InTown Suites Extended Stay Phoenix AZ - West

Hotels
5.1 (109 reviews)
1530 North 50th Avenue 332 , Phoenix , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Vending machine - drinks
Vending machine - snacks
Outdoor furniture

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Extremely dirty
Poor service
Bed bugs
Noise issues

Categories

Cleanliness
2.79
Multiple reviews cited severe cleanliness issues including roaches and bad odors.
Service
6.77
Some staff were helpful, but overall service was negatively impacted by stated incidents.
Location
7.81
Location received praise, though some negative aspects were mentioned.
Room Quality
3.75
Numerous complaints about room conditions including bed bugs and noise disturbances.
Amenities
5.79
Amenities were not mentioned positively or negatively, resulting in an average score.
Value for Money
3.74
Many felt the expenses did not match the quality of accommodation.
Food and Beverage
5.89
Food and beverage options were not discussed in reviews, assigning an average score.
Overall Experience
4.26
General sentiment indicates a strong negative experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:10

Property Description

Modern Amenities
InTown Suites Extended Stay Phoenix AZ - West offers air-conditioned rooms equipped with flat-screen TVs, private bathrooms, and cozy bed linens. Each room also features a convenient fridge for guests' use.

Convenient Location
Strategically located just 11 km from major attractions like Copper Square, Phoenix Convention Center, and Heard Museum, our capsule hotel provides easy access to the best of Phoenix. Arizona State University and Phoenix Art Museum are also within a short distance.

Comfortable Stay
With proximity to Arizona Capitol and Burton Barr Library, guests can enjoy a comfortable extended stay at our property. The nearby Phoenix Sky Harbor International Airport ensures hassle-free travel arrangements for our visitors.

Ready to experience a blend of convenience and comfort? Book your stay at InTown Suites Extended Stay Phoenix AZ - West now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and costs USD 2 per 24 hours.

Location

Guest Reviews

5.1
Based on 109 reviews
Cleanliness: 2.79
Service: 6.77
Location: 7.81
Room Quality: 3.75
Amenities: 5.79
Value for Money: 3.74
Food and Beverage: 5.89
Overall Experience: 4.26
O
Oliver • couple • us
5
I pay for 8 night the gentleman at the front desk put seven but still collect,the front desk guy is not a people person
Pros:

I can cook my own meals

Cons:

No elevator I was on the third floor omg got to climb those staircase with loads

2026-07-22 • via Nuitee
O
Oliver • solo_traveller • us
5
The air conditioning in the room makes pure noise you can hardly rest
2026-07-22 • via Nuitee
R
Robert • couple • us
10
2026-06-29 • via Nuitee
M
Marlon • solo_traveller • us
5
2026-06-20 • via Nuitee
Q
Quantaua • solo_traveller • us
10
2026-06-18 • via Nuitee
M
Maxwell • solo_traveller • gb
1
The staff
Pros:

The room was generally clean, only when I arrived.

Cons:

Only one roll of toilet paper, one bar of soap, and two towels were offered for the entirety of my eight-day stay. I was told that if I wanted more toiletries, I had to provide them myself. The office staff were not available during the hours when they were supposed to be. The office manager would put up signs that said he would be back at a certain time, and was never back at the specified time. On one occasion, I noticed that four visitors were waiting in a line in front of the office in the middle of the day at a time well after the sign in the office window said the manager would be back. All water completely stopped working for several hours in my room at one point, including the sinks, shower, and toilet. The manager generally did not have a pleasant demeanor.

2026-06-16 • via Nuitee
D
Dajia • couple • us
10
2026-06-14 • via Nuitee
M
Mercedes • solo_traveller • us
6
2026-06-13 • via Nuitee
M
Moreno • solo_traveller • us
8
I was told that if I needed to extend my stay til my next pay day that it would only cost me about 50 bucks a night and
Pros:

It was quiet considering the location.

Cons:

The air conditioner didn’t work to well.

2026-06-11 • via Nuitee
D
Daniel • solo_traveller • us
1
Horrible condition
Cons:

There were dead baby roaches under the sink, mouse droppings, throughout the room. The couch was filthy looking. I cancelled my room right away.

2026-06-08 • via Nuitee
A
Aaron • solo_traveller • us
7
2026-06-08 • via Nuitee
M
mic9133 • solo_traveller • nl
10
Pros:

.

Cons:

Obsługa i czystość zła

2026-06-08 • via Nuitee
T
Tariq • solo_traveller • jo
2
2026-06-04 • via Nuitee
D
David • solo_traveller • us
7
2026-06-03 • via Nuitee
Q
Quantaua • solo_traveller • us
10
Pros:

Everything

Cons:

Na

2026-05-13 • via Nuitee
S
Summer • family_with_children • us
10
2026-04-24 • via Nuitee
P
Papillion • couple • us
1
Pros:

N/A

Cons:

Everything

2026-04-07 • via Nuitee
D
danekas • couple • us
10
Pros:

Location

Cons:

Location

2026-04-01 • via Nuitee
C
Cathey Jr. • couple • us
8
2026-03-31 • via Nuitee
C
Clay • couple • us
4
It could've been better
Pros:

The bed was comfortable

Cons:

They dont supply tissue or fresh towel or cleaning service

2026-03-27 • via Nuitee