Share this hotel
Facilities
Property facilities
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Snack bar/deli
-
Self parking (surcharge)
-
Internet access
-
Housekeeping on request
-
Wine release events
-
Secured parking
-
Bulk dispenser for toiletries
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Family rooms
-
Lift / Elevator
-
Soundproof rooms
-
Facilities for disabled guests
-
Packed lunches
-
Non-smoking throughout
-
Wheelchair accessible
-
Lower bathroom sink
-
Emergency cord in bathroom
-
Coffee Shop on site
-
Visual aids: Braille
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Physical distancing in dining areas
-
CCTV outside property
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
Key card access
-
Broadcast Live sport events
-
Happy hour
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Convenient Location near London Heathrow
Located just 1.9 km from Hounslow West, ibis budget London Heathrow Central offers a 3-star stay with easy access to nearby attractions like Osterley Park and Twickenham Stadium.
Diverse Dining Options
Start your day with a buffet featuring continental or Full English/Irish breakfast. The hotel's restaurant offers a variety of cuisines including American, Indian, and Italian, with options for vegetarian, halal, and vegan guests.
Multilingual 24/7 Assistance
The friendly staff, fluent in English, Spanish, Hindi, and Italian, are available round the clock at the reception to ensure a comfortable stay for all guests.
Book your stay at ibis budget London Heathrow Central for a seamless blend of convenience, comfort, and culinary delights.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
-
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
-
Internet
WiFi is available in the hotel rooms and is free of charge.
-
Parking
Private parking is possible on site (reservation is not needed) and costs GBP 13 per day.
Location
Guest Reviews
Just arrived on w end coach trip chaos expected cause 2 coaches in got to desk girl said breakfast 8.30 I said we are leaving at 10 to 9 she just shrugged hot to room on 5th floor after long day kettle in room but sign says go buy coffee pack from bar don't agree but could have said when in reception stains all over carpet not sure what breakfast will be like or even allowed have any
Clean. Large rooms. Excellent Breakfast. Helpful staff.
No hair dryer or tea&coffee in the room.
Price
Room very basic
Good value for money
Amenities in the room and No bus service to Terminal 4!
The window is sealed so no fresh air enter the room
Good english breakfast
Nothing
I recently stayed at this hotel for three days, and it was honestly one of the worst experiences I have ever had within the Accor group. As someone who works in the hotel industry and has worked for Accor myself, I am very familiar with the standards of customer service that should be expected. Unfortunately, this hotel fell far below those standards.
From the moment we arrived, the reception team seemed unable to assist with even basic reservation-related matters. When we encountered an issue with our booking, staff were unable to provide simple solutions such as cancelling and rebooking at the rate available on the website, which resulted in us paying a higher price than the one being advertised online at the time.
The most concerning incident occurred when my friend ordered a coffee and was mistakenly charged for a full breakfast. When we requested a refund, neither the receptionist nor the duty manager knew how to process a simple refund through the card terminal. As hospitality professionals ourselves, we ended up explaining step by step how to complete the transaction. Had another guest without industry experience been in our position, I genuinely doubt the issue would have been resolved correctly or promptly.
To make matters worse, when we asked for a simple chamomile tea, a member of the reception team did not even know what it was. While this may seem minor, it reflected a general lack of training and product knowledge throughout our stay.
What disappointed us most was not only the lack of competence, but also the attitude displayed by some members of the reception team. At several points we felt dismissed rather than supported, which is the opposite of what guests should experience in a hospitality environment.
The only positive aspect of our stay was the gentleman working at the bar, who was professional, helpful and genuinely customer-focused throughout.
Overall, this experience was extremely disappointing and far below the standards I would expect from an Accor property. I sincerely hope management reviews the training, competence and customer service approach of the reception team to prevent future guests from having a similar experience.
It was so great
Yes i do
Café da manhã e custo benefício
Localização
Everything
Nothing
Close to a bus stop to get to Heathrow.
Room too hot, no ventilation.
Although a kettle & cups were supplied £4 for a tea caddy was ridiculous.
Food choice very limited.
Noisy room at night, exploit the customers because of it's position. Our hotel in Norway is such better value and much better quality. £120 for B&B and an evening meal.
Very close to T3 on the Hoppa bus and excellent sound proofing.
The shower was overly complicated for tired international travellers and the restaurant closed a bit early at 9.45pm.
Location was convenient for the airport. Room was clean.
Not great for food options outside of the hotel. The shuttle bus for the airport did not turn up - but not the hotel's fault! And we appreciated a member of staff coming to update us on that.
Your guide to the flawless travel experience
Popular Countries
Get our app
