Hotel Reloj

Hotels
7.6 (169 reviews)
76 Calle 12 de Julio , Santo Domingo , do

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor service from some staff

Categories

Cleanliness
5.56
The reviews indicate issues with cleanliness, particularly from the negative experiences mentioned.
Service
8.53
Mixed reviews on service with some positive notes on check-in experience and staff friendliness.
Location
9.07
Guests appreciated the good location near central attractions.
Room Quality
6.52
References to hard pillows and poor mattress quality contributed to a lower room quality perception.
Amenities
8.05
Amenities were acceptable, though some issues with basic items were noted.
Value for Money
7.51
The value for money was seen as fair given the price point, despite several complaints.
Food and Beverage
8.06
No specific mentions, but standard offerings expected for this hotel type.
Overall Experience
7.53
Overall experience included both highs and lows, balancing towards the average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:47

Property Description

Prime Location in San Felipe de Puerto Plata
Hotel Reloj, situated just 2.6 km from Long Beach, offers a convenient and picturesque location for your stay. Explore nearby attractions like Fortaleza San Felipe and Ocean World, both within a short distance from the hotel.

Comfortable Accommodation with Modern Amenities
Each guest room at Hotel Reloj is designed for comfort and convenience, featuring a flat-screen TV, air conditioning, and a private bathroom. Enjoy a relaxing stay with room service available and a 24-hour front desk to cater to all your needs.

Convenience and Hospitality
With free WiFi, a terrace, free private parking, and a bar on-site, Hotel Reloj ensures a seamless and enjoyable experience for all guests. Benefit from services like currency exchange and easy access to the Gregorio Luperón International Airport, located just 18 km away.

Experience the best of San Felipe de Puerto Plata at Hotel Reloj. Book your stay now for a memorable and hassle-free getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 169 reviews
Cleanliness: 5.56
Service: 8.53
Location: 9.07
Room Quality: 6.52
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 7.53
J
Jenny • couple • do
4
Una buenas colcha y por lo menos agua en la nevera
Pros:

El punto donde está ubicado

Cons:

No ay agua caliente tiene una nevera sucia y con un mal olor no tienes sábanas suficientes ni corcha

2026-07-11 • via Nuitee
A
Ariany • couple • do
8
2026-07-06 • via Nuitee
E
Eunice Margarita • couple • do
5
Aceptable
Pros:

La ubicación

Cons:

Equivocación con el número de habitación

2026-07-02 • via Nuitee
C
Carmen S • solo_traveller • us
9
2026-06-29 • via Nuitee
J
Julio • couple • do
9
Excelente para estadías cortas por trabajo
Pros:

Tiene una excelente ubicación y todo muy limpio

2026-06-26 • via Nuitee
V
Valentina • couple • co
10
Muy buen hotel a buen precio
Pros:

Muy cómodo, la relación calidad-precio estaba súper bien

2026-06-21 • via Nuitee
Y
Yelisa • solo_traveller • do
10
2026-06-21 • via Nuitee
S
Sandy • solo_traveller • do
10
2026-06-20 • via Nuitee
J
Jos • solo_traveller • co
6
Cons:

No hay Internet ningún televisor tiene TV me cambiaron de una habitación doble a una sencilla y me dejaron el mismo valor no dan ni botella de agua en la nevera como otros hoteles no tiene aviso para hubicacion si están en mantenimiento deberían avisar y no rentar es incompleto el servicio

2026-06-20 • via Nuitee
A
AIKEN • solo_traveller • us
8
Pros:

Location

Cons:

Wifi for tv did not work on off

2026-06-17 • via Nuitee
G
Galan • couple • do
10
Excepcional
Pros:

Si

Cons:

Todo bien

2026-06-16 • via Nuitee
I
Isabel • couple • de
7
2026-06-15 • via Nuitee
C
Celeste • couple • do
8
Genial
Pros:

Me encanto! Muy limpio! En principio me dieron una habitación que olía mucho a pintura pero lo dije y me la cambiaron de una vez!

Cons:

Eñ la madrugada se escuchó como si estaban rompiendo una puerta, pero fuera de eso, todo me encanto!

2026-06-15 • via Nuitee
F
FABIOLA CAROLA • solo_traveller • pe
9
Mejorar servicio de la televisión
Pros:

La ubicación

Cons:

No funcionó la TV

2026-06-12 • via Nuitee
A
Andrea • solo_traveller • it
9
Pros:

Hotel normale in centro al paese quindi vicino a ristoranti, al paseo marítimo e altre strutture in zona. Ottimo compromesso tra qualitá e prezzo. Sono in fase di ampliamento e questo lo fará diventare piú interessante.

Cons:

Non c'é la colazione.

2026-06-10 • via Nuitee
A
Araujo • solo_traveller • do
10
El mejor Alojamiento
Pros:

Limpieza, Trato del personal y calidad del servicio.

Cons:

Me gusto todo

2026-06-08 • via Nuitee
F
Francisco • couple • do
7
Cons:

No hay como pagar en Tarjeta de Crédito. Solo dólares o pesos.

2026-06-06 • via Nuitee
L
Lboyer • solo_traveller • pa
10
Pros:

La atención, ubicación y comodidad

2026-06-06 • via Nuitee
M
Marek • solo_traveller • pl
9
2026-05-28 • via Nuitee
J
Jean-Mars • solo_traveller • ca
9
Très bon hôtel de pour les petites bourses. Je suis extrêmement satisfait.
Pros:

J'aime l'hôte. Je donne la note parfaite. C'est calme et propre. Je me suis bien reposer. Un petit déjeuner serait bienvenu.

Cons:

Seulement, il y une partie de l'escalier qui réduit la hauteur de la toilette. C'est un risque de blessure silencieuse si on se frappe. Il faut toujours se baisser la tête pour éviter de se frapper la tête. A part cela, c'était excellent.

2026-05-21 • via Nuitee