personas que son enfermas y necesitan descansar

2026-08-14 • via Nuitee
M
Marylin • solo_traveller • sv
7
Pros:

Excelente

Cons:

No son nada accesibles el poder dar la habitación para desviar si uno llega una hora antes podrían cobrar y darla uno llega cansado en las dos ocasiones fue lo mismo es lo único que me hace pensar para la próxima me gustaría tomar su servicio pero hablaría por teléfono antes si es negociable el entrar antes y si no pues me tocaría irme a otro lugar

2026-08-14 • via Nuitee
J
Julia • couple • es
6
Pros:

La ubicacion esta cerca del centro, puedes moverte caminando

Cons:

El desayuno bastante limitado y poco variado, ademas hacia mucho frio en la habitacion

2026-08-13 • via Nuitee
L
Luis • couple • es
8
Bien pero alejado
Pros:

La atención del personal muy buena.

Cons:

Un poco alejado del centro. El agua caliente dejó de funcionar el segundo día. Lo arreglaron al rato, pero fue incómodo.

2026-08-12 • via Nuitee
G
Gaetano • extended_group • it
9
Bell’albergo in stile coloniale 🤩
Pros:

Albergo ben curato in stile coloniale molto apprezzato. Personale molto professionale e disponibilissimo (hanno risolto una mia errata prenotazione con efficienza). Buona la colazione, piazza centrale a circa 10 min di camminata a piedi. Reception 24/24, camere ben fatte e ben arredate, dipsenser d’acqua sempre a disposizione cosi come acqua calda per mate de coca

Cons:

Forse le finestre che danno sul patio dovrebbero essere più insonorizzate, fino ad un certo orario si sentivano voci e rumori provenienti dal patio stesso!

2026-08-12 • via Nuitee
O
Ouissal • solo_traveller • fr
10
2 séjours effectués la bas , 2 avis très positif , rien à dire
Pros:

Absolument tout , le restaurant, la chambre, le personnel ect ..

2026-08-12 • via Nuitee
M
Marcia • couple • br
10
Estadia perfeita e prazerosa.
Pros:

O Hotel é um charme, com mobiliário antigo de requinte e bom gosto. Ótima localização na cidade, próximo ao centro histórico e monumentos. O atendimento foi excelente e acomodações luxuosas e bem equipadas. Café da manhã farto e saboroso, mas o melhor de tudo foi o atendimento da senhora da cozinha, uma fofa que nos atendeu com muito carinho na chegada com sopas e pães para ajudar a superar com leveza o "Mal da montanha".

2026-08-11 • via Nuitee
O
Olivier • solo_traveller • fr
9
Très bon hôtel
Pros:

Le calme et le confort de la chambre.
Le personnel agréable.

Cons:

Le sèche-cheveux était en panne et la chalbre était froide à notre arrivée.
L'hôtel est un peu "loin" du centre (10 minutes à pieds).

2026-08-11 • via Nuitee
N
Nicoletta • couple • it
7
Pros:

Camera e bagno spaziosi

Cons:

In camera non ci sono delle finestre che danno verso fuori ma solo sulla corte interna a volte caotica. Lo spazio della colazione piccolo per la quantità di gente presente. Lo staff sbrigativo a fronte di un numero alto di persone

2026-08-11 • via Nuitee
O
OKIMATSU • solo_traveller • jp
10
2026-08-10 • via Nuitee
O
OKIMATSU • solo_traveller • jp
10
2026-08-10 • via Nuitee
A
Alison • extended_group • gb
6
Good reliable accomodation on centro storico
Pros:

Friendly staff, attractive building, clean, good breakfast (note you can order omelettes as well as buffet offerings). Tea and water freely available. Beds huge and bathrooms are nice.

Will store luggage - even for our long 9 day trek.

Cons:

Breakfast tables are in courtyard and they start serving at 5am so it is noisy from then onwards with the sounds of voices, chairs being moved, music etc. Fine if you have an early morning trip (or are on European time!) but not so good otherwise.

Our room had no window!

2026-08-10 • via Nuitee
D
Daniele • solo_traveller • br
10
Satisfeita
Pros:

Gentileza dos empregados

Cons:

Ausência de frigobar no quarto

2026-08-07 • via Nuitee
D
Daniele • solo_traveller • br
10
Satisfeita
Pros:

Gentileza dos empregados

Cons:

Ausência de frigobar no quarto

2026-08-07 • via Nuitee
D
Daniele • solo_traveller • br
10
Satisfeita
Pros:

Simpatia dos empregados

Cons:

Ausência de frigobar no quarto

2026-08-07 • via Nuitee
L
Laia • couple • es
8
Perfecte per gaudir d'un parell de dies a Cusco
Pros:

Bones instal.lacions, habitació correcte i amb molt bones vistes. Esmorzar amb molta varietat

Cons:

La calefacció s'encen i s'apaga a certes hores. Una de les dues nits vam passar fred

2026-08-06 • via Nuitee
R
Rinat • couple • il
9
2026-08-05 • via Nuitee
S
Shaun • couple • gb
10
2026-08-05 • via Nuitee
J
Jeremie • extended_group • cr
10
Excelente estadía
Pros:

La amabilidad del personal, las habitaciones muy lindas y el hotel estaba precioso

Cons:

Todo excelente

2026-08-05 • via Nuitee
S
Shaun • couple • gb
10
2026-08-05 • via Nuitee