Holiday Inn Cebu City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.4 (5337 reviews)
Lot 5 & 6 Block 20 Samar Loop Cebu Business Park, Mabolo , Cebu City , ph

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / excellent service
Excellent location near Ayala Mall / shopping
Clean rooms and good showers
Very good breakfast buffet
Good value for money
Cons:
Spotty amenities (poor Wi-Fi, no mini-fridge, missing toiletries)
Some room issues (small rooms, occasional stains/holes, wear and tear)
Occasional AC/TV/sink problems
A few isolated cleanliness complaints

Categories

Cleanliness
9
Mostly praised as clean across many reviews (rooms and bathrooms described as clean); a few mentions of stains, holes in sheets and an isolated comment that a room was not clean.
Service
10
Consistently highlighted as a strength: friendly, helpful and accommodating staff; multiple reviews call the service excellent or first-class.
Location
10
Highly praised for proximity to Ayala Mall, shopping and transport; many guests emphasize the convenient, safe location.
Room Quality
8.8
Rooms are described as small but generally comfortable and clean with good views and strong showers; some complaints about wear-and-tear, sink clogging, AC/TV issues and lack of in-room phone or mini-fridge.
Amenities
8.1
Several negatives: poor Wi-Fi reported, missing toiletries, no mini-fridge, and some broken TV/aircon units; however public areas/lobby design and showers received positive notes.
Value for Money
9.6
Perceived as good value by many guests — favorable nightly rates relative to the service and location; multiple comments that you get good service for the price.
Food and Beverage
10
Breakfast buffet repeatedly praised as excellent with many options, good juices, coffee and overall positive comments on F&B.
Overall Experience
9.7
Overall very positive sentiment: many recommendations and intent to return, balanced by a few isolated negative experiences affecting some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 00:45

Property Description

Luxurious Accommodation with Prime Location

Outdoor Pool and Fitness Centre

Indulge in a luxurious stay at Holiday Inn Cebu City, an IHG Hotel, conveniently located just 600 metres from Ayala Center Cebu. Unwind in the outdoor swimming pool or stay active at the well-equipped fitness centre.

Modern Amenities and Services

Experience comfort in air-conditioned rooms with free WiFi and a private bathroom. Enjoy city views from select rooms and make use of the safety deposit box. With a restaurant, bar, and business area, all your needs are catered to effortlessly.

Nearby Attractions and Convenience

Explore nearby attractions like SM City Cebu and Fuente Osmena Circle, both just a short distance away. With free private parking and a 24-hour front desk, your stay at Holiday Inn Cebu City is bound to be seamless.

Book your stay now at Holiday Inn Cebu City, an IHG Hotel, for a memorable and convenient experience.

Important information:

Upon arrival, guests are required to present a valid ID and the same credit card used to guarantee the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 5337 reviews
Cleanliness: 9
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 8.1
Value for Money: 9.6
Food and Beverage: 10
Overall Experience: 9.7
M
Maria • couple • gb
8
Will be back.
Pros:

I give my personal opinions directly to the hotel management because they are the ones that can effect any necessary changes.

Cons:

I don't think I will write any more reviews because they are easily misinterpreted

2026-08-08 • via Nuitee
R
Rogers • couple • au
9
Recommend to stay
Pros:

Excellent place to stay

Cons:

Nothing

2026-08-08 • via Nuitee
A
Adrian • solo_traveller • us
10
My choice of hotel everytime I visit Cebu
Pros:

Cleanliness, friendly staff

Cons:

Nothing

2026-08-08 • via Nuitee
西川 • family_with_children • jp
9
2026-08-06 • via Nuitee
M
Mark • couple • ph
8
2026-08-06 • via Nuitee
M
Mark • couple • au
10
Good location good value
2026-08-06 • via Nuitee
M
Mark • couple • au
10
2026-08-06 • via Nuitee
R
Ryan Simple Life • solo_traveller • us
10
Pros:

The lobby was very nice, very well designed. Friendly staff, very helpful and considerate. Room was very nice with a good view. The breakfast buffet was pretty overwhelming. There were so many options and great juices, coffees and tea. Everyone was very kind and friendly the whole way.

Cons:

Nothing at the hotel.

2026-08-05 • via Nuitee
D
David • extended_group • il
10
מלון מומלץ מאוד,
Pros:

צותת, מלון, ארוחת בוקר, הכל ברמה גבוהה

2026-08-05 • via Nuitee
A
Archie • solo_traveller • au
9
Pros:

Friendly and helpful staff, comfortable room, Great breakfast.

Cons:

The cleaning standard of the room has room for improvement.

2026-08-04 • via Nuitee
J
Justin • couple • hk
8
A short stay in Cebu
Pros:

Great hotel, helpful staff, very clean and great location

2026-08-03 • via Nuitee
H
Heino • solo_traveller • de
9
2026-08-03 • via Nuitee
G
Glenn • couple • au
9
2026-08-02 • via Nuitee
K
key • couple • ca
10
Overall, cant really complain about the service or anything else especially for the price that youre paying. Small sacri
Pros:

The hotel was very close to the shopping area, prominently a safer location. Staff were very friendly and accommodating. The nightly rates were overall very good for the service that you are getting.

Cons:

I wish they had a mini fridge, and a phone that was actually in the room so i wouldn’t have to walk to the hallway to get in touch with front desk. (My room rlly wasnt that far from the phone, probably like five steps). I did notice some stains and holes (most likely wear and tear/ from when they do laundry) on the sheets.

2026-08-02 • via Nuitee
S
Sergey • extended_group • us
10
2026-07-25 • via Nuitee
I
Isabelita • solo_traveller • nz
8
2026-07-24 • via Nuitee
P
Paula • solo_traveller • ar
10
2026-07-23 • via Nuitee
R
rhone Daphne • couple • ph
1
stupid
Pros:

dont wanna go back to that hotel

Cons:

staff

2026-07-23 • via Nuitee
Y
yoel • extended_group • il
10
2026-07-22 • via Nuitee
C
Carmel • couple • us
8
Pros:

Convenient

Cons:

No toiletries

2026-07-21 • via Nuitee