Villa Sofia Boutique Hotel Cancun

Hotels
8.4 (1114 reviews)
Calle Aurora, Mz 4, Lote 22, SMZ 44 , Cancún , MX

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Garden
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Welcoming staff
Nice kitchen facilities
Clean common areas
Cons:
Unclean linens
Noise issues
Small room size

Categories

Cleanliness
7.73
Several mentions of unclean linens and lack of proper cleaning in rooms.
Service
9.2
Guests praised the staff for being welcoming and responsive.
Location
8.24
Convenient location but some found it a bit far from key attractions.
Room Quality
7.69
Mixed feedback with complaints of small rooms and hard mattresses.
Amenities
8.72
Kitchen facilities and common areas noted as a positive.
Value for Money
8.18
Perceived as slightly overpriced by some guests.
Food and Beverage
8.73
Positive mentions of kitchen availability but no specific feedback on food quality.
Overall Experience
8.7
Overall positive experience highlighted by warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:34

Property Description

Luxurious Amenities
Villa Sofía Holiday Accommodations in Cancún offers air-conditioned rooms, a refreshing outdoor swimming pool, and complimentary WiFi for guests to stay connected.

Convenient Services
Guests can enjoy the convenience of a shared kitchen, terrace, airport transfers, and car rental service, ensuring a stress-free stay at the property.

Prime Location
Situated near popular attractions such as Beto Avila Stadium and Cancun Culture Center, this hotel provides easy access to key points of interest. Experience comfort and convenience at Villa Sofía Holiday Accommodations. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1114 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
L
Lopez • couple • mx
8
Pros:

Todo muy bien . Buena habitación

Cons:

Muy pequeña la habitación

2026-09-16 • via Nuitee
J
Jacqueline • solo_traveller • mx
10
Pros:

La li
Pimpieza del.lugar y la atención de Roberto
Muy gentil y servicial gracias

2026-09-14 • via Nuitee
S
Stefano • extended_group • it
8
2026-09-14 • via Nuitee
N
nicolas • extended_group • fr
1
Catastrophique
Cons:

L établissement a annulé le matin même la réservation sans aucune raison.

2026-08-10 • via Nuitee
E
Eleonora • couple • it
8
Pros:

L’abbiamo usata come appoggio per una notte, comodo per parcheggiare la macchina, supermercato di fronte e qualche ristorante nei dintorni. Camera carina e abbastanza pulita.
Personale molto gentile

Cons:

Niente

2026-08-07 • via Nuitee
P
Pascal • solo_traveller • fr
7
2026-07-23 • via Nuitee
A
Angélica Maria • couple • co
8
2026-07-06 • via Nuitee
D
Delgadillo • couple • mx
10
Pros:

UBICACION

2026-06-26 • via Nuitee
O
Oliver • solo_traveller • de
10
2026-06-19 • via Nuitee
J
Jose • couple • us
10
Limpio y acogedor
2026-06-10 • via Nuitee
L
Luca • solo_traveller • it
10
Pros:

Muy lindo lugar esto a gusto aqui luego regresso

2026-06-04 • via Nuitee
A
Antonella • couple • ar
10
Excelente ubicación para hacer compras en los outlets,muy linda la hambitacion y una cálida bienvenida
Pros:

La ubicación y muy cómodo y lindo el hospedaje

Cons:

Nada

2026-05-28 • via Nuitee
M
Marcia • family_with_children • fr
8
2026-05-17 • via Nuitee
G
Griselda • solo_traveller • mx
7
Pros:

La ubicación es muy buena

Cons:

Le falta más detalle a la limpieza de la habitación y poner un extractor industrial en la cocina, se huele todo el edificio cuando cocinan

2026-05-08 • via Nuitee
R
Rodrigo • couple • br
10
2026-05-07 • via Nuitee
R
Rodrigo • family_with_children • br
1
El hotel cancela la reserva poco antes de la fecha del viaje y vuelve a alquilar la habitación
Pros:

No me gustó nada.
I didn't like anything.
Não gostei de nada.

Cons:

Hotel cancelou estadia 1 dia antes recebi e-mail no spam Booking alegando reformar porém no booking ainda estava disponível para locação

El hotel canceló la reserva un día antes, alegando reformas, pero la habitación seguía disponible para alquilar en Booking.com.

The hotel cancelled the reservation one day prior, citing renovations, but the room was still available for rent on Booking.com.

2026-05-06 • via Nuitee
L
Lucy • couple • fr
8
Découverte
Pros:

Le personnel est très accueillant et à l’écoute .
Pour un transit d’une nuit c’est parfait
L’endroit est vraiment cosy et mignon

Cons:

Quand nous sommes arrivés dans la chambre la salle de bain avait une odeur de remonter mais à par ça pour une nuit c’est très bien RAS

2026-05-03 • via Nuitee
D
Durandeau • couple • fr
9
2026-04-19 • via Nuitee
H
Hannah • couple • de
6
Ok, aber auf Sauberkeit achten
Pros:

Die Unterkunft ist schön zurecht gemacht und die Mitarbeiter waren sehr freundlich. Bereits in Voraus wurde mit uns Kontakt aufgenommen und uns auch ein Flughafen Shuttle organisiert

Die Lage ist ggü eines Einkaufszentrum. Ansonsten ist in der Gegend nicht viel geboten.

Es gibt einen kostenlosen Wasserspender vor Ort

Cons:

Leider hatten wir Flecken auf des Bettwäsche und Fusseln und anderen dreck. Es war aber niemand mehr da, der es hätte tauschen können

Der Klodeckel blieb leider nicht von alleine oben, weshalb man ihn halten musste.

Die Gemeinschaftsküche ist leider sehr klebrig und verdreckt gewesen.

2026-04-18 • via Nuitee
L
Luca • solo_traveller • it
10
Pros:

Muy hermoso hotel estate a gusto

2026-04-15 • via Nuitee