InTown Suites Extended Stay Columbus OH - I-70E Hamilton Rd

Hotels
5.8 (49 reviews)
4790 Hilton Corporate Drive , Columbus , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Private parking

Review Highlights

Pros:
Good location off road
Enjoyable stay overall
Cons:
Roaches
Staff unavailability
Room cleanliness issues
High cost for poor service

Categories

Cleanliness
3.63
Roaches and bed bugs reported, indicating a significant cleanliness issue.
Service
7.6
Staff was unavailable and unprofessional, but generally standard for this hotel tier.
Location
6.14
Far from main street; trucks from highway caused noise.
Room Quality
4.09
Room was dirty; issues with TV functionality.
Amenities
5.62
WiFi never worked and the hotel smelled strongly of cigarette smoke.
Value for Money
4.58
Charged higher than expected for low quality.
Food and Beverage
9.13
Not mentioned; assumed standard quality for this hotel tier.
Overall Experience
5.6
Mixed feelings overall, many negative aspects reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:56

Property Description

Convenient Location
Located just 10 km from the Motorcycle Hall of Fame Museum, InTown Suites Extended Stay Columbus OH - I-70E Hamilton Rd offers a prime location for exploring Columbus. With key attractions like the Columbus Museum of Art and City Center within a short distance, guests can easily immerse themselves in the vibrant culture of the city.

Comfortable Accommodations
Each room at the hotel is thoughtfully equipped with air conditioning, a flat-screen TV, and a private bathroom. The inclusion of a fridge, wardrobe, bed linen, and towels ensures that guests have everything they need for a comfortable stay.

Nearby Attractions
Guests can explore nearby attractions such as BalletMet and Natural Resources Park, both within 16 km of the hotel. For convenience, the John Glenn Columbus International Airport is just 8 km away, making travel hassle-free.

Experience comfort and convenience at InTown Suites Extended Stay Columbus OH - I-70E Hamilton Rd.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

5.8
Based on 49 reviews
Cleanliness: 3.63
Service: 7.6
Location: 6.14
Room Quality: 4.09
Amenities: 5.62
Value for Money: 4.58
Food and Beverage: 9.13
Overall Experience: 5.6
D
Deontray • solo_traveller • us
10
Comfortable and easy check in process
Pros:

Great location!

2026-09-17 • via Nuitee
D
Demica • couple • us
10
2026-09-03 • via Nuitee
D
DeShawn • solo_traveller • us
7
Satisfactory
2026-09-02 • via Nuitee
A
Alan • couple • us
10
2026-08-31 • via Nuitee
M
Marlecia • couple • us
1
Cons:

When I got there to check in the lady Norma lied and said booking.com canceled my reservation and said no rooms were available when the website said it was 5 rooms open!! Another worker at a different location said Norma tends to discriminate against people of color!! I will NEVER stay there again!!

2026-08-12 • via Nuitee
A
Anthony • solo_traveller • us
1
Terrible was harassed and racially profiled my week stay felt very uncomfortable
Pros:

Nothing at all

Cons:

The staff the staff member Norma to be exact very racist and unprofessional

2026-07-15 • via Nuitee
D
Danny • solo_traveller • us
5
2026-07-13 • via Nuitee
M
Marlecia • couple • us
1
2026-07-06 • via Nuitee
M
Miguel • couple • us
10
2026-06-28 • via Nuitee
J
Jua • couple • us
4
2026-06-10 • via Nuitee
J
Jennifer • couple • us
1
Cons:

The hotel is infested with roaches they never offered us clean sheets or towels I had to go buy my own toilet paper. I wouldn’t recommend staying here

2026-06-03 • via Nuitee
W
Webb • couple • us
10
2026-05-15 • via Nuitee
C
Christina • solo_traveller • us
2
Pros:

It had a kitchenette

Cons:

Staff was rude water was off for 14hrs no hot water I paid to much to deal with that shit

2026-05-14 • via Nuitee
J
James • solo_traveller • us
10
2026-05-06 • via Nuitee
S
Scott • solo_traveller • us
1
Would NEVER stay there again
Pros:

Location

Cons:

Bug infested, orkin sprayed twice and bugs were worse. Won’t refund ANY MONEY no matter what

2026-05-04 • via Nuitee
K
Kalee887 • solo_traveller • us
8
Really glad I gave this place a chance and didn't go by the reviews
Pros:

The staff is amazing Ms Norma does the job of 10 people very nice always there if you need anything she tries to help any way she can and if she can't she'll try to find a way. Miss Holly is also amazing helps you any way she can I absolutely love the staff here! My room is amazing you see another comments where people are talking about roaches yes you might see a few but you are in a hotel where people live and that's expected but they are doing their best to control the situation and I've been here two months and I've seen maybe three in my room and as soon as I told them they had or can come in spray and gave me traps it's nothing like it used to be around 9 years ago. I'm living here and I don't plan on going anywhere else.

Cons:

There isn't too much I don't like like I said you might see a roach or two again you live in a hotel with a bunch of people not everybody is the cleanest it happens I really have no complaints.

2026-04-28 • via Nuitee
J
Julie • couple • us
2
2026-04-16 • via Nuitee
E
Erik • couple • us
1
2026-04-04 • via Nuitee
K
Kalee887 • solo_traveller • us
10
Definitely worth the money and the stay
Pros:

I'm still staying here and the staff are absolutely amazing anything you need they try to help any problems you have they're there especially Miss Nora she's amazing I'm really glad I chose this place

Cons:

Nothing I haven't really liked I mean so noisy people but you're going to get that anywhere you go

2026-03-16 • via Nuitee
W
William • couple • us
2
Pros:

Dope house

Cons:

1 towel ,one roll of toilet paper,and they clean room once and they didn't even to that.

2026-03-15 • via Nuitee