Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Beautiful views
Good amenities
Comfortable stay
Cons:
Limited breakfast options
Service issues with cleaning

Categories

Cleanliness
8.64
Several reviews mentioned cleanliness positively, although there were some complaints regarding the towels and service on cleaning glassware.
Service
9.99
The staff was frequently praised for their helpfulness and service quality.
Location
9.65
Location was referred to as great with a beautiful view.
Room Quality
9.6
Rooms were often described as spacious, clean, and comfortable.
Amenities
9.63
Many guests appreciated the jacuzzi and other complementary facilities.
Value for Money
9.09
General sentiment was positive though some found aspects like the food repetitive.
Food and Beverage
8.64
Breakfast options were criticized for being limited and repetitive.
Overall Experience
9.99
Overall feedback was very positive, with guests highlighting their satisfaction and desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:50

Property Description

Luxurious Accommodation with Spectacular Sea Views

At AQUASENSE Hotel & Resort, indulge in a luxurious stay with breathtaking sea views from every room. Relax by the seasonal outdoor pool, unwind in the hot tub, and savor delicious meals at the on-site restaurant.

Modern Amenities for Ultimate Comfort

Experience ultimate comfort in our air-conditioned rooms equipped with a range of modern amenities including a flat-screen TV, safety deposit box, and a private bathroom with a bidet. Enjoy the convenience of a desk, kettle, fridge, and microwave in your room.

Concierge Services and Exciting Activities

Our 24-hour front desk and concierge service are always available to cater to your needs. Explore the area with ease by taking advantage of our car hire services and enjoy activities like fishing near the hotel.

Experience luxury and comfort at AQUASENSE Hotel & Resort - Book your stay now for an unforgettable vacation!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 374 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 9.6
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.99
T
TripLife solo_traveller ch
6
Solid 4-star experience, but falls short of true 5-star luxury
Pros:

​Location: Onna Village (Onna-mura) is truly one of the most beautiful areas in Okinawa.

​Arrival & Check-in: Very smooth arrival. Luggage (suitcases, backpacks) was handled immediately upon arrival at the entrance. The parking area is covered and shaded, avoiding direct sunlight.

​Front Desk: The reception staff was very helpful, attentive, and explained everything clearly.

​Luggage Service: All bags were delivered directly to the room as expected.

​Cleanliness: Room, bathroom, and toilet were clean and free of visible dust.

​Balcony & Terrace: Very spacious. The daybed/sofa and the private outdoor jacuzzi on the balcony were highlights.

​Pool: The swimming pool is huge with a wonderful scenic view.

​Dining: The Chinese restaurant offers decent taste for breakfast and dinner.

Cons:

Value for Money & Pricing: The rate during the peak summer holiday season is extremely high. Given the hardware issues and lack of luxury amenities, the price-to-value ratio feels off. It simply did not feel worth the high cost.

​Outdated Room Tech & AC: The room technology feels dated for a 5-star resort. The air conditioner felt weak—even set at 19°C, the room stayed warm and uncomfortable overnight. The Toshiba TV also felt like a cheap standard model.

​Terrace Furniture: The balcony has a sofa, but lacks a standard table and chairs.

​Toilet & Plumbing: The installed toilet (INAX) feels low-end (closer to a 1–2 star standard). It lacks automatic lid opening/closing and auto-flush features compared to TOTO or Panasonic luxury models. Water temperature control was slow, and eco-settings felt outdated.

​Bathroom Issues: There was a subtle unpleasant odor in the bathroom. While the Hansgrohe shower fixture is a quality brand, the hand shower head does not fit properly into the wall bracket, making it unstable and prone to falling down. It took a very long time to get hot water, and the control unit was unintuitive to operate.

​Pool Water Temperature: The pool water was very warm (almost like an onsen), offering little refreshment on a hot day.

​Food Variety: While the Chinese restaurant tastes good, the menu repeats and lacks a true "wow" factor compared to high-end Chinese cuisine (e.g., in Ginza).

​Laundry Facilities: There is no private washing machine in the room despite ample space in the entryway. The resort only has 5 shared washer/dryer units which require early reservation.

