Hotel Reloj

Hotels
7.6 (180 reviews)
76 Calle 12 de Julio , San Felipe de Puerto Plata , DO
+1 829-764-4690

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Laundry
Bar
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor service from some staff

Categories

Cleanliness
5.56
The reviews indicate issues with cleanliness, particularly from the negative experiences mentioned.
Service
8.53
Mixed reviews on service with some positive notes on check-in experience and staff friendliness.
Location
9.07
Guests appreciated the good location near central attractions.
Room Quality
6.52
References to hard pillows and poor mattress quality contributed to a lower room quality perception.
Amenities
8.05
Amenities were acceptable, though some issues with basic items were noted.
Value for Money
7.51
The value for money was seen as fair given the price point, despite several complaints.
Food and Beverage
8.06
No specific mentions, but standard offerings expected for this hotel type.
Overall Experience
7.53
Overall experience included both highs and lows, balancing towards the average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:47

Property Description

Prime Location in San Felipe de Puerto Plata
Hotel Reloj, situated just 2.6 km from Long Beach, offers a convenient and picturesque location for your stay. Explore nearby attractions like Fortaleza San Felipe and Ocean World, both within a short distance from the hotel.

Comfortable Accommodation with Modern Amenities
Each guest room at Hotel Reloj is designed for comfort and convenience, featuring a flat-screen TV, air conditioning, and a private bathroom. Enjoy a relaxing stay with room service available and a 24-hour front desk to cater to all your needs.

Convenience and Hospitality
With free WiFi, a terrace, free private parking, and a bar on-site, Hotel Reloj ensures a seamless and enjoyable experience for all guests. Benefit from services like currency exchange and easy access to the Gregorio Luperón International Airport, located just 18 km away.

Experience the best of San Felipe de Puerto Plata at Hotel Reloj. Book your stay now for a memorable and hassle-free getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 180 reviews
Cleanliness: 5.56
Service: 8.53
Location: 9.07
Room Quality: 6.52
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 7.53
A
Ana • solo_traveller • ie
9
Pros:

Estaba muy limpio. Tenía aire y la cama era cómoda. Además estaba cerca del centro.

2026-09-18 • via Nuitee
H
Hamilton • couple • us
6
Great value, clean and updated rooms.
Pros:

Great location, updated rooms.

Cons:

Very very small. Totally fine for sleeping, but don’t expect to hang out there at all.

2026-09-17 • via Nuitee
A
Antonio • couple • do
8
2026-09-16 • via Nuitee
V
Virginia • couple • it
9
Tutto bene!
Pros:

Pulito, comodo

Cons:

-

2026-09-16 • via Nuitee
B
Bladimir • couple • do
1
Pros:

Nada sirve

Cons:

Es un caos total desde que entre hay. una habitación y baño súper pequeño. Tal que el inodoro estaba casi dentro de la ducha. La habitación un desastre. Poca seguridad. Tuve que irme de madrugada no podía dormir

2026-09-11 • via Nuitee
Y
Yineilin • couple • do
10
2026-09-01 • via Nuitee
A
Arias • extended_group • do
7
2026-08-31 • via Nuitee
N
Nilka • couple • us
8
This hotel is good for rest one night.
Pros:

The room is ok for one night.

Cons:

The bathroom and the bathtub is too small.

2026-08-28 • via Nuitee
F
Fernando • solo_traveller • do
9
Pros:

Me gusto la tranquilidad apesar de estar en un lugar centrico.

Los chicos de las recepcion fueron muy amables un 10/10 para elloa.

Cons:

El TV eata practicamente de lujo ya que el internet no llega hasta alla.

2026-08-21 • via Nuitee
P
Polanco • solo_traveller • co
10
2026-08-21 • via Nuitee
E
Esteban • solo_traveller • co
9
2026-08-14 • via Nuitee
A
Alba • solo_traveller • do
8
2026-08-09 • via Nuitee
F
Fermin • couple • do
8
Tranquilidad
Pros:

El buen trato recibido por parte del personal del hotel ☺️

Cons:

Que los jacuzzis y parte de los equipos de entrenamiento de la terraza no están en funcionamiento 😪

2026-08-09 • via Nuitee
C
CARLOS DAVID • solo_traveller • pl
10
Super recomendado
Pros:

La habitación en general. Que tenía aire acondicionado, la ubicación del alojamiento.

Cons:

N/A

2026-08-09 • via Nuitee
K
Keyri • solo_traveller • do
8
2026-07-25 • via Nuitee
K
Keyri • extended_group • do
7
Pros:

Estaba limpio

Cons:

Muy pequeño y sencillo

2026-07-25 • via Nuitee
S
sus • solo_traveller • pe
9
2026-07-20 • via Nuitee
J
Jenny • couple • do
4
Una buenas colcha y por lo menos agua en la nevera
Pros:

El punto donde está ubicado

Cons:

No ay agua caliente tiene una nevera sucia y con un mal olor no tienes sábanas suficientes ni corcha

2026-07-11 • via Nuitee
A
Ariany • couple • do
8
2026-07-06 • via Nuitee
E
Eunice Margarita • couple • do
5
Aceptable
Pros:

La ubicación

Cons:

Equivocación con el número de habitación

2026-07-02 • via Nuitee