Tmark City Hotel Kanazawa

Hotels
8.6 (2335 reviews)
Katamachi 2-chome 21-7 , Kanazawa , JP

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent central location and transport links
Spacious, modern and clean rooms with good beds
Friendly and helpful staff (responsive, accommodating)
In-room conveniences: coffee machine, humidor/air items, large bathtub
Good value for price; pleasant breakfast
Cons:
Occasional cleanliness/hygiene problems (spot on pillow; one room smelled; wet bathroom)
AC issues — either very cold or not running properly
Long waits for elevators due to insufficient number
Check-in/booking document handling was incorrect and handled poorly by staff in one report
Minor missing amenities (no microwave) and occasional TV/password technical problems

Categories

Cleanliness
8.2
Multiple guests explicitly praised cleanliness and the rooms/bathrooms being tidy; a few mentions of hygiene issues (spot on a pillow, bad smell and wet bathroom in one room) lower the score slightly.
Service
8.7
Staff repeatedly described as kind, helpful and accommodating (even for last-minute bookings); one instance of a poorly handled check-in reduced the rating slightly.
Location
9.2
Very consistently praised — central, convenient for dining, sightseeing and transport; described as a major strength across many reviews.
Room Quality
8.4
Rooms described as spacious, modern and comfortable with good beds and layout (mini sofa/table appreciated); some issues noted such as AC that was either too cold or off, occasional bathroom wetness and a problematic TV password input.
Amenities
8.2
Nice touches reported (in-room coffee machine, humifier, large bathtub); missing items requested by guests (microwave) and some technical issues reduce the score slightly.
Value for Money
8.6
Explicit comments mention good value and a favorable price-quality balance; overall perceived as appropriate for the hotel tier.
Food and Beverage
8.7
Breakfast was complimented and appreciated in reviews; not many detailed F&B comments beyond that, so score reflects generally positive feedback.
Overall Experience
8.8
Most guests reported a very positive stay (felt like home, would return), with a few notable negatives (check-in error, occasional cleanliness/AC issues) that modestly temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:27

Property Description

Modern Comforts and Convenience
Tmark City Hotel Kanazawa offers a comfortable stay with air-conditioned rooms, free WiFi, and a 24-hour front desk for your convenience.

Delicious Dining Options
Indulge in a culinary experience at the hotel's restaurant and enjoy a variety of delectable dishes during your stay.

Prime Location
Located near popular attractions such as Kanazawa Castle and Kenrokuen Garden, Tmark City Hotel Kanazawa is the perfect choice for travelers looking to explore the beauty of Kanazawa.

Experience the perfect blend of comfort and convenience at Tmark City Hotel Kanazawa. Book your stay now for an unforgettable experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 2335 reviews
Cleanliness: 8.2
Service: 8.7
Location: 9.2
Room Quality: 8.4
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 8.8
Đức • solo_traveller • jp
10
Pros:

Rất sạch đẹp

2026-09-19 • via Nuitee
M
Marc • couple • se
7
2026-09-18 • via Nuitee
P
Pierre • solo_traveller • fr
9
Pros:

Hôtel récent avec des chambres spacieuses et propre. Le petit déjeuner était bien.

2026-09-16 • via Nuitee
R
Ruben • couple • es
10
2026-09-16 • via Nuitee
K
kin Chiu • solo_traveller • hk
9
2026-09-16 • via Nuitee
L
Lisa • solo_traveller • de
10
perfekt für einen aufenthalt in Kanazawa
Pros:

sooooo freundlicher support an der rezeption,superschönes zimmer,waschmaschine vorhanden,frühstück lecker und günstig, busstation direkt davor, alles in laufnähe zu erkunden…einfach perfekt 100 von 10 punkte

Cons:

es war perfekt

2026-09-14 • via Nuitee
D
Dr Tomer Nissimyan • solo_traveller • il
9
Pros:

מיקום
ארוחת בוקר

Cons:

חנייה יקרה יותר מהממוצע בעיר למרות ההסדר

2026-09-14 • via Nuitee
R
Rikuto • extended_group • jp
8
2026-09-14 • via Nuitee
R
Rowena • couple • ca
10
We would stay here again :)
Pros:

We had a very pleasant stay at this hotel. The room was clean, comfortable, and well maintained, and the hotel had everything we needed for an enjoyable stay. The staff were friendly, courteous, and helpful, and the overall atmosphere was welcoming and relaxing.

The location was convenient, and we especially appreciated how quiet and comfortable the hotel was after a busy day of sightseeing. Everything was well organized and made our stay easy and enjoyable.

We would happily stay here again and would recommend this hotel to anyone visiting Japan.

Cons:

There is honestly nothing we can think of that could have made our stay better. Everything was exceptionally well done, from the cleanliness and comfort of the room to the service and overall attention to detail. We felt very well taken care of throughout our stay, and the hotel exceeded our expectations in every way. We truly could not ask for more and would happily return on our next visit to Japan.

2026-09-13 • via Nuitee
N
NORIKO • couple • jp
8
楽しい金沢の思い出
Pros:

スタッフの対応がとても良かったです。

Cons:

・チェックインの際、受付ている方と椅子に座っている方といて、どうチェックインすれば良いかわからなかった。
・部屋のテーブルが思ったより小さかった。
・スーツケースを開いて置くスタンドがあれば良かった。
・コーヒーメーカーで、エスプレッソを作ってもコップが溢れこぼれた。
・コーヒーのおかわりができたり、氷が無料で助かりました。
・アメニティにボディタオルがあって良かった。
・女性なので、サニタリー袋もタオル交換の時に一緒に入れて欲しかった。
・浴室が少し下水の匂いがした。

2026-09-13 • via Nuitee
トシ • solo_traveller • jp
9
2026-09-13 • via Nuitee
U
Urs • solo_traveller • ch
10
2026-09-12 • via Nuitee
G
Gregordemajdan • family_with_children • pl
8
Great position
Pros:

Great position, clean rooms with all amenities, helpful staff.

Cons:

Nothing to complain about.

2026-09-12 • via Nuitee
泉谷 • solo_traveller • jp
10
過去一
Pros:

ごはん、味噌汁、煮物の野菜が大きくて美味しかったです。

2026-09-11 • via Nuitee
O
oceane • solo_traveller • fr
8
2026-09-10 • via Nuitee
W
Wilson • solo_traveller • sg
8
2026-09-10 • via Nuitee
勇 • couple • jp
9
ゆったりできました
Pros:

コスパ抜群
朝食付きでこの値段

Cons:

特に無し

2026-09-10 • via Nuitee
A
Alexandre • family_with_children • jp
8
2026-09-09 • via Nuitee
A
Atsuko • solo_traveller • jp
8
2026-09-09 • via Nuitee
T
takatosi • solo_traveller • jp
8
2026-09-09 • via Nuitee