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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Nightclub/DJ
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Outdoor furniture
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Wine/champagne
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Fruits
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Pet bowls
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Happy hour
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Meeting Rooms
Review Highlights
Categories
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Property Description
Luxurious Accommodation in the Heart of New York
World-Class Amenities: Enjoy air-conditioned rooms, a fitness centre, free WiFi, and a restaurant at the 5-star Hard Rock Hotel New York. Indulge in room service, a 24-hour front desk, and unwind at the bar during your stay.
Comfortable and Convenient: Relax in rooms equipped with a flat-screen TV and a safety deposit box. Experience top-notch service and convenience throughout your visit.
Prime Location: Explore iconic landmarks such as Radio City Music Hall, Rockefeller Center, and the Museum of Modern Art, all just a stone's throw away. With LaGuardia Airport nearby, your journey to and from the hotel is a breeze.
Book your stay at Hard Rock Hotel New York now for an unforgettable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
Highly professional service is provided. All major points are within walking distance.
Limpeza e localização
Hotel impecável
Hotel location was in Time Square 1 min walk from everything 🎉
The room was extremily noise , no sound proof at all. Our window was in the back part of other buliding and their A/C fan drived us crazy from the noise . Managment was not correct , we did a request for upgrade 3 times in the row and the only answer was " We will disccuss with manager and let you know" Answer never came even after our complaint . Their finance never released our guaranty of 500 $ despite the fact that we paid all our invoices and normally by 7-10 working days should have been realesed. It almoust one month and still nothing so many texts exchanged with their staff and always the same answer we dont know maybe is bank delaying process. Location was really good but the experience except location was not good at all. Real disapointment !!!!!😔😔😔😔
Close to everything a wonderful staff and clean.
Rooms a little tight
Nothing!
We informed the hotel in advance that we would be arriving after a long journey and that we wanted to check in on time. When we arrived, our room was not ready and we had to wait for more than two hours. During this time, the staff made no real effort to find a solution or help us, which made the experience even worse.
We booked two rooms in the same corner-room category, but only one of them was actually a corner room. The staff seemed to have no idea what was going on. Every person we spoke to gave us different information.
There is really nothing special about this hotel. It does not live up to its name and gives a very poor impression of the Accor brand. There are much better hotels to choose from. I definitely would not recommend staying here.
Clean facilities, Great location. Friendly door man.
Customer service at the bar is lacking.
Suite
Delayed front desk service. Lack of communication from staff
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