InTown Suites Extended Stay Memphis TN - Ridgeway Road

Hotels
5.9 (50 reviews)
3539 Ridgeway Road , Memphis , us

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Laundry
Facilities for disabled guests
Private parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Bugs
Poor maintenance
Disrespectful service

Categories

Cleanliness
4.56
Multiple mentions of bugs and housekeeping issues.
Service
6.53
Mixed reviews on staff friendliness, with some negative experiences reported.
Location
7.57
Positive sentiments about location being convenient.
Room Quality
6.52
Room quality mentioned positively in some reviews but also complaints about maintenance.
Amenities
5.55
Amenities mentioned are lacking; issues with the stove and missing items.
Value for Money
4.51
Issues with being charged incorrectly and complaints about overall value.
Food and Beverage
5.56
No specific mentions in the reviews.
Overall Experience
6.43
Overall experiences varied; some positive but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:09

Property Description

Convenient Location
Located just 17 km from Graceland and within close proximity to various popular attractions such as Stax Museum of American Soul Music and Memphis Rock n Soul Museum, InTown Suites Extended Stay Memphis TN - Ridgeway Road offers a prime location for travelers looking to explore Memphis.

Comfortable Rooms
Each room at the hotel is equipped with essential amenities including a desk, flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of having a fridge in their room, ensuring a comfortable stay throughout their visit.

Nearby Attractions
With attractions like Orpheum Theater, Fire Museum of Memphis, FedExForum, and AutoZone Park all within a short distance from the hotel, guests can easily immerse themselves in the vibrant culture and entertainment that Memphis has to offer.

Book your stay at InTown Suites Extended Stay Memphis TN - Ridgeway Road for a convenient and comfortable experience in Memphis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

5.9
Based on 50 reviews
Cleanliness: 4.56
Service: 6.53
Location: 7.57
Room Quality: 6.52
Amenities: 5.55
Value for Money: 4.51
Food and Beverage: 5.56
Overall Experience: 6.43
S
Stark • solo_traveller • us
10
Pros:

Neat and clean rooms, location is great for getting places to eat and wash. Staff and front desk are professional and friendly

2026-07-15 • via Nuitee
R
Rosalind • couple • us
4
I booked a room for 12 nights, I only stayed about 7 nights. I was told to would get a refund credited back to my card f
Pros:

The rooms were clean but house keeping didn’t come around to make offer clean linen or towels during my stay.

Cons:

I was told I couldn’t have any visitors come to my room.

2026-06-22 • via Nuitee
B
Barnes • solo_traveller • us
10
2026-06-17 • via Nuitee
M
Marsha • solo_traveller • us
1
Cons:

Pretty sad this is a motel. I thought they were to be open 24/7 but this one only had certain hours. They were closed when we got there and I wasn't staying the night, so we left.

2026-06-11 • via Nuitee
C
Carolina • couple • us
1
Pros:

There was roches and the ac had mold and they didn’t want to give me my refund

Cons:

There was roches and the ac had mold and they didn’t want to give me my refund horrible costumer service

2026-06-10 • via Nuitee
T
Tamika • couple • us
1
N/A
Pros:

N/A

Cons:

I didn’t stay at the property every time I booked a room.. when we arrived the said they were sold out.. they didn’t have any rooms available so I had to find somewhere else to go.

2026-05-29 • via Nuitee
F
flowers • couple • us
7
2026-05-05 • via Nuitee
M
Milian • couple • us
1
2026-04-25 • via Nuitee
S
Shan • couple • us
8
2026-03-31 • via Nuitee
F
Flynn • solo_traveller • us
6
2026-03-18 • via Nuitee
O
Oatis • solo_traveller • us
10
2026-03-02 • via Nuitee
O
Oatis • solo_traveller • us
10
2026-03-02 • via Nuitee
J
Joshua • extended_group • us
10
2026-01-27 • via Nuitee
L
Lillie • solo_traveller • us
10
Cons:

They cancelled my reservation and I had to rebook in order not to pay more money.

2026-01-19 • via Nuitee
L
Lillie • solo_traveller • us
6
2026-01-19 • via Nuitee
L
Lillie • solo_traveller • us
5
Pros:

Location was nice. The staff at first but she's gone and the staff from the Hickory Hill property is running it now.

Cons:

People leaving garbage outside my door. Trying to charge me more than what I booked from booking.com price (ALWAYS)!!! They tell you to go to their site but it never go pass step 3.

2026-01-19 • via Nuitee
L
Lee • couple • us
10
2026-01-07 • via Nuitee
J
Jacinta • solo_traveller • us
8
2026-01-05 • via Nuitee
J
Jacinta • solo_traveller • us
7
Pros:

Less roaches

Cons:

Bugsĥ

2026-01-05 • via Nuitee
D
Dianna • couple • us
9
Minor issues but overall a pleasant stay.
Pros:

Friendly staff and a great location near my family.

Cons:

The toilet was running water and the stove didn't work when I moved in. I reported it and the maintenance didn't come until Thursday to fix the toilet and the stove never got repaired.

2025-12-21 • via Nuitee