Prize by Radisson, Hamburg City

Hotels
•
Prizeotel (Radisson)
8.6 (20000 reviews)
Recha-Lübke-Damm 28 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Convenient location
Free beverages in lobby
Cons:
Hard beds
Parking fees
Condition of carpets and walls

Categories

Cleanliness
8.11
Several complaints about the condition of the carpets and walls; cleanliness noted, but some areas require attention.
Service
9.08
Positive feedback about the staff being friendly and helpful; overall service exceeded expectations.
Location
9.12
Conveniently located near attractions and public transport, highly praised by guests.
Room Quality
7.57
Mixed reviews on room comfort with issues such as hard beds and thin pillows; a few rooms noted to be in need of repair.
Amenities
8.6
Good availability of free beverages and amenities in the lobby; overall satisfactory.
Value for Money
8.56
Generally considered good value, though parking fees were noted as excessive.
Food and Beverage
9.11
Excellent breakfast options and complimentary beverages; very well-received.
Overall Experience
8.68
Despite some minor issues, guests generally report a very positive experience and are likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:17

Property Description

Contemporary Rooms with Tech-Savvy Amenities
Prizeotel Hamburg-City offers modern, non-smoking rooms featuring free WiFi, flat-screen TVs, air conditioning, and smartphone docking stations. Enjoy the convenience of a spacious private bathroom with a hairdryer included in each room.

Delicious Breakfast Options and Nearby Dining
Start your day with a fresh breakfast buffet available at the hotel for an extra charge. Explore a plethora of dining options including restaurants, cafes, and bars just a short 5-minute walk away from the accommodation.

Convenient Location and Parking
Situated in central Hamburg, the hotel is a short drive from popular attractions like the Reeperbahn area and the Hamburg docks. Private parking is available on-site for an additional fee, and the U Steinstraße underground station is conveniently located just 600 meters away.

Experience comfort and convenience at Prizeotel Hamburg-City. Book now for an unforgettable stay!

Important information:

Please note that there are no extra beds available in this accommodations.

Children aged between 0 and 5 years do not have to pay for breakfast.
Children aged between 6 and 12 years can enjoy breakfast for a fee of EUR 8.90 per day.

Please note that no cash payment is possible at the hotel, either at the reception or at the bar.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 20000 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.68
A
Alena • extended_group • de
3
Mehr Schein als sein
Pros:

Die Lage war schön zentral

Cons:

Die Zimmer sowie der Eingangsbereich waren sehr dreckig, leider gab es auf dem Zimmer nur zwei Pappbecher als Ausstattung. Die Seife/Shampoo/Duschgel war nach einmal benutzten leer.

2026-05-23 • via Nuitee
ÁNGELES • family_with_children • es
4
Completa irresponsabilidad con respecto al incidente.
Pros:

UBICACIÓN CERCA DE LA ESTACIÓN

Cons:

En el parking del hotel nos pegaron un golpe en el coche. El personal del hotel acudió a ver el golpe y corroboró que así había sido. Se quedaron con el ticket del parking y nos dieron otro ticket de salida. Mi ticket prueba que entré en el parking a las 1.28 de la madrugada. Ahora no lo tengo. Las cámaras de seguridad prueban que mi coche alquilado estuvo allí, pero si las diligencias no son rápidas, borrarán las imágenes. Los encargados tomaron fotos del ticket y del coche así como de la posición de la cámara.

2026-05-23 • via Nuitee
T
Thomas • couple • ch
9
2026-05-23 • via Nuitee
G
Gerhard • couple • de
9
Alles bestens gerne wieder
2026-05-23 • via Nuitee
D
Dietmar • solo_traveller • de
8
2026-05-23 • via Nuitee
C
Chris • solo_traveller • de
7
2026-05-23 • via Nuitee
M
Mendritzki • solo_traveller • de
7
2026-05-22 • via Nuitee
S
susanne • family_with_children • de
10
Pros:

Ich bin sehr angenehm, das das Hotel auch nach 4 Jahren genauso aussieht. Man merkt die 4 Jahre seither nicht an. Es war nicht abgelebt, sauber, zweckmäßig und freundlich. Frühstück , Personal und Service top.
Wir werden auf jeden Fall wiederkommen.

2026-05-22 • via Nuitee
D
Doreen • solo_traveller • de
7
Pros:

Das freundliche Personal,die Auswahl beim Frühstück

Cons:

Keine Batterien in der Fernbedienung, keine 24h telefonisch erreichbar, Sauberkeit im Bad und klebrige dreckige Fensterbank

2026-05-22 • via Nuitee
Y
Yvonne • solo_traveller • de
10
Pros:

Alles

Cons:

Nichts

2026-05-22 • via Nuitee
A
Andrea • solo_traveller • de
8
Pros:

Freundliches Personal, gutes Frühstück und zentral alles gut erreichbar.

Cons:

...paar große Flecken aufm Teppich. Sonst aber alles sauber!

2026-05-22 • via Nuitee
K
Kerstin • solo_traveller • de
8
2026-05-22 • via Nuitee
A
Axel • couple • de
8
2026-05-22 • via Nuitee
O
Olkay • solo_traveller • tr
8
2026-05-22 • via Nuitee
C
Christina • solo_traveller • de
8
Gutes Hotel zum guten Preis/Leistungsverhältnis
Pros:

Lage des Hotels ist hervorragend. Personal sehr freundlich, Check-in super schnell, Zimmer groß und sauber

2026-05-22 • via Nuitee
D
Dr. Bonke • extended_group • de
8
2026-05-22 • via Nuitee
Y
Yousouf • solo_traveller • dz
5
Pros:

The location

Cons:

The cleaning stuff pass every 3 or 4

2026-05-22 • via Nuitee
C
Claudia • couple • de
9
Ein perfekter Aufenthalt
Pros:

Die Lage ist perfekt, und das Personal super, die Zimmer entsprechend auch der Neschreibung

2026-05-22 • via Nuitee
Álvaro • solo_traveller • de
9
2026-05-22 • via Nuitee
R
Rainer • couple • de
9
2026-05-21 • via Nuitee