Prize by Radisson, Hamburg City

Hotels
Prizeotel (Radisson)
8.6 (20000 reviews)
Recha-Lübke-Damm 28 , Hamburg , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Convenient location
Free beverages in lobby
Cons:
Hard beds
Parking fees
Condition of carpets and walls

Categories

Cleanliness
8.11
Several complaints about the condition of the carpets and walls; cleanliness noted, but some areas require attention.
Service
9.08
Positive feedback about the staff being friendly and helpful; overall service exceeded expectations.
Location
9.12
Conveniently located near attractions and public transport, highly praised by guests.
Room Quality
7.57
Mixed reviews on room comfort with issues such as hard beds and thin pillows; a few rooms noted to be in need of repair.
Amenities
8.6
Good availability of free beverages and amenities in the lobby; overall satisfactory.
Value for Money
8.56
Generally considered good value, though parking fees were noted as excessive.
Food and Beverage
9.11
Excellent breakfast options and complimentary beverages; very well-received.
Overall Experience
8.68
Despite some minor issues, guests generally report a very positive experience and are likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:17

Property Description

Contemporary Rooms with Tech-Savvy Amenities
Prizeotel Hamburg-City offers modern, non-smoking rooms featuring free WiFi, flat-screen TVs, air conditioning, and smartphone docking stations. Enjoy the convenience of a spacious private bathroom with a hairdryer included in each room.

Delicious Breakfast Options and Nearby Dining
Start your day with a fresh breakfast buffet available at the hotel for an extra charge. Explore a plethora of dining options including restaurants, cafes, and bars just a short 5-minute walk away from the accommodation.

Convenient Location and Parking
Situated in central Hamburg, the hotel is a short drive from popular attractions like the Reeperbahn area and the Hamburg docks. Private parking is available on-site for an additional fee, and the U Steinstraße underground station is conveniently located just 600 meters away.

Experience comfort and convenience at Prizeotel Hamburg-City. Book now for an unforgettable stay!

Important information:

Please note that there are no extra beds available in this accommodations.

Children aged between 0 and 5 years do not have to pay for breakfast.
Children aged between 6 and 12 years can enjoy breakfast for a fee of EUR 8.90 per day.

Please note that no cash payment is possible at the hotel, either at the reception or at the bar.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 20000 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.68
B
Bianca solo_traveller de
9
Pros:

Die Lage ist sehr toll. Das Personal war sehr freundlich

2026-07-25 via Nuitee
W
Wolfgang solo_traveller de
9
2026-07-25 via Nuitee
I
Ilona solo_traveller de
9
2026-07-25 via Nuitee
K
Katja solo_traveller de
9
Pros:

Check in per Terminal, bei Problemen würde sofort geholfen, Zimmer für 2 bis 3 Nächte groß genug. Direkte Nähe zum Theater. Perfekt für uns.

Cons:

Teppich farblich sehr schön und passend, leider schon viele Flecken. Vielleicht wäre Laminat besser.

2026-07-25 via Nuitee
B
Bianca solo_traveller de
6
Pros:

Frühstück war gut
Einchecken relativ einfach

Cons:

Frühstück wurde doppelt bezahlt, dadurch wurde es viel zu teuer. Auf Anfrage beim Personal hieß es man kann es morgens direkt bezahlen, nachdem ich fragte ob es beim einchecken geklappt hätte...
Zuhause stellte ich fest das Frühstück abgezogen wurde trotzdem ich dort bar bezahlt hatte.

2026-07-25 via Nuitee
S
Svitlana solo_traveller ua
10
Pros:

Все було добре

2026-07-25 via Nuitee
P
Pieter-jan solo_traveller be
9
2026-07-25 via Nuitee
M
Michael Frahm couple dk
10
2026-07-25 via Nuitee
F
Frank couple de
8
2026-07-25 via Nuitee
J
jerzy couple de
8
2026-07-24 via Nuitee
M
Martina couple de
8
Für einen Kurztrip ein super Hotel.
Pros:

Gute gut ausgestattete u. einsehbare Frühstückstheke. Es wurde immer wieder nachgelegt wenn etwas fehlte. Sehr nahe am Theater am Großmarkt.

Cons:

Der Teppich in unserem Zimmer 309 am Schreibtischboden war sehr bekleckert.

2026-07-24 via Nuitee
B
Belen couple es
7
2026-07-24 via Nuitee
E
Elke solo_traveller de
8
2026-07-24 via Nuitee
O
Otmar solo_traveller at
9
Pros:

Das Team war nett und hilfsbereit, das Frühstück gut.
Hat alles gepasst 👍

Cons:

Gab nichts zu bemängeln.

2026-07-24 via Nuitee
D
Daniel couple ch
5
Hat stark abgebaut.
Pros:

Lage

Cons:

Wir waren nun zum 4x im Hotel und es wird jedes Mal etwas schlechter.

2026-07-24 via Nuitee
M
Marianne family_with_children ch
9
2026-07-24 via Nuitee
B
Backegårdh family_with_children se
6
2026-07-24 via Nuitee
M
Maria family_with_children bg
10
2026-07-24 via Nuitee
F
Frauke couple de
7
Pros:

Das Zimmer war sauber und hatte eine angenehme Größe mit moderner Einrichtung. Die zentrale Lage ermöglicht es Wege gut zu Fuß zu bewältigen.

2026-07-24 via Nuitee
C
Celine solo_traveller be
7
Pros:

Sehr gutes Frühstück
Ruhige Lage

Cons:

Zimmer leider nur an den Wichtigsten Stellen sauber
Teppich voller Flecken
Es fehlte ein Kleiderschrank oder ähnliches

2026-07-24 via Nuitee