Hard Rock Hotel New York - Partner of ALL Accor

Hotels
•
Hard Rock
9.2 (3742 reviews)
159 West 48th Street , New York , us

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Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Rude service
Inconsistent cleanliness

Categories

Cleanliness
9.44
The hotel feels modern and clean. Reviews mention spotless rooms.
Service
8.91
Some guests reported rude staff, affecting the overall sentiment.
Location
9.95
Guests praised the great location near Times Square.
Room Quality
9.4
Rooms are clean, comfortable, and beautifully designed.
Amenities
8.93
The rooftop lounge and other amenities received positive mentions.
Value for Money
8.89
Standard quality for this hotel tier.
Food and Beverage
8.44
Breakfast was not included and service in the eating area was lacking.
Overall Experience
9.61
Overall a great experience; returning guests express strong satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:47

Property Description

Luxurious Accommodation in the Heart of New York

World-Class Amenities: Enjoy air-conditioned rooms, a fitness centre, free WiFi, and a restaurant at the 5-star Hard Rock Hotel New York. Indulge in room service, a 24-hour front desk, and unwind at the bar during your stay.

Comfortable and Convenient: Relax in rooms equipped with a flat-screen TV and a safety deposit box. Experience top-notch service and convenience throughout your visit.

Prime Location: Explore iconic landmarks such as Radio City Music Hall, Rockefeller Center, and the Museum of Modern Art, all just a stone's throw away. With LaGuardia Airport nearby, your journey to and from the hotel is a breeze.

Book your stay at Hard Rock Hotel New York now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

9.2
Based on 3742 reviews
Cleanliness: 9.44
Service: 8.91
Location: 9.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.61
T
Thiago • couple • br
9
2026-06-12 • via Nuitee
H
Helmi • couple • au
10
2026-06-12 • via Nuitee
P
Peter • solo_traveller • li
9
Pros:

Lage für uns top! Mitarbeiter schnell und freundlich.

Cons:

Preis-Leistnung. Wir kannten den Preis aber kein Hotelzimmer ist so viel wert.

2026-06-04 • via Nuitee
S
SHINGIRO • solo_traveller • bi
9
2026-06-01 • via Nuitee
H
HIROYUKI • solo_traveller • jp
8
2026-06-01 • via Nuitee
E
eyup • couple • tr
8
Temız duzenlı harıka lokasyon guvenle kalınacak bır otel
Pros:

Otel temız duzenlı merkezı konumda sorun yasamadan gırıs ve cıkıs yaptık personelde gayet yeterlıydı bayram olmasına ragmen sorun yasamadık

Cons:

Camlar acılmadıgı ıcın sureklı klıma acmak zorunda kaldık ama genel bır sorun olarak dıkkate almadık olumusuz bır durum olmadı

2026-05-29 • via Nuitee
L
Louisa • solo_traveller • us
8
nice
Pros:

location

Cons:

n/a

2026-05-28 • via Nuitee
F
Fernando • couple • ar
10
2026-05-24 • via Nuitee
N
Nicole • couple • us
10
2026-05-24 • via Nuitee
מיכל • extended_group • il
9
2026-05-23 • via Nuitee
P
Paul • couple • gb
10
2026-05-21 • via Nuitee
S
Sandro • couple • ch
7
2026-05-20 • via Nuitee
U
Uysal • solo_traveller • tr
9
Pros:

We stayed 4 nights in the hard rock hotel, spent great time, good location, clean and friendly rooms. The staff was very helpful, nothing to complain about. Would recommend to the visitors who want to be close to heart of the city but with certain comfort.

2026-05-20 • via Nuitee
M
Mariusz • couple • pl
10
2026-05-16 • via Nuitee
K
Kevin • solo_traveller • us
1
Cons:

Didn’t let me cancel the last day because of medical issues to my wife

2026-05-13 • via Nuitee
I
Irina • extended_group • us
1
FRAUD !!
Pros:

Nothing. They stole my credit card info

Cons:

They did charge 5 times for one night

2026-05-12 • via Nuitee
S
Szpan • couple • ar
10
Pros:

Impecable hotel , la atención del persona excelente

2026-05-10 • via Nuitee
A
Annette • extended_group • de
9
2026-05-07 • via Nuitee
Y
Yanik • solo_traveller • ch
9
2026-05-06 • via Nuitee
V
Victor Araya B • solo_traveller • cl
10
2026-05-05 • via Nuitee