Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and cozy rooms
Cons:
Limited breakfast options
Closed restaurant during off-season

Categories

Cleanliness
9.33
The hotel is noted for its cleanliness in multiple reviews, stating it is very clean and cozy.
Service
9.8
Staff were friendly and very responsive to requests, enhancing the overall stay.
Location
9.34
The location is described as perfect, being close to the train station and attractions.
Room Quality
8.79
Rooms are generally mentioned as beautiful and comfortable, with some minor criticisms.
Amenities
8.32
Amenities such as the restaurant and breakfast were criticized slightly but still appreciated.
Value for Money
8.78
Overall value is seen as good, but some felt the breakfast options were limited.
Food and Beverage
8.33
Breakfast was praised but lacked variety; restaurant was closed during low season.
Overall Experience
9.3
Customers reported a very enjoyable stay with minor issues that didn't overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:35

Property Description

Central Location in Zermatt

Located in the heart of Zermatt, Hotel Tannenhof offers a convenient base for your stay. Just 600 meters from Zermatt Railway Station, this 3-star hotel is perfect for exploring the city on foot.

Comfortable Rooms with Modern Amenities

Each room at Hotel Tannenhof is thoughtfully equipped with a flat-screen TV, coffee machine, and free WiFi. The property also offers allergy-free rooms and a ski pass sales point, ensuring a comfortable and hassle-free stay.

Dining Options and Nearby Attractions

Indulge in a variety of cuisines at the hotel's restaurant, including Italian and Mediterranean dishes. With the Matterhorn Museum just 200 meters away and skiing and cycling opportunities nearby, there's plenty to explore during your stay at Hotel Tannenhof.

Ready to experience comfort and convenience in Zermatt? Book your stay at Hotel Tannenhof now!

Important information:

When traveling with pets, please note that an extra charge of CHF 25 per dog, per day applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1269 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
C
Celine • couple • ch
10
Très belle découverte
Pros:

Chambre très belle et très propre.
Design très réussi
Personnel très avenant et professionnel : la recommandation des restaurants était de qualité, et n ayant pu profiter de notre petit déjeuner pour départ aux aurores, nous avons eu quelques en-cas.
Une très belle découverte et nous espérons revenir.

2026-10-28 • via Nuitee
A
Anthony • solo_traveller • us
10
Pros:

It's a great little hotel. The staff was very friendly. My room was very comfortable. My room had a balcony with a lovely view. And the location of the property is very close to shopping and dining....

Cons:

No issues with my stay.

2026-10-28 • via Nuitee
R
ruedi • couple • ch
9
Wir waren sehr zufrieden. Wir kommen wieder.
Pros:

Die Lage ist perfekt.
Die Betten sind sehr bequem. Gutes Kopfkissen und Duvet.
Alles sehr sauber.

Cons:

Das Frühstück war gut. Für die Gäste die erst nach 9.00h frühstücken wollten, hatte es keine Auswahl mehr zb. an Käse, Fleisch ect. Milch fehlte auch. Man sollte auch für die später frühstückenden Gäste eine Auswahl haben.
Ansonsten alles tiptop.

2026-10-27 • via Nuitee
A
Alysia • couple • au
9
2026-10-26 • via Nuitee
J
Jennifer • couple • au
9
Great stay
Pros:

The central location was great, staff very friendly. Rooms were really nice

Cons:

Breakfast needed to be topped up, not much left by the time we got there which wasn't late

2026-10-24 • via Nuitee
C
charalambos • solo_traveller • cy
7
Pros:

did not have breakfast , with great location

Cons:

toilet was smelling and reception was not receptive with the problem, asked for another room, they did not do anything, only thing they said we cant do anything and we check the problem tomorrow morning, in the mean time i had to sleep with the bad smell, also found hairs in the bed which was not nice, it snot my first time at the hotel but it is the first time with these problems

2026-10-18 • via Nuitee
M
Meinrad • couple • ch
8
2026-10-15 • via Nuitee
M
Monique • couple • au
10
2026-10-14 • via Nuitee
B
Bradley • solo_traveller • au
10
Pros:

Location, everything was perfect for a couple of nights.Special mention to Alexandra on reception she was very helpful with any questions we had .

2026-10-10 • via Nuitee
S
Stefan • couple • ch
9
Schönes Ambiente, gemütlich
Pros:

Moderne, schöne Zimmer

2026-10-10 • via Nuitee
M
Manuel • couple • ch
9
2026-10-10 • via Nuitee
L
Lukas • couple • ch
10
Pros:

Das Personal ist sehr zuvorkommend und freundlich. Das Frühstücksbuffet lässt keine Wünsche offen. Wasser und Kaffeemaschine auf dem Zimmer sind ein Pluspunkt. Die zentrale Lage ist top.

2026-09-19 • via Nuitee
M
Michael • couple • ch
8
Pros:

Schönes Zimmer, freundliches Personal und sehr schöne Lage

Cons:

Es gab zum Frühstück Margarine und keine Butter. Für dieses Hotel und diesen Zimmerpreis ein No Go.

2026-09-19 • via Nuitee
C
Charlesrn • solo_traveller • br
10
Excelente, recomendamos !!
Pros:

Francesco e Catherine nos receberam com muita gentileza e nós deram muitas informações importantes sobre Zermatt.
O Hotel é muito bem localizado, organizado e com um ótimo cafe da manhã.

2026-09-18 • via Nuitee
S
Stefan • couple • ch
9
Sehr empfehlenswert! Kommen wieder.
Pros:

Sehr zentrale und ruhige Lage.
Mit hochwertigen Materialien schön renoviertes Haus.
Freundliches Personal.
Gutes Restaurant im Haus.
Frühstück ok.

Cons:

Konstruktive Kritik: Am Frühstücksbuffet wäre regionale Butter angenehmer als die verpackten kleinen Portionen.

2026-09-16 • via Nuitee
J
Joshua • couple • gb
9
2026-09-16 • via Nuitee
A
Ann • solo_traveller • us
10
Pros:

Everything! The best hotel on our trip! Location, the reception, the restaurant, the staff, especially the staff. The rooms were very nice and were well equipped. The views were amazing. The breakfast was very good.

Cons:

Don't change anything.

2026-09-16 • via Nuitee
L
Lourdes • extended_group • us
10
Perfect choice, you will love everything!
Pros:

Everything, the front desk staff, the location, comfortable bed & great shower and wonderful breakfast too!

Cons:

Everything was perfect!

2026-09-11 • via Nuitee
F
Fleetwood • solo_traveller • au
7
Pleasant
Pros:

Staff

Cons:

Breakfast food ran out if later

2026-09-05 • via Nuitee
E
Elisabete Sofia • extended_group • ch
10
Incrível!
Pros:

Staff super simpático e localização perfeita

Cons:

Nada a apontar

2026-09-03 • via Nuitee