Prize by Radisson, Hamburg City

Hotels
•
Prizeotel (Radisson)
8.6 (20000 reviews)
Recha-Lübke-Damm 28 , Hamburg , DE
+49 421 2222100

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Convenient location
Free beverages in lobby
Cons:
Hard beds
Parking fees
Condition of carpets and walls

Categories

Cleanliness
8.11
Several complaints about the condition of the carpets and walls; cleanliness noted, but some areas require attention.
Service
9.08
Positive feedback about the staff being friendly and helpful; overall service exceeded expectations.
Location
9.12
Conveniently located near attractions and public transport, highly praised by guests.
Room Quality
7.57
Mixed reviews on room comfort with issues such as hard beds and thin pillows; a few rooms noted to be in need of repair.
Amenities
8.6
Good availability of free beverages and amenities in the lobby; overall satisfactory.
Value for Money
8.56
Generally considered good value, though parking fees were noted as excessive.
Food and Beverage
9.11
Excellent breakfast options and complimentary beverages; very well-received.
Overall Experience
8.68
Despite some minor issues, guests generally report a very positive experience and are likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:17

Property Description

Contemporary Rooms with Tech-Savvy Amenities
Prizeotel Hamburg-City offers modern, non-smoking rooms featuring free WiFi, flat-screen TVs, air conditioning, and smartphone docking stations. Enjoy the convenience of a spacious private bathroom with a hairdryer included in each room.

Delicious Breakfast Options and Nearby Dining
Start your day with a fresh breakfast buffet available at the hotel for an extra charge. Explore a plethora of dining options including restaurants, cafes, and bars just a short 5-minute walk away from the accommodation.

Convenient Location and Parking
Situated in central Hamburg, the hotel is a short drive from popular attractions like the Reeperbahn area and the Hamburg docks. Private parking is available on-site for an additional fee, and the U Steinstraße underground station is conveniently located just 600 meters away.

Experience comfort and convenience at Prizeotel Hamburg-City. Book now for an unforgettable stay!

Important information:

Please note that there are no extra beds available in this accommodations.

Children aged between 0 and 5 years do not have to pay for breakfast.
Children aged between 6 and 12 years can enjoy breakfast for a fee of EUR 8.90 per day.

Please note that no cash payment is possible at the hotel, either at the reception or at the bar.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8.6
Based on 20000 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.68
S
Stefan • family_with_children • ch
9
IMMER WIEDER GERNE!
2026-10-31 • via Nuitee
N
Nigora • solo_traveller • se
10
2026-10-31 • via Nuitee
J
Jankowska • couple • pl
9
2026-10-31 • via Nuitee
M
Monika • couple • at
10
Kann weiter empfehlen auch wir werden wieder kommen.
Pros:

Frühstückstbuffett war sehr gut

Cons:

Wir waren sehr zufrieden personal sehr freundlich

2026-10-31 • via Nuitee
D
Danirhlee • family_with_children • de
8
Pros:

I had a very pleasant stay! The hotel offered great value for money, and the bed was incredibly comfortable. The location was convenient, with a bus stop nearby, making it easy to get around.
One thing I particularly appreciated was the complimentary water and hot drinks available 24 hours a day. It was such a nice bonus! Breakfast was also quite good for the price.
Overall, I was very satisfied with my stay. Great value for money, comfortable beds, convenient transport links, and thoughtful extras. I would definitely recommend this hotel!

Cons:

There were a couple of things that I found disappointing during my stay.

First, I had read in previous reviews that Hamburg Central Station was within easy walking distance. However, it actually took around 17–20 minutes to walk there, and it was more than 1 km away, so it wasn't quite as close as I had expected.

The main disappointment, however, was related to my room reservation. I had originally booked a larger room of 26 square metres, but unfortunately, when I arrived, the hotel informed me that the room was no longer available due to what seemed to be a booking mix-up. Instead, I was given a much smaller room of 16 square metres.

The hotel kindly offered me complimentary breakfast as compensation, which I appreciated. However, since there were no larger or upgraded rooms available, I had to accept the smaller room. It also only had a shower instead of a bathtub, which was quite disappointing, as I had specifically expected the larger room I had booked.

Although I appreciated the hotel's gesture of offering free breakfast, it was still disappointing not to receive the room I had originally reserved.

2026-10-31 • via Nuitee
H
Hartmut • extended_group • de
9
Wir waren zufrieden und würden es erneut buchen!
Pros:

Das Personal, alle waren, höflich, freundlich und hilfsbereit!

Cons:

Der Teppich im Zimmer könnte mehr Pflege vertragen.

2026-10-31 • via Nuitee
S
stefano • extended_group • it
9
2026-10-31 • via Nuitee
N
Nikolaj • extended_group • dk
5
2026-10-31 • via Nuitee
A
Ariane • couple • de
7
Soweit gut
Pros:

Lage, Frühstück- insbesondere entkoffeinierter Heißgetränke aus dem Vollautomaten. Betten groß genug. Parkplätze am Hotel.

Cons:

Self CheckIn, Muster des Flurteppichs; ist zudem schon recht „schmuddelig“ gelaufen.

2026-10-30 • via Nuitee
A
Adam • solo_traveller • pl
7
Ok
Pros:

Czysto, cicho

Cons:

Rejestracja samodzielna

2026-10-30 • via Nuitee
S
Silke • solo_traveller • de
9
Auf jeden Fall empfehlenswert!
Pros:

Modern, warm, gute Lage vom Hauptbahnhof fussläufig, Musical am Großmarkt nur ein paar Meter, Kiosk mit allerlei Dingen, guter Kaffee

Cons:

Die Kopfkissen, gut dass ich meines mit hatte

2026-10-30 • via Nuitee
K
Kathrin • family_with_children • de
4
Günstige Lage
Pros:

Die Lage, schneller Check in

Cons:

Teppich im Zimmer sehr fleckig und schmutzig

2026-10-30 • via Nuitee
A
Anders • extended_group • dk
8
Pros:

Til morgenmaden savnede jeg bacon og små pølser til æggen.

Cons:

Måske lidt hyggeligere nede i receptionen, hvor man kunne sidde og tage en øl og snakke sammen.

2026-10-30 • via Nuitee
L
Leman • family_with_children • de
7
2026-10-30 • via Nuitee
D
Dirk • solo_traveller • de
8
In Ordnung
Pros:

Völlig ausreichend für Städtetrip.
10 min zum Hauptbahnhof zu Laufen.

Cons:

Check in am Tablet zeitraubend

2026-10-30 • via Nuitee
G
Gilles THOMAS • couple • fr
7
Je n'y retournerai pas
Pros:

Petit déjeuner parfait.
Emplacement : aucun restaurant proche.

2026-10-30 • via Nuitee
A
Anders • family_with_children • se
5
2026-10-29 • via Nuitee
K
Katharina • solo_traveller • de
9
2026-10-29 • via Nuitee
K
Kristina • family_with_children • se
7
Fem nätter i Hamburg
Pros:

Bra frukost men blev trångt efter kl nio. Nära till busshållplats (buss nr 3), bussen tar dig snabbt in till centrum. Tyst rum, ingen störande trafik. Alltid gratis varma drycker (kaffe, te och choklad) bredvid receptionen.

Cons:

Ingen garderob och nästan inga hyllor på rummet. Kläderna fick stanna i resväskan. Saknade ett säkerhetsskåp.

2026-10-29 • via Nuitee
K
Kabietadiko • solo_traveller • fr
8
2026-10-29 • via Nuitee