Hôtel Monroe - Downtown Montreal

Hotels
•
Sonder
9.4 (3356 reviews)
1470 Rue Mackay , Montréal , ca
+1 438-795-6650

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise from the street

Categories

Cleanliness
8.15
Mixed sentiment from reviews, with reports of dirty rooms and unpleasant conditions in some instances.
Service
9.61
Some negative feedback on customer service, but overall guests felt the staff were courteous and accommodating.
Location
10
Many reviews highlighted the great location close to restaurants, museums, and transport.
Room Quality
9.6
Most reviews praised room quality, mentioning comfort and good furnishings.
Amenities
9.13
General satisfaction with amenities, though some noted issues with the heating system.
Value for Money
9.59
Overall strong sentiment regarding fair prices for quality.
Food and Beverage
9.14
No specific feedback provided, but general expectations for this hotel tier.
Overall Experience
10
Overall positive feedback, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 20:06

Property Description

Luxurious Accommodation in the Heart of Montréal

Modern Amenities: Enjoy free WiFi and a fully equipped kitchen in each unit, complete with a dishwasher, oven, and microwave.

Comfortable Living: Relax in air-conditioned rooms with a flat-screen TV, private bathroom, and cozy bed with premium bed linen.

Convenient Location: Explore Montréal with ease as popular attractions like Montreal Museum of Fine Arts and Bell Centre are just a short distance away.

Experience the best of Montréal at Sonder Maisonneuve. Book now for an unforgettable stay!

Important information:

The pool and hot tub open from May to September and from 8 to19Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Thu, Oct 15, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 3356 reviews
Cleanliness: 8.15
Service: 9.61
Location: 10
Room Quality: 9.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.14
Overall Experience: 10
K
Keke • family_with_children • ca
10
2026-07-25 • via Nuitee
B
Berit L • extended_group • no
9
2026-07-25 • via Nuitee
W
wendy • couple • gb
8
We loved Montréal and would visit again.
Pros:

Location was good. The bathroom sink was blocked when we first used it and was fixed straight away by maintenance.

Cons:

Fold down bed was too heavy to lift by one person. The wardrobe rail was too high to be useable for anyone less than 6’

2026-07-25 • via Nuitee
F
FRANCOISE • family_with_children • gp
8
2026-07-25 • via Nuitee
S
St-onge • solo_traveller • ca
10
Pros:

les restos autour de l’hôtel

Cons:

rien

2026-07-25 • via Nuitee
A
Amaya • family_with_children • es
10
Increíble alojamiento
Pros:

Increíble alojamiento. Súper cómodo, las camas increíbles para el descanso y el apartamento increíble!

Cons:

Quizás una noche tuvimos varios gritos de gente saliendo de juerga pero nada más. Logramos descansar muy bien.

2026-07-25 • via Nuitee
Z
Zoe • couple • ca
10
2026-07-25 • via Nuitee
M
Mariia • solo_traveller • ca
10
Pros:

Small, but nice room. Looks neat and is pretty comfortable. Good for it's price

2026-07-25 • via Nuitee
A
A • solo_traveller • ca
10
Don't hesitate. Book this gem.
Pros:

What a gem. The sauna was a unique experience. Immaculately clean, beautiful soundless bedrooms, expansive balconies, and a small but fully equipped kitchenette complete the space. I will be back, for longer.

Cons:

I only stayed one night.

2026-07-25 • via Nuitee
C
Carlos Eduardo • family_with_children • br
10
Ótima escolha!
Pros:

Apartamento excelente! Grande, máquina de lavar e secar, 3 quartos separados, sala! Muito bom!

Cons:

Não tem estacionamento, mas depois vc acaba se acostumando e para perto num da frente.

2026-07-25 • via Nuitee
D
Dimitar • family_with_children • at
7
2026-07-25 • via Nuitee
T
Tom • family_with_children • be
9
Appartement op toplocatie!
Pros:

Appertement op het 16de met een prachtig zicht over de stad. Mooi terras om savonds nog van Montréal te genieten. Alle faciliteiten aanwezig. Verwarmd zwembad op het 14de, gym, sauna, …

Cons:

Inde badkamer waren wat herstellingswerken nodig. Hebben we gemeld. Niets ernstigs

2026-07-24 • via Nuitee
S
Sina • family_with_children • be
10
Amazing place, would highly recommend!
Pros:

This hotel is located right in the city centre and you can easily walk everywhere (St Catherine and Crescent St. 5 mins, McGill 10 mins, old city/port 45 mins). Lots of restaurants nearby.The rooms and facilities were new clean, lots of storage even in the bathroom which you don’t you don’t always get. Beds are very comfortable. We were especially impressed with the service when we had a minor problem with our room tv! The view from the rooftop is amazing, and the whole family loved the pool.

2026-07-24 • via Nuitee
T
Tareq • family_with_children • ae
10
Helpful staff, Large spaces, New facilities!
Pros:

I came in the middle of the night and the staff were super helpful and helped me right away!

Cons:

-

2026-07-23 • via Nuitee
C
Catherine • family_with_children • ca
8
Excellent location in the heart of Montreal.
Pros:

Excellent location. Seemed new. Loved having a pool and outside terraces. Washer and dryer were helpful.

Cons:

Staff didn’t prepare suite properly. I booked for four people for six nights. Bedding and towels were missing, there wasn’t enough toilet paper, coffee or dishwasher blocks for six days.

2026-07-23 • via Nuitee
D
Dima • couple • ca
8
2026-07-23 • via Nuitee
C
CMVC • solo_traveller • es
7
Pros:

Instalaciones nuevas, el acceso y la ubicación muy buenas. El apartamento muy limpio. Cámas muy cómodas. Tener lavadora y secadora es fantástico.

Cons:

Los lockers para dejar las maletas son escasos y pequeños. Teniendo en cuenta que el check in es a las 16 y que hay muchos apartamentos deberian ampliar la zona de lockers. Las habitacionds son pequeñas y no hay mucho espacio para dejar maletas. Ubas botellas de agua de cortesía se hubiera agradecido.

2026-07-23 • via Nuitee
L
LENIN • extended_group • es
10
2026-07-23 • via Nuitee
L
Laura • solo_traveller • ca
8
2026-07-23 • via Nuitee
Y
Yohan • solo_traveller • fr
7
Pros:

La Location. Lit de bonne qualité

Cons:

Bruyant.
Vis a vis direct entre les voisins.
Fuite sur la terasse

2026-07-23 • via Nuitee