Hôtel Monroe - Downtown Montreal

Hotels
•
Sonder
9.4 (3013 reviews)
1470 Rue Mackay , Montréal , ca

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Sauna
Hammam
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise from the street

Categories

Cleanliness
8.15
Mixed sentiment from reviews, with reports of dirty rooms and unpleasant conditions in some instances.
Service
9.61
Some negative feedback on customer service, but overall guests felt the staff were courteous and accommodating.
Location
10
Many reviews highlighted the great location close to restaurants, museums, and transport.
Room Quality
9.6
Most reviews praised room quality, mentioning comfort and good furnishings.
Amenities
9.13
General satisfaction with amenities, though some noted issues with the heating system.
Value for Money
9.59
Overall strong sentiment regarding fair prices for quality.
Food and Beverage
9.14
No specific feedback provided, but general expectations for this hotel tier.
Overall Experience
10
Overall positive feedback, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 20:06

Property Description

Luxurious Accommodation in the Heart of Montréal

Modern Amenities: Enjoy free WiFi and a fully equipped kitchen in each unit, complete with a dishwasher, oven, and microwave.

Comfortable Living: Relax in air-conditioned rooms with a flat-screen TV, private bathroom, and cozy bed with premium bed linen.

Convenient Location: Explore Montréal with ease as popular attractions like Montreal Museum of Fine Arts and Bell Centre are just a short distance away.

Experience the best of Montréal at Sonder Maisonneuve. Book now for an unforgettable stay!

Important information:

The pool and hot tub open from May to September and from 8 to19Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 3013 reviews
Cleanliness: 8.15
Service: 9.61
Location: 10
Room Quality: 9.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 10
B
Bradley-benel • couple • ca
10
2026-05-30 • via Nuitee
R
Roel • solo_traveller • us
10
Clean, modern and comfortable.
Pros:

Modern and clean. Beds are very comfortable. Close to everything, Good amenities, there are lockers to store luggage. One of the best places we’ve stayed.

Cons:

Can’t think of any

2026-05-30 • via Nuitee
S
Saif • couple • sa
10
Pros:

Amazing staff, amazing location.

2026-05-30 • via Nuitee
M
Monica • couple • ae
9
Great location, spacious rooms
Pros:

Location

Cons:

Didn’t feel like a hotel

2026-05-30 • via Nuitee
P
Patricia • couple • ca
8
If we were granted earlier check-in it would have been a better experience, other than that it’s a great place to stay.
Pros:

Chose this property for the location (downtown) and because it had washer/dryer in room.

Cons:

The bed was not comfortable; cheap quality. Also, we arrived at 7am after flying all night; we requested well before arrival for an earlier check-in as we knew we would be exhausted, but did not get into our room until 4pm. We sat on 14th floor where pool is located and we only got into that area to sit on the couches because the door was not locked as we did not have a code; we were told we can’t have access without a code. Thankfully we weren’t kicked out, as we know they were watching us on cameras. We waited for 8 hours.

2026-05-30 • via Nuitee
A
Andre • couple • us
10
2026-05-30 • via Nuitee
J
Jeffrey • solo_traveller • ca
10
2026-05-30 • via Nuitee
M
Marilynn • couple • us
4
The price was very high due to the Formula one races but the hotel was below par!
Pros:

Location was convenient

Cons:

We did not expect a Murphy bed. It was combersome to open and close twice a day. The view was of a construction site or machinery. The floors were dirty and after 2 days I had to request fresh towels. the TV did not work also the coffee machine did work either.

2026-05-29 • via Nuitee
N
Nayomi • solo_traveller • ca
9
2026-05-29 • via Nuitee
R
Radu • extended_group • ch
8
Nice, large apartment in central location
Pros:

Centrally located. Nice views from the apartment

Cons:

Confusing checkin procedure. Apartment not clean on arrival.

2026-05-29 • via Nuitee
F
Fabien • solo_traveller • fr
9
Pros:

Appartement grand, magnifique vue, très bien équipé, au calme, avec climatisation

Cons:

Très propre mais pas exemplaire vu la gamme de prix

2026-05-29 • via Nuitee
S
Sofika • extended_group • us
9
2026-05-29 • via Nuitee
B
Brigitte • couple • ca
8
Good location nice apartment
Pros:

Good location with lots of coffee and restaurant options around. Nice apartment with small rooms. Nice shower

Cons:

Lots of construction noise around. Very expensive due to Grand Prix pricing.

2026-05-29 • via Nuitee
M
Marketa • solo_traveller • be
9
Pros:

Great location. Nice and clean

2026-05-29 • via Nuitee
M
Michal • couple • gb
9
Great location and nice apartment
Pros:

Great location. Nice apartment

2026-05-29 • via Nuitee
T
Torres Blaya • extended_group • es
10
2026-05-28 • via Nuitee
P
Paul • solo_traveller • au
9
Pros:

Very central, great facilities, friendly staff

2026-05-28 • via Nuitee
L
Les Voyages de Celine • solo_traveller • fr
9
Pros:

Magnifique appartement au 12eme étage avec vue sur le parc Mont Royal

2026-05-28 • via Nuitee
Z
Zeead • extended_group • us
10
2026-05-28 • via Nuitee
L
Leriza • solo_traveller • ph
9
will still come back and book this apartment
Pros:

the 2 bedroom apartment we booked were clean and comfortable.

Cons:

minor issue with the washer and dryer. but the staff were very helpful.

2026-05-28 • via Nuitee