Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Cozy and spacious rooms
Great location and amenities
Cons:
Cleanliness issues in buffet area
Adult pool management problems

Categories

Cleanliness
8.49
There were incidents reported with ants and other small bugs, which lowered the expectation of cleanliness.
Service
9.96
Staff were highly praised for their friendliness and helpfulness, especially individuals named Zلال and هلال.
Location
9.5
The hotel location was well-received, close to nature and amenities such as Starbucks.
Room Quality
9.45
Rooms described as cosy, comfortable, and spacious.
Amenities
9.48
Facilities such as pools and the spa were appreciated, but some issues with pool management were noted.
Value for Money
9.44
The pricing for services and food was deemed to be worth the experience.
Food and Beverage
8.99
The dining options were praised, but cleanliness in the buffet area was a concern.
Overall Experience
9.86
Overall enjoyment was highlighted by multiple reviewers, indicating a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:59

Property Description

Luxurious Amenities
NG Enjoy, nestled in Sapanca, offers a lavish stay with a seasonal outdoor pool, fitness center, and a serene garden. Indulge in the spa's indoor pool, sauna, and hot tub for a truly relaxing experience.

Gourmet Dining and Convenience
Enjoy delectable meals at the on-site restaurant, or opt for room service for a cozy night in. With a 24-hour front desk and free WiFi, your comfort and convenience are our top priorities.

Family-Friendly Stay
Families love our hotel's children's playground and the nearby cycling opportunities. Unwind in air-conditioned rooms equipped with modern amenities, ensuring a pleasant stay for all.

Book your stay at NG Enjoy now for a luxurious retreat in Sapanca!

Important information:

Swimming pool: Closed from Wed, Sep 16, 2026 until Tue, May 18, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.86
M
maria • extended_group • sa
10
2026-07-18 • via Nuitee
C
Claire • family_with_children • fr
8
2026-07-18 • via Nuitee
Y
ynk • solo_traveller • tr
6
Pros:

Aile oteli

Cons:

Oda temizligi , onceki müşterinin tırnakları odamızın yerlerindeydi

2026-07-16 • via Nuitee
S
Saleem • family_with_children • om
10
Amazing.
Pros:

Property is of a very high quality with excellent facilities. One of our favorites was the gym. It is among the best hotel gyms we have seen anywhere across our travels.

Cons:

Nothing really.

2026-07-15 • via Nuitee
S
Samer Al Tawil • solo_traveller • jo
10
2026-07-06 • via Nuitee
K
Khozama • couple • sa
10
2026-06-26 • via Nuitee
S
Sami • family_with_children • tr
10
Ormanın içinde huzurlu bir ortam…
Pros:

Her şeyiyle mükemmel. Özellikle resepsiyonda işlemlerimizi yapan İrem tevee hanımefendiye ayrıca teşekkür etmek istiyorum. İlgisi alakası ve bir konudaki isteğimizi hassasiyetle uğraşarak gidermesi takdire şayamdır. Müşterilerini böyle memnun etme çabasına giren personeller her zaman desteklenmelidir.

Cons:

Hiçbirşeyi

2026-06-14 • via Nuitee
A
Ali Hameed Al Saleh • solo_traveller • om
10
Pros:

Everything

Cons:

Nothing

2026-06-08 • via Nuitee
K
Khaled • couple • sa
10
ThanX all staff
Pros:

Everything

Cons:

Nothing

2026-05-20 • via Nuitee
F
Fariha • extended_group • ly
10
Pros:

Everything was great
Rooms and facilities and food
Also the guys were nice in the reception
Really very wonderful place ❤️

Cons:

Nothing

2026-03-26 • via Nuitee
A
Arjani • family_with_children • qa
10
Pros:

All

Cons:

Nothing

2026-01-26 • via Nuitee
N
Naser • couple • kw
9
The best for all
Pros:

Everything

Cons:

Everything

2026-01-25 • via Nuitee
S
Seimur • family_with_children • tr
10
2026-01-20 • via Nuitee
S
Salem • couple • kw
10
2026-01-19 • via Nuitee
S
Sultan • couple • ae
10
2025-12-28 • via Nuitee
M
mariam • family_with_children • ae
10
إقامة مريحة وأجواء الفندق جميله جدا
Pros:

جمال الطبيعه حول الفندق و النظافه والهدوء والموظفين ودودين خاصة زلال في الاستقبال والأخت هلال يابرك من قسم خدمة الضيوف
فقد ساعدتني في مخاطبة منتجع التزلج في بولو والبحث عن حقيبة يدي المفقوده هناك وبفضلها وجدتها وتم شحنها لي
كذلك بوفيه الفندق جميل ومتنوع والموظفين متعاونين جدا وسريعين شكرا لهم جميعا ،

Cons:

لا يقبلون حجز السائح من مواقع حجوزات تركية فقد قامو بإلغاء حجزي الأول وطلبو الحجز من بوكينج وهناك فرق في السعر فعملت حجز جديد من بوكينج ..
وقالو هاذا سياسة الفندق !

2025-12-28 • via Nuitee
A
Ahmed • couple • sa
8
Definitely Recommend
Pros:

From the arrival to fast check in and we received our room within 10 minutes, the rooms was cosy and comfortable and spacious, the view was great , we stayed for 3 nights , the price for half board i think it worth it. The breakfast was great ( not excellent) , any additional drinks with a fees ( coffee and fresh orange juice) , mid day 3:30 to 4:30 tea hour for dessert , tea and variety of salad and snacks options. Dinner buffet was excellent and they changed the main course every day, it was nice culinary experience trying different turkish food everyday , the facilities from indoor pool ( 1 for adults , 1 for women only , and 1 for families with children) and spa was amazing, the hotel area and the forest walk was something enjoyable to do everyday,
The location of the hotel near the cable cars walking distance,

Cons:

Being 5 stars luxury retreat cleanliness should beca must , especially around the buffet area, i had 2 incidents with ants near the food section, and othe incident ( small water bug within the seating area) which I wouldn’t expect to be seen inside the facility, being large facilities with indoor pools to enjoy, I expect to use the facilities i came for so 1 day the adult pool was out of service, and the other days families and children was using it although it clearly labeled for adults only .. and there is another pool for families with children , they should keep an eye on this matter..

2025-12-15 • via Nuitee
عمار • couple • sa
10
2025-12-02 • via Nuitee
F
faisal • family_with_children • sa
10
Pros:

الفخامه + النظافه

2025-11-24 • via Nuitee
R
Rashid • solo_traveller • qa
10
i t was wonderful
Pros:

every thing

2025-11-10 • via Nuitee