Raha Suites - Westlands

Hotels
8.3 (615 reviews)
Westlands Court, Waiyaki Way/ Waiyaki Lane, Westlands, Nairobi, Kenya , Westlands , KE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (Abdul, Justin)
Clean, comfortable and spacious rooms
Convenient, safe location near malls and cafes
Good on-site restaurant; tasty and reasonably priced food
Great value for many guests
Reliable Wi‑Fi reported by several guests (though not universally)
Cons:
Intermittent power outages and Wi‑Fi connectivity problems for some stays
Shower issues in at least one room (cold/low pressure)
Street-facing rooms can be noisy
Occasional malfunctioning room appliances
Dispute over refund/tax handling for early checkout

Categories

Cleanliness
8.6
Multiple guests praised clean rooms and bathrooms; one guest said 'cleanliness of the place is perfect', indicating generally very good housekeeping.
Service
8.6
Consistently praised staff (Abdul, Justin and reception) for friendliness, attentiveness and helpfulness, though one guest reported limitations when resolving a Wi‑Fi/outage and a refund dispute.
Location
8.6
Described as very convenient and safe: close to expressway, malls, cafes and walkable to Rhapta Road; guests repeatedly noted the convenient location.
Room Quality
7.8
Rooms are generally comfortable and spacious, but some issues reported (noisy street-facing rooms, shower problems, occasional non‑working appliances) lower the score.
Amenities
7.6
Good on-site restaurant and generally reliable wifi reported by many, but intermittent power cuts and instances of Wi‑Fi without internet reduce amenity reliability.
Value for Money
8
Several guests called it good value and praised reasonable restaurant prices; however, refund/tax handling and service interruptions impacted perceived value for some.
Food and Beverage
8.9
Restaurant repeatedly described as delicious and reasonably priced (masala chips singled out); food service noted as quick and enjoyable.
Overall Experience
8.3
Overall strong positive impressions (many 9–10/10 sentiments) tempered by a notable negative stay involving power/Wi‑Fi and refund issues, yielding a balanced overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 01:44

Property Description

Convenient Location in Westlands

Located just 4.2 km from Nairobi National Museum, Raha Suites - Westlands offers a comfortable stay with easy access to key landmarks like Kenyatta International Conference Centre and Kumbu Kumbu Art Gallery.

Modern Amenities

Enjoy a hassle-free stay with amenities such as a shared lounge, free private parking, on-site restaurant, 24-hour front desk, airport transfers, and free WiFi. The rooms are well-equipped with a flat-screen TV, safety deposit box, and city views in select rooms.

Comfortable Accommodation

Relax in well-appointed rooms featuring a desk, private bathroom, bed linen, towels, and a fridge. Whether you're here for business or leisure, Raha Suites ensures a pleasant stay for all guests.

Book your stay at Raha Suites - Westlands for a memorable experience in Nairobi!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 615 reviews
Cleanliness: 8.6
Service: 8.6
Location: 8.6
Room Quality: 7.8
Amenities: 7.6
Value for Money: 8
Food and Beverage: 8.9
Overall Experience: 8.3
M
MAKIKO • solo_traveller • jp
10
スタッフが親切。安心できました。
Pros:

空港からウーバーを使って15~20分ほどで到着します。
スタッフがとても親切で、初めてのケニア、暗くなっててらの到着でとても安心出来ました。私の拙い英語も聞き取ろうと努力してくれて感謝です。部屋も清潔で過ごしやすかったです。

2026-09-15 • via Nuitee
M
Mawanda • couple • ug
6
2026-09-15 • via Nuitee
M
Marie • solo_traveller • cz
10
Pros:

The hotel is suitable located in walking distance to the city centre. The room was spacious, nice and very comfortable. The staff was super nice and beyond helpful, thank you very much, I have now a new favourite place to stay in Nairobi!

2026-09-09 • via Nuitee
S
Steven • extended_group • us
8
It was exciting comfortable and safe
Pros:

The beds and showers were so comfortable Also the breakfast was cool

Cons:

WIFI was off and on and also the lunches were not the best

2026-09-03 • via Nuitee
H
Hassan • solo_traveller • ae
10
2026-09-02 • via Nuitee
B
Barry • solo_traveller • ie
7
2026-08-31 • via Nuitee
A
Appiah • couple • gh
4
Pros:

Fix your WiFi issues

2026-08-30 • via Nuitee
B
Barry • solo_traveller • ie
6
Pros:

The rooms are spacious and relatively comfortable, for what you're paying. Although the "hot water" the shower pumps leaves a lot to be desired.

Cons:

The location! I read loads of reviews saying the location is great....what are these folks smoking? It's on a really busy dual carriageway (highway for the North Americans)... You've to walk for 15 mins along a dusty, loud & busy "highway" to get anywhere. And there's no actual footpath. Yikes!

2026-08-30 • via Nuitee
E
ERICO WAREN • solo_traveller • mg
8
2026-08-29 • via Nuitee
S
Sergio • solo_traveller • es
10
2026-08-28 • via Nuitee
A
Abigail • solo_traveller • gh
10
2026-08-24 • via Nuitee
S
Sergio • solo_traveller • es
10
2026-08-18 • via Nuitee
S
Sergio • solo_traveller • es
10
2026-08-18 • via Nuitee
H
higuchi • couple • jp
10
2026-08-15 • via Nuitee
C
Christian • couple • gb
8
2026-08-14 • via Nuitee
C
Comfort • solo_traveller • ug
9
I will come again.
Pros:

The receptionists were very kind and useful in getting uber foods, geberal guidance around the city.

Cons:

Everything was wonderful

2026-08-12 • via Nuitee
S
Sergio • solo_traveller • es
9
2026-08-11 • via Nuitee
N
najim • solo_traveller • gb
7
Pros:

Location

Cons:

Decor

2026-08-09 • via Nuitee
O
Oluwaseyi • solo_traveller • ng
10
2026-08-07 • via Nuitee
S
Steven • extended_group • us
10
Great Value Stay in Westlands
Pros:

I came to Raha Suites with a group of 15 people. The staff were extremely accommodating and helped with every need. The guards in the parking were awesome at helping carry luggage up the stairs. The rooms are very comfortable and spacious. Good quality hot showers, and the wifi is great. The location is very convenient, right off the expressway and walkable to cafes on Rhapta Road.

Cons:

nothing!

2026-08-06 • via Nuitee