PLAZA Premium Heidelberg

Hotels
8.1 (8013 reviews)
6 Sofienstraße , Heidelberg , de

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Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Central location
Lovely reception staff
Good breakfast
Cons:
Poor cleanliness
High prices
Uncomfortable room features

Categories

Cleanliness
7.43
Multiple mentions of cleanliness issues, particularly with the room and bathroom.
Service
8.9
Reception staff was lovely, but some service aspects were disappointing.
Location
9.44
The hotel is very central.
Room Quality
7.89
Room quality was complained about, especially regarding comfort and cleanliness.
Amenities
7.42
Lack of sufficient amenities and some complaints about the comfort of facilities.
Value for Money
6.88
Overall sentiment suggests the hotel is overpriced for the experience.
Food and Beverage
8.43
Breakfast was good but with limited choices, cold eggs reported.
Overall Experience
8.4
Some positives, but several complaints overshadowed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:30

Property Description

Luxurious Accommodation
Experience comfort and style at PLAZA Premium Heidelberg, located in the heart of Heidelberg. Our guest rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, and free toiletries, ensuring a relaxing stay for all guests.

Convenient Facilities
Enjoy access to our fitness centre, bar, and terrace during your stay. With a 24-hour front desk and luggage storage available, we strive to make your visit as seamless as possible.

Delicious Dining Options
Start your day right with a delicious buffet breakfast at our hotel. Whether you're exploring the nearby Historical Centre of Heidelberg or visiting Heidelberg University, our convenient location makes it easy to experience the best of the city.

Book your stay at PLAZA Premium Heidelberg now for an unforgettable experience in Heidelberg!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Pets: Please note that we can only accommodate dogs as pets. There is a fee per night for these. Assistance dogs are of course exempt from the fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 8013 reviews
Cleanliness: 7.43
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 6.88
Food and Beverage: 8.43
Overall Experience: 8.4
N
Noah • solo_traveller • de
10
Gerne wieder
Pros:

Die Lage war super, die Mitarbeiter sehr freundlich und das Zimmer sehr schön

Cons:

Die Parkplätze könnten etwas größer sein, aber das ist wahrscheinlich einfach der Bauart geschuldet

2026-06-13 • via Nuitee
K
Kirsten • couple • de
7
Zu teuer für das was es bietet
Pros:

Die Betten waren sehr bequem

Cons:

Das Frühstück- es gab nur fertige Produkte und nichts frisches

2026-06-13 • via Nuitee
B
Basti • solo_traveller • de
8
2026-06-13 • via Nuitee
L
Laura • family_with_children • de
10
Perfect, will be back!
Pros:

This is perfectly located, a 30 second walk into the Altstadt (old city). It’s also an easy 20 min walk from the train station or a short tram ride. It was baby-friendly, breakfast was excellent and the room very comfortable. There is a beautiful Terrasse where you can have your breakfast outside. It looks like this is well-equipped as a business hotel as well, in case that’s what’s needed. Would definitely come back and will recommend to others.

2026-06-13 • via Nuitee
D
Daniel • couple • de
8
2026-06-12 • via Nuitee
M
Marianne • couple • de
9
2026-06-12 • via Nuitee
D
Dimmers • solo_traveller • nl
8
Pros:

De ligging, ontbijt en parkeergarage.

Cons:

Duur hotel.

2026-06-12 • via Nuitee
E
Elena • couple • de
6
2026-06-12 • via Nuitee
E
Eva • solo_traveller • cz
9
2026-06-11 • via Nuitee
A
Alexandra • solo_traveller • de
9
2026-06-11 • via Nuitee
A
Andrea • couple • de
8
2026-06-11 • via Nuitee
M
Maren • couple • de
8
2026-06-11 • via Nuitee
H
Heiko • family_with_children • de
9
alles bestens,Danke,gerne wieder
Pros:

alles bestens,Danke,gerne wieder

2026-06-11 • via Nuitee
M
Maren • solo_traveller • de
8
2026-06-11 • via Nuitee
E
Eloy • couple • es
9
Ideal para nuestra estancia en Heidelberg
Pros:

Nos dieron una habitación preciosa. Personal atento para hacer nuestra estancia maravillosa

2026-06-11 • via Nuitee
A
ABD ELRAHIM • extended_group • il
9
2026-06-10 • via Nuitee
P
Peter • couple • ch
8
Kurzaufenthalt Heidelberg
Pros:

Neues modern eingerichtetes Zimmer mit bequemen Betten. Gute Lage zum Besuch der Altstadt.

Cons:

Blick in den Innenhof, schlechte Schallisolation zum Gang.

2026-06-10 • via Nuitee
P
Petra • solo_traveller • de
7
2026-06-10 • via Nuitee
F
Fahrettin • couple • tr
9
İyi
Pros:

Kahvaltı ve oda ilk haki iyi

Cons:

Temizlik hergin devam etmiyor. Yada biz yalnış kart astık

2026-06-10 • via Nuitee
H
Heiner • solo_traveller • do
9
Pros:

insgesamt sehr gut, Frühstück war sehr gut

Cons:

nichts zu beanstanden
nehmen Sie bitte bei meinem Namen "Dominikanische Republik" und ersetzen es durch Deutschland

2026-06-09 • via Nuitee