Tmark City Hotel Kanazawa

Hotels
8.6 (2335 reviews)
Katamachi 2-chome 21-7 , Kanazawa , jp

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent central location and transport links
Spacious, modern and clean rooms with good beds
Friendly and helpful staff (responsive, accommodating)
In-room conveniences: coffee machine, humidor/air items, large bathtub
Good value for price; pleasant breakfast
Cons:
Occasional cleanliness/hygiene problems (spot on pillow; one room smelled; wet bathroom)
AC issues — either very cold or not running properly
Long waits for elevators due to insufficient number
Check-in/booking document handling was incorrect and handled poorly by staff in one report
Minor missing amenities (no microwave) and occasional TV/password technical problems

Categories

Cleanliness
8.2
Multiple guests explicitly praised cleanliness and the rooms/bathrooms being tidy; a few mentions of hygiene issues (spot on a pillow, bad smell and wet bathroom in one room) lower the score slightly.
Service
8.7
Staff repeatedly described as kind, helpful and accommodating (even for last-minute bookings); one instance of a poorly handled check-in reduced the rating slightly.
Location
9.2
Very consistently praised — central, convenient for dining, sightseeing and transport; described as a major strength across many reviews.
Room Quality
8.4
Rooms described as spacious, modern and comfortable with good beds and layout (mini sofa/table appreciated); some issues noted such as AC that was either too cold or off, occasional bathroom wetness and a problematic TV password input.
Amenities
8.2
Nice touches reported (in-room coffee machine, humifier, large bathtub); missing items requested by guests (microwave) and some technical issues reduce the score slightly.
Value for Money
8.6
Explicit comments mention good value and a favorable price-quality balance; overall perceived as appropriate for the hotel tier.
Food and Beverage
8.7
Breakfast was complimented and appreciated in reviews; not many detailed F&B comments beyond that, so score reflects generally positive feedback.
Overall Experience
8.8
Most guests reported a very positive stay (felt like home, would return), with a few notable negatives (check-in error, occasional cleanliness/AC issues) that modestly temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:27

Property Description

Modern Comforts and Convenience
Tmark City Hotel Kanazawa offers a comfortable stay with air-conditioned rooms, free WiFi, and a 24-hour front desk for your convenience.

Delicious Dining Options
Indulge in a culinary experience at the hotel's restaurant and enjoy a variety of delectable dishes during your stay.

Prime Location
Located near popular attractions such as Kanazawa Castle and Kenrokuen Garden, Tmark City Hotel Kanazawa is the perfect choice for travelers looking to explore the beauty of Kanazawa.

Experience the perfect blend of comfort and convenience at Tmark City Hotel Kanazawa. Book your stay now for an unforgettable experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 2335 reviews
Cleanliness: 8.2
Service: 8.7
Location: 9.2
Room Quality: 8.4
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 8.8
隆洋 • solo_traveller • jp
10
2026-08-29 • via Nuitee
Y
YUKA • couple • jp
10
2026-08-28 • via Nuitee
B
Beatrice • solo_traveller • it
9
Pros:

Camera spaziosa e funzionale, posizione comoda sulla strada principale, a 15 minuti di bus dalla stazione. Siamo stati solo una notte ma abbiamo dormito benissimo.

Cons:

La colazione

2026-08-28 • via Nuitee
F
FUKUMORI • couple • jp
8
満喫
Pros:

駅近

Cons:

特になし

2026-08-27 • via Nuitee
D
Dario Marco Bellini • solo_traveller • it
8
2026-08-26 • via Nuitee
T
Takashi • family_with_children • jp
7
Pros:

デラックスツインを用意してくれた。

Cons:

提携駐車場の説明が決済してから出てきた。

2026-08-26 • via Nuitee
P
Paola Dell'Uomo • solo_traveller • it
10
Pros:

La pulizia delle stanze, l'accoglienza dello staff e la posizione

Cons:

Nulla

2026-08-26 • via Nuitee
長(takeshi) • couple • jp
8
金沢満喫
Pros:

繁華街に近いので飲み食いがしやすい

Cons:

特に無し

2026-08-24 • via Nuitee
P
Paolo • family_with_children • it
9
Bel hotel
Pros:

Camere accoglienti

Cons:

Sala colazione piccola
Limitata conoscenza dell’inglese

2026-08-23 • via Nuitee
S
Sandrine • family_with_children • fr
8
2026-08-23 • via Nuitee
A
andrea • family_with_children • it
7
Pros:

Posizione e staff

Cons:

Sala colazione piccola, camera con finestra su muro interno

2026-08-22 • via Nuitee
A
Anurag • solo_traveller • jp
10
2026-08-22 • via Nuitee
S
Soma • solo_traveller • jp
8
2026-08-21 • via Nuitee
A
ainara • couple • es
9
un buen lugar para un fin de semana
Pros:

fue una decisión improvisada pasar la noche y nos sorprendió la calidad del hotel por el precio
nos recomendaron muy buenos lugares para cenar y fueron super amables

Cons:

quizá la habitación era algo pequeña

2026-08-21 • via Nuitee
雪乃 • extended_group • jp
7
もう一歩、！
Pros:

・スタッフさんの対応
・清潔さ
・朝ごはんを食べる場所は少し狭い空間だが十分な品数と美味しさ

Cons:

・トイレとお風呂が一緒のタイプでお風呂専用の換気扇がなかった(弱すぎた？)ため、トイレまで湿気でビチャビチャになってしまった
(部屋のエアコンの除湿機能で対処しないとなので、部屋全体が湿気が強くならざるを得ない→お風呂のカーテンが少し生乾き臭)

・部屋によっては景色が全く見えない
・隣の建物や周りが無料案内所なので(価格の安い理由の一つかもしれないが)、少し気になる

2026-08-20 • via Nuitee
T
Taishin • solo_traveller • jp
7
ユニットバス以外は綺麗なビジホ
Pros:

場所と安さ

Cons:

ユニットバスのカーテンの雑菌臭がキツかった

2026-08-20 • via Nuitee
O
Onodera • family_with_children • jp
6
ファミリーではなく、カップルでの利用がおすすめかと
Pros:

ベッドが3台あったこと。
家族3人で利用したので、ゆったり眠れた。

Cons:

カーテンではなくブラインドだったため、光が入ってきてしまい、予定より早く目が覚めてしまった。
またホテルのせいではないが、周辺に飲食店等が多く酔っ払っている人が沢山いて騒がしかった。
家族で宿泊するには、立地的には向いていないことがわかった。

2026-08-20 • via Nuitee
Y
yuta • couple • jp
8
2026-08-20 • via Nuitee
Y
yuta • couple • jp
8
2026-08-20 • via Nuitee
Y
yuta • couple • jp
8
2026-08-20 • via Nuitee