Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Good sized rooms

Categories

Cleanliness
8.66
Rooms are noted to be clean and good sized.
Service
9.13
Standard quality for this hotel tier.
Location
9.17
Standard quality for this hotel tier.
Room Quality
8.62
Rooms are noted to be good sized and clean.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
8.66
Standard quality for this hotel tier.
Overall Experience
8.93
Overall experience reflects the review score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:15

Property Description

Luxurious Accommodation and Family-Friendly Amenities
Citadines Marina Halong, a 5-star hotel in Ha Long, offers a range of amenities including free bikes, outdoor and indoor pools, and a kids' club. The air-conditioned rooms are well-equipped with modern facilities and some even feature a kitchen for added convenience.

Diverse Dining Options
Indulge in a buffet breakfast with American or Asian options at the hotel's restaurant serving delectable Asian and European cuisine. Special dietary requests like vegetarian, vegan, and gluten-free meals are also catered to, ensuring a satisfying dining experience for all guests.

Recreational Activities and Nearby Attractions
Guests can enjoy billiards at the hotel and explore the area through cycling. With Marina Bay Beach just 800 metres away and attractions like Bai Chay Beach and Ha Long Queen Cable Car in close proximity, Citadines Marina Halong is the perfect choice for a memorable stay.

Book now to experience luxury and comfort at Citadines Marina Halong.

Important information:

IIf there are any signs of damage to the apartment or its contents, you will be liable for either repair or replacement costs of these items.
All amenities provided in the apartment shall not be taken out upon departure. Items such as kitchenware, utensils, electrical appliances, and fixtures & furniture shall be subject to a fee if they were found missing or damaged.

A minimal fee of VND 3,000,000 will be imposed for cleaning and maintenance services if the apartment is found messy and disorganized upon checkout (including the rearrangements of furniture in the room).

Smoking is also forbidden in the apartment (including the balcony) and smoking violation shall be subject to a fee of VND 5,000,000

We welcome all well-mannered dogs, cats, hamsters, rabbits, and fish under ten (10) kgs full grown size. Domestically trained and vaccinated in compliance with local legislation requirements. No more than two (2) pets may occupy an apartment. Pets must be kept in a pet carrier or held by the owner when it is inside the property unless it is in the room. Access to pet’s friendly outdoor courtyard/garden (except public areas such as Restaurants, Residents’ Lounge, Kids’ Playroom, Swimming Pool, and Gymnasium). Other house rules will be applied.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 585 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
D
Dung • couple • vn
10
2026-09-18 • via Nuitee
B
Britt • couple • nl
8
Top
Pros:

Alles was compleet, goed eten en vriendelijk personeel

Cons:

Eerste nacht werkte de airco niet

2026-09-12 • via Nuitee
Q
Quang • solo_traveller • vn
8
2026-09-11 • via Nuitee
J
Joris • solo_traveller • vn
8
We come again
Pros:

all especially the food is amazing

Cons:

i was allowed to make timelapse of sunrise floor 30 swimming pool 5am, 1hr prior the standard opening time. Thanks for that. I sent ms Lan Tran a video (over zalo) made at the pool floor 30 of the potential the pool has making use of the hardware of the hotel already has... Imagine "Love in Portofino" plays through the sound system after you turned off the deaf making fan (as the technician did for me upon my request). When you have a group of Belgians play "Ne me quitte pas" from Jacques Brel. KYC ...

2026-09-09 • via Nuitee
H
hong ngoc • extended_group • vn
9
2026-09-05 • via Nuitee
T
Tùng • family_with_children • vn
5
2026-09-04 • via Nuitee
L
Lan • solo_traveller • vn
8
2026-09-02 • via Nuitee
N
Nguyễn • extended_group • vn
7
2026-08-30 • via Nuitee
H
Huyen Ly • family_with_children • gb
6
Cons:

Time for check in is 3pm (quite late), and check out at 11 (too early) compare to other Hotel in Vietnam.

2026-08-24 • via Nuitee
N
Nadav • family_with_children • il
5
Great Breakfast, but a Musty Smell Affected Our Stay
Pros:

The breakfast was excellent, with a great variety of options. The dining area was also very nice and was constantly kept clean and well maintained.

Cons:

Unfortunately, there was a noticeable and unpleasant musty smell in the hallway on our floor and, to a lesser extent, inside our room. It seemed that there might be a humidity or dampness issue in the property, which unfortunately had a negative impact on our experience and affected our stay.

2026-08-22 • via Nuitee
C
Cham • family_with_children • in
1
2026-08-16 • via Nuitee
T
Thị Tường Vi • solo_traveller • vn
9
Pros:

Sạch sẽ, có siêu thị dưới tầng 1

2026-08-12 • via Nuitee
T
Tri Thanh • couple • vn
8
2026-08-06 • via Nuitee
P
Phuong • couple • vn
10
2026-07-25 • via Nuitee
J
Jayne • solo_traveller • gb
10
Pros:

The views are absolutely breathtaking from our 2 bedroom apparment 19th floor.
Staff all very friendly & efficient.
We made use of free bikes to explore the beach area.
The use of a washing machine is real plus.

Cons:

Some of the walls have been drawn on.
The outside lounger badly stained. A musty smell in cupboards

2026-07-17 • via Nuitee
N
Nguyen Manh • family_with_children • vn
8
Pros:

Bữa sáng ngon, chất lương, tuy các món chưa nhiều.

2026-07-17 • via Nuitee
T
Thanh • family_with_children • vn
5
2026-07-14 • via Nuitee
N
Nguyễn • extended_group • vn
7
Cũng tạm ổn và hơi đắt so với giá phòng
Pros:

Gần biển

Cons:

Hơi đơn điệu không nhiều tiện ích ăn sáng phải mua thêm

2026-07-13 • via Nuitee
S
soraya • solo_traveller • es
9
2026-07-08 • via Nuitee
A
Abigail • extended_group • gb
7
Good location for a one night stay in Ha Long
Pros:

The apartment and in particular the balcony facing the ocean was fantastic. Spacious and a nice place to be. Vast breakfast spread and good restaurant on the ground floor.

Cons:

Very loud with children so we didn’t use the swimming pools because they were too noisy. Near lots of construction so loud on the balcony but the doors blocked out the noise well.

2026-07-07 • via Nuitee