2026-07-24 via Nuitee
Y
Youchen couple tw
10
位置很棒離沙灘很近,房間大又乾淨,使用的備品也很棒,總之是最近住過最棒的飯店了,會再來第二次!
Pros:

房間超大超棒!
而且到處都香香的

Cons:

泳池太潛了
應該說是兒童戲水池

2026-07-22 via Nuitee
E
Evangeline extended_group us
9
Really enjoyed our stay and the sauna
Pros:

The hotel was good, food and staff were great. The pool view was nice and there was a beach right across the hotel

Cons:

The property was very far from the airport and center of the city

2026-07-22 via Nuitee
N
Natalia couple pl
9
2026-07-21 via Nuitee
S
SATOSHI couple jp
7
さいこー!
Pros:

海が近い
備え付けの露天風呂が良き
トゥクトゥクの送迎があったのは最高

Cons:

喫煙所が一階にしかない
バスタオルが臭い
化粧水使用時にピリピリして痛かった

2026-07-21 via Nuitee
V
Verónica couple es
9
Tranquilidad en Okinawa
Pros:

El mejor hotel q estuvimos de todo Japón. La habitación increíble de grande y equipada. Todo nuevo y moderno. Baño genial, jacuzzi, piscinas, la TV todo!
Camas muy cómodas. AC silencioso.

Cons:

No le pongo un 10 por el desayuno, era un buffet de estilo chino y japonés y no había opciones occidentales, además de ser muy repetitivo. Por favor añadan opciones occidentales y sería perfecto 🙏🏻

2026-07-19 via Nuitee
R
Ryoka couple jp
10
2026-07-18 via Nuitee
L
Lucian Pop solo_traveller ro
10
Excelent
Pros:

Un hotel excelent, cu servicii foarte bune,.personal super amabil si implicat. Camerele foarte mari, cu o zona de piscina foarte frumoasa.

2026-07-18 via Nuitee
K
Kim family_with_children tw
9
Pros:

It would be great if Aquasense could offer more meals for vegetarian.

Cons:

Not much, all good.

2026-07-17 via Nuitee
K
Koki solo_traveller jp
5
最高のロケーションと設備だが、サービスに難あり。
Pros:

客室のジャグジーや屋外プールなど、海に行けなくても楽しめる点が多くあった。

Cons:

接客や清掃サービスの質があまり高くなかった。
丁寧で気持ちのよい接客をされる方が居る一方で、主にフロントの方などの愛想が良くなく、清掃も血で汚れたシーツに交換され、ゴミ箱の中以外のゴミはほとんど回収してくれなかった。

2026-07-17 via Nuitee
T
TERAO couple jp
10
2026-07-15 via Nuitee
O
obaid couple de
8
2026-07-14 via Nuitee
T
Taroh couple jp
7
部屋の内装のセンス良し、でも時々残念!
Pros:

適度なリゾート感が楽しめる。夕方からのプールサイドでのサックス演奏とっても良かったです。

Cons:

壁と天井、床が薄い! 同室内のリビングとトイレでの音、上の階や隣の階の椅子が、床をこする音などめちゃくちゃ響きます。あと、他の内装に比べて客室トイレの設備がちょっと簡素すぎる。タンクレスや便座オート開閉、自動で流れるモードなどなく、タンク式の自分で捻って流すタイプです。あと、カーテンも自動で開閉できたらなおよし。

2026-07-13 via Nuitee
R
Roseline family_with_children fr
9
2026-07-09 via Nuitee
D
David solo_traveller us
10
2026-07-07 via Nuitee
A
Aiko couple jp
10
2026-07-07 via Nuitee
B
Brown couple jp
6
2026-07-07 via Nuitee
力揚 family_with_children tw
10
2026-07-06 via Nuitee
F
Federica couple it
7
Bello ma non un hotel 5 stelle come dice di essere
Pros:

Stanza stupenda, grande, letti comodi, fantastica la jacuzzi sul balcone
Belle le piscine e le jacuzzi esterne
Ottima la colazione cinese e le cene al ristorante interno

Cons:

Il bar fuori la piscina era ancora chiuso nel periodo in cui siamo andati noi
difficile comunicare con lo staff che parlava davvero pochissimo inglese, abbiamo dovuto fare un complaint e ci abbiamo messo più di mezz’ora per riuscire a spiegare la situazione tramite i vari traduttori
Avevo indicato che eravamo in viaggio di nozze ma non ci hanno fatto trovare neanche un’amenities in camera, solo dopo il complaint ci hanno regalato una bottiglia
Trovo assurdo dover pagare il sapone per il bucato in un hotel 5 stelle
Tramite loro non si possono prenotare attività e quelle poche sul sito dell’hotel non prevedono il pick up della struttura, cosa non positiva visto che si trova in una zona abbastanza isolata e non tutti hanno le macchine
Noi abbiamo pagato metà prezzo tramite offerte, ma non vale assolutamente secondo me il prezzo pieno

2026-07-06 via Nuitee
M
maeta couple jp
10
沖縄行くならここ泊まれ
Pros:

お部屋が綺麗で、すごく広かった!
屋外バスもすごく満足で、費用対効果充分に感じれた
ぜひまた行きたい。ありがとうございました

Cons:

ホンマになかった。部屋でYouTubeも見れて、不満点なしです

2026-07-01 via Nuitee