Facilities

Full-service spa
Front entrance ramp
Express check-out
Free WiFi
24-hour front desk
Garden
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Housekeeping inconsistencies
Food service issues

Categories

Cleanliness
8.54
Issues with housekeeping and room cleanliness were raised in the reviews.
Service
9.51
Mixed experiences with service; some staff were friendly while others had inconsistent responses.
Location
10
Guests appreciated the convenient location near shopping areas.
Room Quality
9
Generally positive feedback, though there were some complaints about room maintenance issues.
Amenities
9.53
Compliments on the variety of amenities available, despite some suggestions for better communication.
Value for Money
8.99
Value perception affected by certain amenities being under-communicated and dissatisfaction with food service.
Food and Beverage
8.05
Complaints about the quality of food and service at the restaurant were highlighted.
Overall Experience
10
Despite some issues, many guests expressed a desire to return, indicating a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:44

Property Description

Discover the ultimate retreat at @Sandton Hotel, where luxury meets convenience in the heart of Johannesburg.

Indulge in Relaxation
Pamper yourself at our exquisite spa, offering rejuvenating massages that will leave you feeling refreshed and revitalized.

Unmatched Amenities
Dive into our refreshing outdoor pool or maintain your fitness routine in our state-of-the-art 24-hour fitness center, designed for both leisure and wellness.

Gourmet Dining
Savor a culinary journey at our on-site restaurant, Sandton Hotel, or enjoy delightful snacks at one of our two charming cafes. Don’t forget to unwind at our bar/lounge with your favorite drink.

Experience a blend of comfort and luxury at @Sandton Hotel—book your stay today for an unforgettable escape!

Important information:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 106 reviews
Cleanliness: 8.54
Service: 9.51
Location: 10
Room Quality: 9
Amenities: 9.53
Value for Money: 8.99
Food and Beverage: 8.05
Overall Experience: 10
B
Brian • couple • gb
8
2026-06-20 • via Nuitee
H
Humbulani • couple • za
9
Pros:

I was offered a bigger room spacious clean with beautiful view of town

2026-06-20 • via Nuitee
S
Stanley • couple • za
10
2026-06-20 • via Nuitee
P
PETER • solo_traveller • au
10
A wonderful modern hotel in a great location. Great food, comfortable and large rooms.
Pros:

Modern, comfortable and great value for money

Cons:

No problems

2026-06-19 • via Nuitee
C
Chrisenda • couple • za
9
wonderful stay and would definitely go back.
Pros:

Very comfortable and spacious room. Food was great.

2026-06-19 • via Nuitee
O
Oliver • couple • za
8
2026-06-18 • via Nuitee
M
Mirza • solo_traveller • za
10
2026-06-17 • via Nuitee
T
Thabiso • family_with_children • za
10
2026-06-17 • via Nuitee
J
Johan • solo_traveller • za
9
Pros:

Value for money

Cons:

Cutlery not complete in the room.

2026-06-17 • via Nuitee
S
Sivuyile • solo_traveller • za
10
2026-06-16 • via Nuitee
S
Sipho Pinky • family_with_children • zw
5
Friendly stuff, shuttle was on point. However the restaurant disappointed.
Pros:

Stuff was super friendly. Transport was available to closer mall.

Cons:

The food at the restaurant was bad. No hot water just warm.

2026-06-16 • via Nuitee
D
Dhiran • couple • za
8
2026-06-16 • via Nuitee
A
Ashwin Ramandh • solo_traveller • in
7
Out of pocket 2k
Pros:

Spacious

Cons:

Bathrooms need upgrading. We had to book a suite because water was standing & flowing out the shower. My wife has rheumatoid arthritis & we could not risk her falling. So, yes the additional charge for the 2 additional days was not appreciated. Also management was quite mean & inconsiderate. Requested them to throw in a free breakfast but they refused.

2026-06-15 • via Nuitee
B
Bartho • couple • za
8
2026-06-15 • via Nuitee
K
Keeleng Eunice • couple • za
10
2026-06-14 • via Nuitee
B
B • couple • za
10
2026-06-13 • via Nuitee
D
Dirk Cornelis • solo_traveller • za
6
Pros:

Good location

Cons:

Maintenance is slipping. Cockroaches in room

2026-06-12 • via Nuitee
K
Kabwe • family_with_children • cd
10
2026-06-12 • via Nuitee
Y
YASIN • solo_traveller • zw
9
2026-06-11 • via Nuitee
E
Evans • couple • mw
10
Great experience 😊😊
Pros:

Modern fresh big rooms and finishes, great service by the staff !

Cons:

Nil

2026-06-08 • via Nuitee