Prize by Radisson, Hamburg City

Hotels
Prizeotel (Radisson)
8.6 (20000 reviews)
Recha-Lübke-Damm 28 , Hamburg , de

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Convenient location
Free beverages in lobby
Cons:
Hard beds
Parking fees
Condition of carpets and walls

Categories

Cleanliness
8.11
Several complaints about the condition of the carpets and walls; cleanliness noted, but some areas require attention.
Service
9.08
Positive feedback about the staff being friendly and helpful; overall service exceeded expectations.
Location
9.12
Conveniently located near attractions and public transport, highly praised by guests.
Room Quality
7.57
Mixed reviews on room comfort with issues such as hard beds and thin pillows; a few rooms noted to be in need of repair.
Amenities
8.6
Good availability of free beverages and amenities in the lobby; overall satisfactory.
Value for Money
8.56
Generally considered good value, though parking fees were noted as excessive.
Food and Beverage
9.11
Excellent breakfast options and complimentary beverages; very well-received.
Overall Experience
8.68
Despite some minor issues, guests generally report a very positive experience and are likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:17

Property Description

Contemporary Rooms with Tech-Savvy Amenities
Prizeotel Hamburg-City offers modern, non-smoking rooms featuring free WiFi, flat-screen TVs, air conditioning, and smartphone docking stations. Enjoy the convenience of a spacious private bathroom with a hairdryer included in each room.

Delicious Breakfast Options and Nearby Dining
Start your day with a fresh breakfast buffet available at the hotel for an extra charge. Explore a plethora of dining options including restaurants, cafes, and bars just a short 5-minute walk away from the accommodation.

Convenient Location and Parking
Situated in central Hamburg, the hotel is a short drive from popular attractions like the Reeperbahn area and the Hamburg docks. Private parking is available on-site for an additional fee, and the U Steinstraße underground station is conveniently located just 600 meters away.

Experience comfort and convenience at Prizeotel Hamburg-City. Book now for an unforgettable stay!

Important information:

Please note that there are no extra beds available in this accommodations.

Children aged between 0 and 5 years do not have to pay for breakfast.
Children aged between 6 and 12 years can enjoy breakfast for a fee of EUR 8.90 per day.

Please note that no cash payment is possible at the hotel, either at the reception or at the bar.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8.6
Based on 20000 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.68
R
Renata couple de
8
2026-08-22 via Nuitee
C
Corinna solo_traveller de
9
2026-08-22 via Nuitee
J
Jozsef solo_traveller hu
7
Overall it was good choice, but some circumstances, service should be improved.
Pros:

The personnel (reception) was smiling and helpful. 5 star. The location is excellent, very close to the city central.

Cons:

Arriving to the hotel the window was open, and a ventilator was operating on the floor. I didn't understand. Switching off the ventilator I laid down on the bed, there was a musty, moldy, smell. I supposed that something wet was earlier on the floor, this is why the ventilator was in operation. After a while, I switched off the central klima as well, it turned out, that the smell came from this. In spite of that the klima was set to 24 grad, somehow it was a bit cold. In this case in other places helped that an extra blanket is available in the room, unfortunately I didn't find. i had no power to get in touch with the reception, but fortunately I didn't catch cold in the night. The breakfast was average, artificial omlett (from powder), artificial pancake, some cheese, hams, cottage cheese, frozen baked goods. There is a small shop on the ground floor, it is good to have, but you can buy on airport prices (one 0,5l water 3,4 EURO)

2026-08-22 via Nuitee
J
Johanna solo_traveller de
7
Ruhiges, gut gelegenes Hotel
Pros:

Gute Lage, nachts ruhig

Cons:

Das Kopfkissen ist nicht nutzbar für normales liegen

2026-08-22 via Nuitee
U
Ursula couple ch
9
2026-08-22 via Nuitee
M
Martin solo_traveller de
8
2026-08-22 via Nuitee
B
breluc solo_traveller ch
8
Pros:

Ottimo rapporto qualità prezzo. Era perfetto per quanto abbiamo pagato.Camera moderna e gradevole , ottima climatizzazione

Cons:

Alcune macchie sulla moquette, andrebbero pulite a fondo . Mi aspettavo la posizione più vicino alla stazione

2026-08-22 via Nuitee
P
Patricia family_with_children de
7
Pros:

Die Lage zum Harry Potter Musical war top.

Cons:

Ein wenig mehr Auswahl beim Frühstück wäre top.

2026-08-22 via Nuitee
K
Katharina extended_group de
9
2026-08-22 via Nuitee
C
Cecilia couple de
10
Good value for money
Pros:

Centric and easy to check in and check out , also breakfast was good

Cons:

The room carpet was not really clean

2026-08-22 via Nuitee
M
Mosbæk couple dk
5
Vi vælger klart et andet sted en anden gang
Pros:

Fint sted, men værelserne var mærkeligt indrettet, så der ingen plads var til vores kufferter

Cons:

Der var store pletter på gulvtæppet. Dem hvor folk havde spildt noget, kunne man måske se lidt bedre igennem fingrene med. Men tyggegummipletter på gulvtæppet, store hår på puderne, i sengen under dynenerne, de samme lange sorte hår lå rundt ude på gulvet på badeværelset. Derudover var der tydelige spor af urin på væggene omkring toilettet, dørkarmen var ulækker og fjernbetjeningen var så fedtet og beskidt, at selv den hvide dyne blev farvet mørk af, at den lå i sengen
Udover det var parkeringen dyr og morgenmaden var ikke pengene værd

2026-08-22 via Nuitee
N
nils couple de
8
2026-08-22 via Nuitee
F
Francisco solo_traveller es
9
2026-08-22 via Nuitee
G
Georg solo_traveller de
7
2026-08-22 via Nuitee
R
Reindl solo_traveller de
7
2026-08-22 via Nuitee
S
Sebastian solo_traveller de
10
2026-08-21 via Nuitee
V
Vera solo_traveller de
7
Pros:

Sehr freundliches Personal, hell und sehr gut funktionierende Klimaanlage

Cons:

Das Frühstück ist von der Qualität eher mäßig. Für Geschäftsreisende ist der Tisch im.Zimmer sehr klein, es ist kaum möglich ein Laptop aufzustellen

2026-08-21 via Nuitee
F
Francesca solo_traveller it
7
2026-08-21 via Nuitee
A
Annett couple de
7
Für die eine Übernachtung war es okay. Einen längeren Urlaub würden wir dort nicht verbringen.
Pros:

Farbenfreudige Zimmergestaltung

Cons:

Die sehr sparsame Kommunikation des Personals war gewöhnungsbedürftig.

2026-08-21 via Nuitee
I
Inga solo_traveller de
7
2026-08-21 via Nuitee